Valentte Bewertungen 

Very disappointed. After seeing all the 5 star reviews on Facebook I ordered the Portifino Bay reed diffuser. Like a lot of reviewers have said there is no smell from it unless you stand over it. My visitors haven't smellt it either. I've put it in the downstairs toilet which is small and you still can't smell it. Won't be ordering again. Sorry.

Love them I get so many compliments on then. My sister neice and friend and neighbour all ordered. And have them in all my rooms. They certainly have me hooked .

I’ve had a four orders now from this company. The first order of the eucalyptus candles melts and reeds I was very impressed with the strong smell and with the very quick delivery perhaps a little too much overpowering, so I ordered again with a different scent. My second order did not arrive in the end I contacted them and they did send a replacement order. The third ordered again I was waiting a few days and it was supposed to be express so I did contact them again. And they said it was because there had been a stock issue on the website. So I ordered a fourth order while waiting for that one to arrive. I have to say I’m very disappointed as I have never been offered any discount for both my delayed and lost orders and the fragrance citrus grove, I have three candles burning in the same room, a diffuser going and a melt and the fragrance is hardly noticeable and it’s not an overly big room. I feel a waste of money and I have spent in the hundreds! This does not encourage me to order more as I have spent a lot of money in four orders without a great deal of success. I am hoping the sea salt candle fairs better. I feel very disappointed and let down.

Nice smells but genuinely not impressed by the lack of projection. Can't really smell them at all in the rooms they're in bit disappointed ☹️

I made my first order to this company but.obe of the diffusers didnt have much of a smell. I contacted them & sorted out straight away & within days
If this is the customer service they give. I have no problem recommending them at all & will definately re-order

I purchased quite a few of the diffusers as I absolutely love all the sents. Unfortunately one of them had leaked, I got in touch and practically immediately they organised another one to replace the faulty one.
Excellent customer service 👍🏻❤️

Just love these products. They smell amazing. Also great customer service. My package had arrived damaged and on contacting customer services they replied promptly and I received a replacement the next day. Great service. Will definitely recommend to friends.

Very good communication and delivery from Valentte. I bought diffusers for different places in home: hallway, bathroom and living room. They produce beautiful scents as you walk by and rooms have a lovely subtle scent in the air. They are more subtle in larger spaces and that suits us. Lemongrass and Rosemary is one of my favourites. New to me recently, is bergamot and Lemon, now added to my list of go to scents. All in all a stylish range of diffusers I'll buy again and again.

The diffusers all smell beautiful as do the candles & body wash .
Personally there the best Ive used

I have been using Valentte for a few years and absolutely love their scents, they are long lasting and smell delicious. I ordered perfume for my mum (Amber carnival) and it smells absolutely amazing and lasts so long on her. Recently I ordered a gift set and unfortunately Royal Mail didn’t deliver it, I chased it up but it appeared to have gone missing! Valentte were amazing and sent me a replacement set. I would (and do) recommend this company for their
products and amazing customer service.

First time purchase, received the order quick but found one of the scents wasnt what I expected, I contacted customer service and dealt with Natasha who arranged a replacement, she also arranged the free diffuser that I had missed after spending a certsin amount. The scents are strong and really nice.
I have placed a further order due to the experience I had with Natasha, excellent customer service and credit to the company. Looking forward to my next delivery

Another repeat order, as I love their lavender candles, diffusers and hand gel.
I Try and buy when there are special offers, and I’m always really pleased with the speed of delivery (via Royal Mail).
Any queries are always resolved pdq by the very friendly and efficient customer services team. Many thanks everyone.

Excellent delivery and customer service. Really happy with my orders and will be buying again!

Delighted with purchases. I’ve ordered a few times now, love the Lemongrass and Rosemary, such a gorgeous scent that fills the house. Any time I’ve contacted support they have answered immediately and been super helpful!
Highly recommend

Very little scent despite turning the reeds daily. Very disappointed with all 4 diffusers. I have placed them near to spots with a good airflow/high traffic area as suggested. Gave them plenty of time before reviewing but very unhappy that there is very little scent unless directly over the diffuser

My order of the While Neroli and Lemon diffuser oil had leaked in the packaging, Valentte immediately sent me a new White Neroli and Lemon diffuser.
The post lady was very impressed with the lovely smell and asked about the company and order - another new client joining Valentte!!

I love valentte products. I’ve always got candles lit and diffusers dotted around, have done for years. I’ve been using valentte for almost a year now, I’ll never use anything else. My house smells amazing all the time and the scents actually last until the product runs out! One diffuser normally last around 6-8 weeks. Lemon and white neroli is my go too in every room. Today I got a lavender diffuser as a freebie, smells so beautiful!

I am buying for the third time. A friend bought me a gift box for Christmas and I restocked as soon as I had used up all the contents - diffusers mainly. The fragrances are beautiful and instantly apparent. Classy presentation. I bought a set for my Goddaughter who just opened her own osteopath clinic and she had so many comments from patients she too has stocked up. The fragrances last. Glass is recyclable / no plastics which is a winner. Finally they are made in the UK and if you have any problems you can speak to a lovely human - as I did.

We ordered one day and within 24 hrs the parcel had arrived. Unfortunately, one of the items was missing but having contacted the very user friendly Customer support Team all my concerns were allayed. The issue was resolved in minutes and the missing article was dispatched by Express Delivery within an hour. Once again despite all the criticisms Royal Mail delivered on time. The BEST THING is that Valentte listened to, acted and resolved the problem in just minutes. Why can’t national chains do the same rather than telling me that my call is important for 20/30 minutes and still not resolving it.

I’ve been buying from Valentte for quite a while now and it’s definitely my favourite home fragrance brand. The scents are beautiful, long-lasting and make my home smell amazing. Every order arrives quickly and is always packaged so beautifully.

My only criticism is the price. I’ve noticed the products have increased in price over time, and as a regular customer it does make me think twice before placing an order. Personally, I’d be more than happy to receive my order in simple packaging if it meant keeping costs down. The products speak for themselves, so I’d rather save money than pay extra for the presentation.

Overall, I still love Valentte and will continue buying, but I do hope they consider offering a simpler packaging option to help keep prices more affordable for loyal customers.