usagundamstore.com Bewertungen 

1.801
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Fast shipping and fair pricing! My only real issue is the discount code setup. Having to hunt around for promo codes and constantly seeing different offers makes it feel like the best deal is hidden b... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’ve used USAGS multiple times now to purchase Gundam kits and haven’t been disappointed once. The variety of hard to find kits and multiple manufacturers is great. I just purchased the MG Oberon kit... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Always a good place to get supplies and Gunpla, my only complaint is they send quite a few marketing emails, but that's a minor gripe. I've never had any real issues, and am happy to continue to do bu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've been ordering from USAGS since 2021, and I've rarely ever had any issues with them in those five years, and most of those issues fall more on USPS than USAGS anyway. Their pricing is pretty good,... Mehr ansehen

Unternehmensdetails

  1. Hobbygeschäft
  2. Sammlergeschäft

Vom Unternehmen geschrieben

USAGS is a U.S. based hobby retailer dedicated to Gundam model kits and premium mecha collectibles. We specialize in Gunpla across all grades from Entry Grade and High Grade to Master Grade and Perfect Grade along with a curated selection of tools, paints, accessories, and related model kits. Founded by hobbyists, we focus on fast shipping, accurate inventory, and reliable customer support. Our warehouse is stocked and operated in the United States, allowing us to ship orders quickly and securely. We work directly with official distributors to ensure authentic products and consistent availability. Whether you’re building your first kit or expanding a long-term collection, our goal is to make the hobby accessible, enjoyable, and dependable. We regularly run sales, bundle deals, and community events, and we actively support builders through tutorials, videos, and content on USA Gundam TV. At USAGS, we’re here to help you build better and have fun doing it.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

1801 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 81 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(1.801)

1.790 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Wrong item delivered even though it was…

Wrong item delivered even though it was pre ordered months prior to release

23. Juni 2026
usagundamstore.com-Logo

Antwort von usagundamstore.com

Good morning, OS,

Thank you for reaching out and giving us the opportunity to look into your preorder.

I reviewed your order and confirmed it was for the KOSMOS LED kit for the MGEX Unicorn. At the time of your inquiry, our support team let you know that the manufacturer had rebranded this product from KOSMOS to UA Workshop. We completely understand how this change could have been confusing, and we sincerely apologize for any frustration it may have caused.

Although LED products typically have a 7-day return policy, we have made an exception in this case due to the circumstances and have already processed refund for your order.

As soon as we were notified by the manufacturer of the name change, we updated the product listing to help prevent any future confusion. We truly appreciate you bringing this to our attention and your understanding throughout the process.

If there's anything else we can help with, please don't hesitate to let us know. We're always happy to assist.

Bewertet mit 5 von 5 Sternen

Being new to model kit collecting

Being new to model kit collecting, USAGS has not only introduced me to a wide variety of brands, designs and customization options but also has a wealth of info they provide via social media and YouTube. Their reviews, news, and live product builds have really enhanced my experience with model building and customizing.
Also, shopping the online store is a joy and a very affordable option for collectors! Every delivery has been securely and safely packed, with each kit being in pristine condition. I’m a loyal customer now and recommend USAGS as a valuable and comfortable space for folks new to model kits to explore as well as seasoned pros.

23. Juni 2026
Bewertet mit 5 von 5 Sternen

Amazing shipping time

Amazing shipping time! Did not know they utilized Amazon shipping line for some of their products. Where items used to take 7 days, my recent purchase arrived a full 5 days ahead of expected time.

The products are always exactly as described in all original packaging and in mint condition.

Pricing is perfect, especially for a collector, entry level builder and hobbyist.

30. Juni 2026
Bewertet mit 4 von 5 Sternen

Great quality but shipping fee $$

Package was received on predicted date range, communication of shipping was well kept, the box itself was in perfect condition and all the parts were inside. Shipping definitely raised the price by ~$10 so keep that in mind for your purchases from here.

23. Juni 2026
Bewertet mit 5 von 5 Sternen

Good communication

I placed a preorder and a standard order. The preorder exceeded the time frame for the estimate and I received a message detailing the preorder delay, then another delay. Finally, I received a request if I wanted the standard order shipped, which I stated yes to.
Communication has been good and I have bought other things here before too.
I will continue to shop here as well for my Gundam and modeling needs.

22. Juni 2026
Bewertet mit 5 von 5 Sternen

A very satisfied customer

I have been ordering from USA Gundam store for years. Honestly, this is my absolute favorite spot to order Gunpla. Their customer service is amazing. Their range is absolute amazing aswell. Their pricing is great. Honestly just perfect service overall.

A message to USA Gundam Store, keep up the amazing work and team! I am always happy to order from you guys when I can!

29. Juni 2026
Bewertet mit 1 von 5 Sternen

False color

I got a metallic magenta marker. It was advertised as leaning pink. But I was actually dark purple. False advertising, waste of money.

29. Juni 2026
usagundamstore.com-Logo

Antwort von usagundamstore.com

Hi Auddie,

Thank you for reaching out about your recent purchase.

We use the official product images and descriptions provided directly by the manufacturer. While paint colors can sometimes appear differently online due to variations in screen settings and display calibration, we understand that the product did not meet your expectations.

To make things right, we've gone ahead and issued a full refund for your order. We appreciate you giving us the opportunity to serve you and hope you'll consider shopping with us again for your future painting needs.

If you ever have any questions about a product, including paint colors or compatibility, please don't hesitate to reach out to us at support@usags.com. Our team is always happy to help however we can.

Bewertet mit 5 von 5 Sternen

I think this company is extremely underrated.

I think this company is extremely underrated. I ordered a Bandai Nui Nui Turbo Granny posable plush, it came way early then I expected. My plush came in inside a plastic bag with the product not squished at all. It looked exactly like the pictures. The box had no dents or rips.
I highly recommend USA Gundam.

29. Juni 2026
Bewertet mit 5 von 5 Sternen

Vast Selection

They have a lot of stock of many different items. I was shopping Gundam Model Kits. They have a lot. They even have other Mecha Model Kits in stock that other stores don't have. Prices are competitive and orders are shipped out within 1 business day. They used Amazon shipping service for my order, which rivals UPS for me and they are great.

29. Juni 2026

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