So far - incredible support! We started low to assess my baseline, slowly ramping up to avoid negative side effects, support whenever I need it too. If feels like the team actually cares. It's a... Mehr ansehen
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Das sagen Bewerter
The entire process was amazing! I went to my GP with low testosterone symptoms that blood work confirmed , she referred me to an endocrinologist who declined the referral. Then my GP told me she was... Mehr ansehen
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Customer service is great. Love the fact they have NP's monitoring your blood work to make sure you are at proper levels and there to answer a y questions. Delivery of product is fast and convenient.... Mehr ansehen
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The entire process is super simple, with guidance throughout each step. The text messages and emails are a great way to stay updated when your appointments and calls are. Plus everyone I have spoken w... Mehr ansehen
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Unternehmensdetails
- Online-Apotheke für verschreibungspflichtige Medikamente
- Arzt
- Medizinische Klinik
- Online-Apotheke
- Apotheke
Vom Unternehmen geschrieben
UPGUYS is Canada’s leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mail’s 2025 list of Canada’s Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies — one in Burnaby, BC (West) and one in Toronto, ON (East) — that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.8/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.
Kontaktinformationen
224-3989 Henning Drive, V5C 6P8, Burnaby, Kanada
- +1 833-400-3868
- hello@upguys.com
- upguys.com
Canada’s TRT & Hormone Platform
4,9
Hervorragend
211 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von UPGUYS
Hi Colleen,
Thank you for your kind review. We're delighted to hear that you found the process easy to use and that our team was professional and easy to work with.
We appreciate your support and are grateful for the opportunity to assist you. Thank you for choosing UPGUYS.
UPGUYS Care Team
UPGUYS review
The process was much easier than I expected, they were quick yet thorough.
3. Juni 2026
Antwort von UPGUYS
Hi Clinton,
Thank you for sharing your experience. We're glad to hear that the process was easier than expected and that you found our team both quick and thorough.
Providing a streamlined, professional telehealth experience while ensuring patients receive the attention they deserve is something we work hard to achieve. We appreciate your trust and your feedback.
UPGUYS Care Team
Antwort von UPGUYS
Hi Grachev,
Thank you for your review. We're pleased to hear that you've been happy with both the product and the customer service you received.
Your support means a lot to us, and we appreciate you taking the time to share your experience.
UPGUYS Care Team
Couldn't be happier!
Very easy process to get started and easy to navigate from there. Communication is excellent all the way through. My prescriptions arrived sooner than expected. And instructions for all medications were very thorough. Great service!
3. Juni 2026
Antwort von UPGUYS
Hi Kurtis,
Thank you for your wonderful review. We're thrilled to hear that getting started was easy, the process was straightforward to navigate, and that our communication kept you informed every step of the way.
It's also great to know your prescription arrived sooner than expected and that you found the medication instructions clear and thorough. Providing a seamless, professional telehealth experience with reliable support is something we strive for every day.
We truly appreciate your kind words and your trust in UPGUYS.
UPGUYS Care Team
Antwort von UPGUYS
Hi Micheal,
Thank you for your review. We're glad to hear that our team was great to deal with and that you had a positive experience with us.
We appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
I'm happy I gave UPGuys a chance.
It was very easy to set up with a simple blood test for my levels.
Orders come every 3 month's, and I've never had an issue.
Doctor will check in at the same time, to go over my blood work and answer any questions I have.
I've been with UPGuys for a little over a year now and I'm very happy with the results.
3. Juni 2026
Antwort von UPGUYS
Hi Darryl,
Thank you for sharing your experience and for trusting UPGUYS over the past year. We're delighted to hear that the process was easy to get started, that your ongoing care has been smooth, and that your regular follow-up appointments have provided the support and guidance you need.
It's great to know that the consistent delivery of your prescriptions, routine blood work reviews, and access to your healthcare provider have contributed to a positive TRT treatment experience. Providing reliable, patient-focused men's health care through a licensed Canadian telehealth platform is exactly what we strive for.
We truly appreciate your support and are grateful to be part of your health journey.
UPGUYS Care Team
I give Upguys A+++
I was referred to upguys by my doctor and it was the best and easiest experience! I would recommend if you need trt that this are definitely the way to go. Easy online appointments and fast shipping to my house.
3. Juni 2026
Antwort von UPGUYS
Hi Kevin,
Thank you for the A+++ review and for sharing your experience. We're thrilled to hear that the process was easy from start to finish and that you found the online appointments convenient and the shipping fast and reliable.
It's especially rewarding to know that you've had a positive TRT treatment experience. Our goal is to make testosterone replacement therapy accessible, straightforward, and supported through a trusted Canadian telehealth platform.
We truly appreciate your recommendation and thank you for choosing UPGUYS.
UPGUYS Care Team
These guys do Everything right
3. Juni 2026
Antwort von UPGUYS
Hi Darren,
Thank you for the fantastic feedback. Hearing that we "do everything right" means a great deal to our team.
We work hard to provide a seamless, professional experience for our patients, and we're grateful for your support and trust. Thank you for taking the time to share your review.
UPGUYS Care Team
Great service and support
Great service and support. Quick replies and shipped to your door. Highly recommend
3. Juni 2026
Antwort von UPGUYS
Hi Mark,
Thank you for your kind review. We're glad to hear that you had a positive experience with our service and support, and that our quick communication and convenient home delivery met your expectations.
We truly appreciate your recommendation and your trust in UPGUYS. Thank you for taking the time to share your feedback.
UPGUYS Care Team
Very helpful people
Very helpful people, and this has helped my day to day life immensely!
3. Juni 2026
Antwort von UPGUYS
Hi Eden,
Thank you for your kind words. We're delighted to hear that you found our team helpful and that your experience has had such a positive impact on your day-to-day life.
Helping our patients access convenient, supportive care is what motivates us every day, and we're grateful for the trust you've placed in us.
Thank you for taking the time to share your feedback.
UPGUYS Care Team
Quick delivery
Quick delivery, quick to respond to questions, and you understand what men need . Changed.my life getting on trt . Got way more energy, sex life is better. Working out again
3. Juni 2026
Antwort von UPGUYS
Hi Paul,
Thank you for sharing your experience. We're pleased to hear that you've been happy with our quick delivery, responsive support, and overall care experience.
It's especially rewarding to know that your TRT treatment has helped you feel more energized and supported your overall well-being. We strive to provide accessible, professional men's health care and ongoing support through our Canadian telehealth platform, and we're grateful to be part of your journey.
Thank you for your trust and for taking the time to recommend UPGUYS.
UPGUYS Care Team
Amazing customer engagement
Amazing customer engagement, service and follow up. Informative responses and care and timely appointments and shipments. Super easy to apply work through with benefits and co-ordinated accounts. Highly recommended for anyone looking to change their health for the better
3. Juni 2026
Antwort von UPGUYS
Hi Ryan,
Thank you for your thoughtful review and recommendation. We're delighted to hear that our customer service, follow-up care, communication, and timely appointments have made your experience a positive one.
It's especially rewarding to know that you found the process easy to navigate, including benefits coordination and account management. Our goal is to provide a seamless, supportive healthcare experience, and we're grateful that our team was able to deliver that for you.
Thank you for your trust in UPGUYS and for taking the time to share your feedback.
UPGUYS Care Team
Great overall
Overall very thorough, professional and well thought out service. Highly recommended.
3. Juni 2026
Antwort von UPGUYS
Hi Jesse,
Thank you for your kind review. We're pleased to hear that you found our service thorough, professional, and well thought out.
Providing a seamless and supportive experience for our patients is always our goal, and we truly appreciate your recommendation and trust in UPGUYS.
Thank you for taking the time to share your feedback.
UPGUYS Care Team
Easy process and communications and…
Easy process and communications and deliveries have always been very quick.
3. Juni 2026
Antwort von UPGUYS
Hi Michael,
Thank you for your review. We're glad to hear that you've found the process easy and that our communication and delivery times have consistently met your expectations.
Providing a smooth, reliable experience from consultation through delivery is something we work hard to achieve, and we appreciate your trust in UPGUYS.
Thank you for taking the time to share your feedback.
UPGUYS Care Team
Smooth and easy process
Smooth and easy process. Concerns acknowledged and listened to. Prompt service. Excellent service!
3. Juni 2026
Antwort von UPGUYS
Hi Adam,
Thank you for your kind review. We're delighted to hear that you found the process smooth and easy, and that you felt your concerns were acknowledged and listened to throughout your experience.
Providing attentive, patient-focused care along with prompt and reliable service is something we strive for every day. We truly appreciate your feedback and your trust in UPGUYS.
UPGUYS Care Team
They are simply the best
They are simply the best. Extremely easy communication, confidentiality, supportive and no BS. Highly recommended.
3. Juni 2026
Antwort von UPGUYS
Hi Stefan,
Thank you for the fantastic review. We're honoured by your kind words and thrilled to hear that you found our communication easy, our process confidential, and our team supportive throughout your experience.
Providing straightforward, professional care with respect for our patients' privacy is a core part of what we do, so it's wonderful to know that stood out to you.
We truly appreciate your recommendation and your trust in UPGUYS.
UPGUYS Care Team
Easy to get blood test
Easy to get blood test, quick results, quick phone consultation with doctor and pharmacist, and within a week your test is in your mail box.
Injections are easy after the first couple
I have had good results
3. Juni 2026
Antwort von UPGUYS
Hi Peter,
Thank you for sharing your experience. We're glad to hear that you found the process straightforward, from getting your blood work completed to receiving your results, consultations, and treatment in a timely manner.
It's great to know that the support from our healthcare team helped make the process easy to navigate and that you've been pleased with your results. Providing convenient, professional men's health care through a seamless telehealth experience is what we strive for every day.
We appreciate your trust in UPGUYS and thank you for taking the time to leave a review.
UPGUYS Care Team
Amazing service and great communication…
Amazing service and great communication with the staff.
Delivery always on time.
Also very discreet..
3. Juni 2026
Antwort von UPGUYS
Hi Eric,
Thank you for your kind review. We're delighted to hear that you've had a positive experience with our team, from the communication and support to the reliable delivery of your orders.
We're especially pleased that you appreciate the discretion and professionalism we strive to provide for every patient. Creating a convenient, confidential, and seamless experience is a top priority for us.
Thank you for your trust and support. We truly appreciate you taking the time to share your feedback.
UPGUYS Care Team
The UPGuys Service is Top Shelve
The UPGuys service is very professionally run. The products are effective and reasonably priced. They have medical doctors to help assist and monitor your progress. They are very responsive to text messages.
3. Juni 2026
Antwort von UPGUYS
Hi Daniel,
Thank you for your thoughtful review. We're pleased to hear that you've found our service professional, responsive, and supportive throughout your experience.
It's great to know that you value the accessibility of our healthcare team, including the ongoing guidance and monitoring provided by our medical professionals. We work hard to make quality men's health care convenient, affordable, and easy to access through our Canadian telehealth platform.
We truly appreciate your trust in UPGUYS and thank you for taking the time to share your feedback.
UPGUYS Care Team
Excellent service
Très bon soutien, réponse très vite, analyse rapide et bonne communication bien expliqué. On ce sent en confiance et entre de bonne main avec UPGUYS
14. Mai 2026
Antwort von UPGUYS
Hi Sebastien,
Merci beaucoup pour votre commentaire. Nous sommes ravis d'apprendre que vous avez apprécié la rapidité de nos réponses, la qualité du soutien offert ainsi que la clarté de nos explications tout au long du processus.
Savoir que vous vous êtes senti en confiance et bien accompagné par notre équipe est particulièrement important pour nous. Offrir une expérience professionnelle, accessible et rassurante est au cœur de notre mission.
Merci de votre confiance et d'avoir pris le temps de partager votre expérience avec UPGUYS.
UPGUYS Care Team
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