So far - incredible support! We started low to assess my baseline, slowly ramping up to avoid negative side effects, support whenever I need it too. If feels like the team actually cares. It's a... Mehr ansehen
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Das sagen Bewerter
The entire process was amazing! I went to my GP with low testosterone symptoms that blood work confirmed , she referred me to an endocrinologist who declined the referral. Then my GP told me she was... Mehr ansehen
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Customer service is great. Love the fact they have NP's monitoring your blood work to make sure you are at proper levels and there to answer a y questions. Delivery of product is fast and convenient.... Mehr ansehen
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The entire process is super simple, with guidance throughout each step. The text messages and emails are a great way to stay updated when your appointments and calls are. Plus everyone I have spoken w... Mehr ansehen
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Unternehmensdetails
- Online-Apotheke für verschreibungspflichtige Medikamente
- Arzt
- Medizinische Klinik
- Online-Apotheke
- Apotheke
Vom Unternehmen geschrieben
UPGUYS is Canada’s leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mail’s 2025 list of Canada’s Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies — one in Burnaby, BC (West) and one in Toronto, ON (East) — that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.8/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.
Kontaktinformationen
224-3989 Henning Drive, V5C 6P8, Burnaby, Kanada
- +1 833-400-3868
- hello@upguys.com
- upguys.com
Canada’s TRT & Hormone Platform
4,9
Hervorragend
211 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Wish I started sooner!!
Great customer service!
Knowledgeable doctors!
Wish I started sooner!
10. Juni 2026
Antwort von UPGUYS
Hi Jeff,
Thank you for the great review! We're glad you've had a positive experience with our customer service team and physicians.
We appreciate your trust and are happy to hear you're wishing you'd started sooner.
UPGUYS Care Team
Top Notch!
My interaction with UPGUYS found them to be very professional and attentive to the best interests of clients. Discrete and efficient.
9. Juni 2026
Antwort von UPGUYS
Hi David,
Thank you for your kind words! We're glad to hear you found our team professional, attentive, discreet, and efficient.
We appreciate your trust and support.
UPGUYS Care Team
Great communication between doctor and…
Great communication between doctor and patient. Fast delivery and an overall feeling that things were on done right.
3. Juni 2026
Antwort von UPGUYS
Hi Stephen,
Thank you for your review! We're glad to hear you appreciated the communication with your doctor, the fast delivery, and the overall experience.
We appreciate your trust in UPGUYS.
UPGUYS Care Team
Antwort von UPGUYS
Hi Sam,
Thank you for your review and for highlighting the quick, on-time, and painless experience. We're glad to hear everything was efficient and met your expectations. Providing convenient, reliable care and support is something our team works hard to deliver, and we appreciate you taking the time to share your feedback.
UPGUYS Care Team
The process is super simple
The process is super simple. The medical practitioners are great. Never an issue yet. Highly recommended.
5. Juni 2026
Antwort von UPGUYS
Hi Brent,
Thank you for the recommendation and for sharing your experience. We're pleased to hear that you've found the process simple and that our medical practitioners have consistently provided great care. Making men's health care accessible, convenient, and reliable through our Canadian telehealth platform is a priority for our team, and we're grateful for your trust and support.
UPGUYS Care Team
Antwort von UPGUYS
Hi Ryan,
Thank you for your feedback. We're glad to hear that everything has been great so far. We appreciate your trust in our team and look forward to continuing to provide you with a positive and seamless experience.
UPGUYS Care Team
Just starting my journey with upguys
Just starting my journey with upguys. So far it's been excellent. The customer service top drawer.
5. Juni 2026
Antwort von UPGUYS
Hi Michael,
Thank you for sharing your experience and for choosing UPGUYS as you begin your journey with us. We're delighted to hear that your experience has been excellent so far and that our customer service team has made a positive impression.
Providing responsive, supportive care is a priority for our team, and we're grateful for your feedback. We look forward to continuing to support you throughout your men's health journey.
UPGUYS Care Team
A GREAT EXPERIENCE!
Very thorough analytical of my blood work. Doctor and Pharmasist were clear and factual. Explained all possible side effects and positive results that could occur.
This has been a very pleasurable experience for me and the results I am seeing are fantastic. I am recommending Up Guys!
3. Juni 2026
Antwort von UPGUYS
Hi Edward,
Thank you for your thoughtful review and recommendation. We're pleased to hear that you felt well informed throughout the process and that our doctor and pharmacist took the time to thoroughly review your blood work and clearly explain both potential benefits and possible side effects.
Providing evidence-based, patient-focused care is an important part of the experience we strive to deliver. It's especially rewarding to hear that you're seeing positive results and have had such a positive experience with our team.
We appreciate your trust in UPGUYS and your recommendation.
UPGUYS Care Team
Everyone is friendly knowledgeable and…
Everyone is friendly knowledgeable and honest
Delivery service is fast and discreet
3. Juni 2026
Antwort von UPGUYS
Hi Michael,
Thank you for your kind feedback. We're glad to hear that you found our team friendly, knowledgeable, and honest. It's also great to know that our delivery service met your expectations for both speed and discretion. We appreciate you taking the time to share your experience and are grateful for your trust in our Canadian telehealth care team.
UPGUYS Care Team
The entire process is super simple
The entire process is super simple, with guidance throughout each step. The text messages and emails are a great way to stay updated when your appointments and calls are. Plus everyone I have spoken with has been super friendly and supportive. Thanks UPGUYS !
3. Juni 2026
Antwort von UPGUYS
Hi Dean,
Thank you for the wonderful feedback. We're delighted to hear that you found the process simple and easy to navigate, and that the guidance, text updates, and email reminders helped keep everything on track. It's especially rewarding to know that our team has been friendly and supportive throughout your experience.
We appreciate your trust in UPGUYS and look forward to continuing to support your healthcare journey.
UPGUYS Care Team
Amazing peoples who care about my…
Amazing peoples who care about my symptoms,,, always making sure I get the blood work to stay on top on my medical needs
5. Juni 2026
Antwort von UPGUYS
Hi Brad,
Thank you for sharing your experience. We're so pleased to hear that you feel supported by our team and that our ongoing follow-up helps you stay on top of your health needs. Ensuring patients receive timely blood work and attentive care is an important part of delivering a positive telehealth experience, and we're glad that commitment has made a difference for you.
We truly appreciate your trust and kind words.
UPGUYS Care Team
So far so great!
So far so great! My doctor originally laughed and wouldn't recommend getting me tested. Upguys did and my numbers were incredibly low. Easy process and so far it's been great!
5. Juni 2026
Antwort von UPGUYS
Hi Mark,
Thank you for sharing your experience. We're glad to hear that the process has been easy and that you were able to get the testing and answers you were looking for. When it comes to men's hormone health, having access to appropriate assessments and a supportive care team can make a meaningful difference.
We appreciate your trust in UPGUYS and are happy to hear that your experience with our Canadian telehealth platform has been a positive one so far.
UPGUYS Care Team
Smooth Process and Fast Delivery
I had a great experience with Upguys.
The entire process was smooth and straightforward from start to finish. I really appreciated the follow-up calls and communication throughout the process, which gave me the opportunity to ask questions and feel supported every step of the way.
Everything moved quickly, from the consultation to receiving my prescription, and the medication was delivered much faster than I expected.
One thing I found especially reassuring was that my credit card was not charged until the prescription had been approved and the medication was ready to be dispensed.
Professional, efficient, and transparent service. I would definitely recommend Upguys to anyone looking for a convenient and reliable experience.
3. Juni 2026
Antwort von UPGUYS
Hi Yannick,
Thank you for sharing such a thoughtful review. We’re glad the process felt smooth, transparent, and well-supported from consultation through delivery. It’s great to hear the follow-up communication helped you feel informed and comfortable along the way.
We truly appreciate your recommendation and your trust in UPGUYS as a Canadian men’s health telehealth platform.
UPGUYS Care Team
Antwort von UPGUYS
Hi Mark,
Thank you for your review. We're glad to hear you found the experience fast and knowledgeable. Providing efficient service and reliable support is something our team works hard to deliver, and we appreciate you taking the time to share your feedback.
UPGUYS Care Team
Customer service is great
Customer service is great. Love the fact they have NP's monitoring your blood work to make sure you are at proper levels and there to answer a y questions. Delivery of product is fast and convenient. Would recommend to anyone hesitant to apply.
Thanks UPGUYS 😊
3. Juni 2026
Antwort von UPGUYS
Hi James,
Thank you for the kind review. We're delighted to hear that you've had a great experience with our customer service team and that the support from our nurse practitioners has helped you feel confident throughout the process. Providing ongoing monitoring, answering questions, and making care convenient are all important parts of the experience we strive to deliver.
We're also glad to hear your deliveries have been fast and convenient. Thank you for your recommendation and for placing your trust in UPGUYS.
UPGUYS Care Team
Absolutely nothing negative to say
Absolutely nothing negative to say. Everyone is extremely knowledgeable and helpful. Highly recommended.
3. Juni 2026
Antwort von UPGUYS
Hi Richard,
Thank you for your kind words and recommendation. We're thrilled to hear that your experience has been so positive and that you found our team knowledgeable and helpful throughout the process. Feedback like yours means a great deal to us.
We appreciate your trust in UPGUYS and look forward to continuing to support your healthcare journey.
UPGUYS Care Team
UpGuys is a fantastic service
UpGuys is a fantastic service. Very prompt and professional and always sends the product on time.
TRT has changed my life and I’m very thankful for Up guys their services
3. Juni 2026
Antwort von UPGUYS
Hi Mark,
Thank you for taking the time to share your experience. We're grateful for your kind words about our team's professionalism, prompt service, and reliable delivery.
It's especially meaningful to hear that your TRT care has had such a positive impact on your life. Providing a trusted and convenient Canadian telehealth experience for men’s health is something we take great pride in, and we're thankful to be part of your journey.
We truly appreciate your support and trust in UPGUYS.
UPGUYS Care Team
The entire process was amazing
The entire process was amazing! I went to my GP with low testosterone symptoms that blood work confirmed , she referred me to an endocrinologist who declined the referral. Then my GP told me she was not comfortable dealing with men’s health issues so left to my own means I reached out to upguys. I was very unsure of the whole process however they were so great at explaining the process and completely put me at ease. I have been on TRT for about a year now and never felt better! They follow up often and I could not be happier that I reached out the UPGUYs team ! Much thanks VERY SATISFIED PATIENT!
BK
3. Juni 2026
Antwort von UPGUYS
Hi Bill,
Thank you for sharing your experience and for trusting UPGUYS with your care. We understand how frustrating it can be when you're dealing with low testosterone symptoms and struggling to find the right support, so we're especially pleased that our team was able to guide you through the process and help you feel comfortable every step of the way.
It's wonderful to hear that after a year of TRT treatment, you're feeling better and that our ongoing follow-up and support have contributed to a positive experience. Providing accessible, professional testosterone replacement therapy and men's health support through a licensed Canadian telehealth platform is exactly what we strive for.
We truly appreciate your kind words and are grateful to be part of your health journey. Thank you again for your support.
UPGUYS Care Team
Excellent focus on client service
Interacting with UPGUYS’ efficient platform has been a delight. The effective combination of technology and professional staff meant I was able to access the medicine I needed in a short period of time with no difficulty.
They are very focused on client service and it shows.
3. Juni 2026
Antwort von UPGUYS
Hi JD,
Thank you for your thoughtful review. We're delighted to hear that your experience with our platform was smooth, efficient, and convenient. Combining technology with professional, patient-focused support is a key part of the experience we strive to provide.
It's especially rewarding to hear that our focus on client service stood out to you. We truly appreciate your trust and your kind words, and we're grateful to have been able to assist you.
UPGUYS Care Team
Upguys was very patient with me
Upguys was very patient with me, I took awhile to get my blood test. They were not pushy during this time which was nice. When I was ready, they made me feel good and said no problem that I hadn’t got back to them when I first started the process. No hassles was great, I felt bad because they did spend a lot of time with me at the start and I ghosted them. I was nervous of course to start, now 4 weeks in and can notice a difference, mood is more stable, no brain fog, generally feel better. Wife likes the improvement as well. The package was spot on, great kit.
3. Juni 2026
Antwort von UPGUYS
Hi Kristopher,
Thank you for sharing your experience. We understand that starting the process can feel like a big step, so we're glad our team was able to give you the time and space you needed without any pressure. Everyone moves at their own pace, and we're happy we could make you feel comfortable when you were ready to continue.
It's great to hear that you're already noticing positive changes after four weeks and that the onboarding kit and treatment experience have met your expectations. We're especially pleased that the process felt hassle-free and supportive from start to finish.
Thank you for trusting UPGUYS with your TRT care and men's health journey. We truly appreciate your feedback and support.
UPGUYS Care Team
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