The chandelier, pendants, and sconces I ordered were made with high quality and look amazing. Customer service is wonderful !
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The product of high quality. Service fantastic, one of my chandeliers had one of the covers broken. Ulamp replaced and send extras. The price to quality ratio very high. I fell in love with my cha... Mehr ansehen
Ulamps.com and their product are fantastic. I love my new pendant lights. I had an issue in the beginning and Chany with customer service did everything possible to help me figure out the problem. Cha... Mehr ansehen
My Ulamp contact was Chany. He was very responsive to all my questions prior to ordering the pendants as well as helping me take care of an issue following the installation. One of the pendants didn... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Ulamps is a company that focuses on lamps and lanterns, we have our own factory so that we can have a deeper control on the quality of the products, and also to meet the deeper needs of our customers, such as making some changes for the customer’s usage scenarios, which cannot be done by ordinary stores. This way we can also offer lower prices to our customers.
Kontaktinformationen
3199 E 135th St, 44120, Cleveland, Vereinigte Staaten
- 256-733-0969
- support@ulamps.com
- ulamps.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Team was excellent
Team was excellent! We even had a few items damaged in shipping and they were quick to replace. Thankful for the service and the beautiful product!
This company is a gem to work with
This company is a gem to work with. Their products are well made and of the finest quality. Customer service will go above and beyond to make sure you are satisfied with your purchase even if it means to refund you if you’re beyond the refund window. This company will be my go to for future purchases 🤩
Very good customer service
Very good customer service. Would recommend to anyone. High quality products and responsive team.
Technical assistance was lacking
Technical assistance was lacking
No one to talk with
We loved our experience from Ulamps
We loved our experience from Ulamps. A part of our order was stolen by a porch pirate, and Ulamps' customer service team were incredibly responsive and understanding in resolving the issue and sending a replacement lamp. We will definitely be ordering more lamps in the future.
Great company, have ordered three different times…
The dining room chandelier arrived packed in a hard wood box. It is exactly as portrayed on the website. This is the third light I have orders from ULamps. All were fantastic. Customer service was beyond good! I highly recommend ULamps.
High-end Quality
The pendants we purchased are too beautiful for words. Everyone always comments on them. The customer service was outstanding. We had a hardware color change and they were able to intercept the order, switch it, and then promptly ship the items just in time for the kitchen crew's installation.
Great product and customer service
We purchased a sconce light and it came in perfect condition as it was in the photos. It came in very sturdy packaging and the quality was great. We also had to work with customer service and their support is jaw dropping. Will definitely order rest of our lights from them.
Perfect lights for our island
They are beautiful. They were packed very well and arrived as expected.
The quality of the product was…
The quality of the product was exceptional. The freight lead time was longer than anticipated.
will recommend ulamps to family and friends!
The chandelier I ordered came just as I expected and was delivered on time. It came heavily packaged in a crate to protect the glass and it’s so beautiful.
Fantastic Customer Experience!
We purchased Arcachones Led Round Chandelier 48" × 1 and had issues with not working and lighting color etc,. Customer service was very responsive and ensured all concerns were resolved… would certainly recommend ulamps to my friends…
My Ulamp contact was Chany
My Ulamp contact was Chany. He was very responsive to all my questions prior to ordering the pendants as well as helping me take care of an issue following the installation. One of the pendants didn’t fit properly. I followed his suggestions to reinstall it properly and when this didn’t work he promptly arranged for a new one to be shipped which took care of the problem.
Ulamps.com and their customer service are top notch. Chany went above and beyond expectations.
Ulamps.com and their product are fantastic. I love my new pendant lights. I had an issue in the beginning and Chany with customer service did everything possible to help me figure out the problem. Chany went above and beyond what was expected, they even came up with scenarios for my electrician to troubleshoot. In the end we determined that the Iotty smart switch had to have a dimmer module installed for proper function.
We got the chandelier we wanted at a fair price!
We got what we wanted at a fair price!
Great selection and top quality
I've purchased a few different lights from Ulamps, including two chandeliers and multiples sconce lights. The products are great and the builds are solid. They are easy to work with and customer service responds quickly. I highly recommend them.
Nice lamps but delivery and service subpar.
The lamps took longer to arrive than projected. After I had them installed, the electrician advised that they should have come with a carabiner due to their weight to be safely installed. I reached out to the company to inquire about this, but never received a response.

Antwort von Ulamps
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