Absolute daylight robbery — total scam artists. There are multiple companies pulling this garbage, and it’s disgusting. They charge people for services and deliberately hide the fact they’re takin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Im giving a 4 star because i must have unknowingly signed up for credit ratings and money has been going out of my account. ? After a phone call with Issak. My problem has hopefully rectified. Just w... Mehr ansehen
Isaac was extremely helpful and sympathetic to my situation Absolutely professional and courteous Straightforward and extremely helpful despite it being my error leading to the initial call If on... Mehr ansehen
This website.service is an interesting thing. At first when you're signing up to it, it appears as a no frills site, lots of paragraphs with some links spread out in it, then you get to the main site/... Mehr ansehen
3,7
Akzeptabel
1929 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 59 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von UKCreditRatings
Hi Akshar,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
The reason is that i could easily…
The reason is that i could easily cancel my subscription thank you for that
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Julie,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
I rang earlier today and Isaac has been…
I rang earlier today and Isaac has been really helpful with explaining everything and resolved my issue very quickly. Outstanding customer service, thank you again 😊
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Megan,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Never heard of them in my life and…
Never heard of them in my life and certainly didn't sign up to nothing so why on earth had £25 came out on my bank from yous along with a direct debit set up too I want refunding and putting yous down as fraud
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Cheryl,
We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have declined to do.
Based on the username and public profile you have used within your online review, we have been unable to locate an account under your name.
To ensure our customers are never signed up unknowingly, we require the manual submission of an individual’s personal details, followed by the completion of a multi-step verification process where our terms must be agreed to before an account can be activated.
Our service is a subscription-based model that begins after a free trial period, our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel by email, telephone, live chat, SMS, Whats app, out of hours bot chat or directly via our cancellation link within our website footer.
We would value the opportunity of discussing the feedback you have provided within your recent review and invite you to contact our customer support manager who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.
Our contact details can be found here (https://ukcreditratings.com/credit/contact)
Kindest regards
UK Credit Ratings Customer Support Team
Only have good things to say about my…
Only have good things to say about my experience with their customer service, I also appreciated that I didnt feel rushed when asking what was probably the same question multiple times. Thank you Catlin !
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Dominica,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Excellent and patient support from Louis.
I had a telephone consultation with Louis from the UK Credit Ratings and he was extremely helpful, I'm not very confident with computers, but he patiently guided me step by step through what I needed to do on my screen.
Louis was very kind, calm and clear in his explanations, and he took the time to make sure I understood everything. What could have been quite confusing for me was much easier because of his patience.
Excellent customer service and very much appreciated.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Eunice,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
i sited that money was taken from my…
i sited that money was taken from my account without my authorisation, i emailed them dierctly and a confirmation email was recieved advising thata refund will be issued with 10 days. at least the money will come back to me. matter resolved.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Alicia,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Scammed
Just noticed I’ve been charged £29.95 a few weeks ago from this company and they set up a direct debit for this £29.95 to be taken monthly. I have never even heard of them and definitely didn’t sign up for this. I would like my money back.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Jake,
We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have declined to do.
Based on the username and public profile you have used within your online review, we have been unable to locate an account under your name.
To ensure our customers are never signed up unknowingly, we require the manual submission of an individual’s personal details, followed by the completion of a multi-step verification process where our terms must be agreed to before an account can be activated.
Our service is a subscription-based model that begins after a free trial period, our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel by email, telephone, live chat, SMS, Whats app, out of hours bot chat or directly via our cancellation link within our website footer.
We would value the opportunity of discussing the feedback you have provided within your recent review and invite you to contact our customer support manager who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.
Our contact details can be found here (https://ukcreditratings.com/credit/contact)
Kindest regards
UK Credit Ratings Customer Support Team
Superb.
Louis help and support was superb. He was able to assist me with my query and the result was great. I was able to cancel my account without any problem. Louis was such a pleasant and very helpful customer support member of staff. It is a shame you do not get that kind of service from many other companies. He deserve this 5* rating.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Una,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Great service
Great service. Joe on the helpdesk was very helpful and helped me solve my issue immediately.
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Yeasin,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Caitlin was super helpful and made it feel a lot less stressful!
I was very happy with the patience Caitlin had when listening to my complicated problem I had with my report, she really helped me understand and took her time. She explained everything clearly so that I didn't feel as stressed about the whole thing.
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Brontë,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
I was unaware I was subscribed to the…
I was unaware I was subscribed to the service and had never heard of it, sent one message and got the subscription cancelled and pending a refund apparently. No complaints
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Affff,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
BEWARE!!!
BEWARE!!!
If it were possible to give a 0 rating, I would. This UK Credit Ratings is a confirmed scam. I did not sign up for any direct debits. They took my money, and they will even confirm to you the devices you used to log in and the VPN. They are scammers and internet hackers.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Linda,
We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have kindly done.
Based on the name you have provided, we believe we have located the account that was recently created with UK Credit Ratings.
To ensure our customers are never signed up unknowingly, we require the manual submission of an individual’s personal details, followed by the completion of a multi-step verification process where our terms must be agreed to before an account can be activated.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up. All customers must provide their personal information, including their payment details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
We note from our records that no subscription payments were ever successfully collected from your account.
Due to the sensitive nature of the information accessible through our service, we carry out a comprehensive series of security checks, including details of the device browser used by individuals to access our service and their IP address. Most online financial organisations operate a similar process in order to protect an individual’s personal data and the integrity of their systems.
We would value the opportunity of discussing the feedback you have provided within your recent review and invite you to contact our customer support manager who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.
Our contact details can be found here (https://ukcreditratings.com/credit/contact)
Kindest regards
UK Credit Ratings Customer Support Team
takes money and makes it extremely hard to cancel
sign you easily and tales your money bit they male it very hard to leave and steal your money
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Ben,
We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have declined to do.
Based on the username and public profile you have used within your online review, we believe we have managed to locate the account you had recently created.
To ensure our customers are never signed up unknowingly, we require the manual submission of an individual’s personal details, followed by the completion of a multi-step verification process where our terms must be agreed to before an account can be activated.
Our service is a subscription-based model that begins after a free trial period, our system shows that you, or an individual with full access to your credit history, successfully completed your Knowledge based authentication by answering a series of questions based on your financial history for the last six years from our Credit bureau partner in order to access your full credit report within our online secure portal.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel by email, telephone, live chat, SMS, Whats app, out of hours bot chat or directly via our cancellation link within our website footer.
We note that you chose to use our live chat service three days after your free trial period elapsed, and that our customer support team successfully cancelled your account within 60 seconds of your request, our system also shows that no subscription payments were ever successfully collected from your account. '
We would value the opportunity of discussing the feedback you have provided within your recent review and invite you to contact our customer support manager who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.
Our contact details can be found here (https://ukcreditratings.com/credit/contact)
Kindest regards
UK Credit Ratings Customer Support Team
Joe was brilliant and so polite on the…
Joe was brilliant and so polite on the phone he canceled and refunded my account instantly and apologised for the issues - brilliant service
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Lily,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
I spoke to Joe
I spoke to Joe . And he was very helpful and sorted my issues out for me very happy with him
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Zac,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Poor online customer service
I'm really dissatisfied with this service.
First of all, I requested to leave the service the day I trialled it.
After realising they had been charging me, I called up and the person on the phone was actually very nice. He offered me a refund for 3 months worth of subscriptions as I hadn't logged into the account, which I was happy about.
I then only received a refund for one month. When I emailed the company to ask about the other two months, I kept getting emails back to say I needed to wait 10-14 days and that it had been processed.
It is now day 17 and it still hasn't hit my bank. I don't think they processed the refund correctly to be honest. I think they only processed one accidently, as why would one payment come in and not the rest?
The issue isn't the mistake, it's the lack of clear and polite communication. The emails are abrupt and rude and there is no apology or explanation as to why it has happened. I would have been more than happy if they'd said "apologies, we will process the other two transactions", but instead I've been met with one line emails and misunderstood replies from emails where I have very clearly stated the payments missing.
I even wrote an email explaining I had waited the 14 days + some. I then received another email telling me to wait 10-14 days for the refund...
If you are going to go with this company, I'd suggest giving them a call, because their online team are unhelpful and rude. The only reason you got an extra star is because the guy on the phone was friendly and helpful. He didn't process the refund correctly, but at least he spoke to me like a human being.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Pam,
We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have declined to do.
Based on the username and public profile you have used within your online review, we have been unable to locate an account or email correspondence under your name.
We would value the opportunity of discussing the feedback you have provided within your recent review and invite you to contact our customer support manager who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.
Our contact details can be found here (https://ukcreditratings.com/credit/contact)
Kindest regards
UK Credit Ratings Customer Support Team
Customer service
Very helpful on phone and understanding
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Jane,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Had an issue where I hadn’t cancelled…
Had an issue where I hadn’t cancelled my membership after the 14 day free trial and spoke with Isaac from customer care team who was extremely helpful and instantly corrected my mistake. Very easy to speak to and happy to help.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Jake,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Louis was great at customer service and…
Louis was great at customer service and helpful.
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Ineza,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
So funktioniert Trustpilot
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.