UKCreditRatings Bewertungen 

1.929
•
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Absolute daylight robbery — total scam artists. There are multiple companies pulling this garbage, and it’s disgusting. They charge people for services and deliberately hide the fact they’re takin... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Im giving a 4 star because i must have unknowingly signed up for credit ratings and money has been going out of my account. ? After a phone call with Issak. My problem has hopefully rectified. Just w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Isaac was extremely helpful and sympathetic to my situation Absolutely professional and courteous Straightforward and extremely helpful despite it being my error leading to the initial call If on... Mehr ansehen

Bewertet mit 4 von 5 Sternen

This website.service is an interesting thing. At first when you're signing up to it, it appears as a no frills site, lots of paragraphs with some links spread out in it, then you get to the main site/... Mehr ansehen

Unternehmensdetails


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

1929 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 59 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(1.929)

101 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Customer Service (Louis) was great.

Louis, one of the advisors was absolutely fantastic. He helped me understand my credit score, how to improve it and all the confusing stuff around it.

Thanks a lot Louis 👍

3. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi Nathan,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards
UKCreditRatings

Bewertet mit 1 von 5 Sternen

AVOID

Avoid
Watch Out for Hidden Subscription Charges

What appeared to be a simple, low-cost credit report turned into an expensive monthly subscription that I hadn’t realised I was signing up for.

After checking my bank statements, I discovered I had been charged £24.95 per month following a short trial period. By that point, two payments had already been taken. I immediately contacted customer services and explained that I had only wanted the initial report and had not used the service afterwards.

The company refused to issue a refund, stating that the subscription details were included during sign-up and that I could have accessed the service, regardless of whether I actually used it or not.

Unfortunately, my card provider was unable to recover the money, although they did help prevent any further payments from being taken.

My advice: read every screen carefully before entering your payment details, as what looks like a one-off purchase may actually be the start of a recurring subscription.

1. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Dear Zac,

We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have declined to do.

Based on the username and public profile you have used within your online review, we are unable to identify you or an account that may have been created in your name.

To ensure our customers are never signed up unknowingly to the service we provide, we require the manual submission of an individual’s personal details, followed by the completion of a multi-step verification process where our terms must be agreed to before an account can be activated.

We clearly describe the nature of our Financial Monitoring service at the point of sale, including the free trial period end date and monthly subscription cost thereafter,

These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

We always prefer to engage directly with customers and would value the opportunity of discussing the feedback you have provided within your recent review by inviting you to contact our customer support manager who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.

Our contact details can be found here:(https://ukcreditratings.com/credit/contact)

Kindest regards
UK Credit ratings support team

Bewertet mit 1 von 5 Sternen

Money was taken out of my bank account…

Money was taken out of my bank account when I hadn’t taken out any subscriptions.i will be in contact with my bank regarding trying to get my money back.

29. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Dear Mr Bowjangles,

We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have declined to do.

Based on the username and public profile you have used within your online review, we are obviously unable to identify you or an account that may have been created in your name.

To ensure our customers are never signed up unknowingly to the service we provide, we require the manual submission of an individual’s personal details, followed by the completion of a multi-step verification process where our terms must be agreed to before an account can be activated.

We clearly describe the nature of our Financial Monitoring service at the point of sale, ensuring customers can decide for themselves if the service will be of use to them prior to creating an account.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

We always prefer to engage directly with customers and would value the opportunity of discussing the feedback you have provided within your recent review by inviting you to contact our customer support manager who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.

Our contact details can be found here:(https://ukcreditratings.com/credit/contact)

Kindest regards
UK Credit ratings support team

Bewertet mit 1 von 5 Sternen

scammers

scammers. DO NOT involve yourself with this company. Never heard of them in my life but charged 25 out of my account randomly

27. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Dear Kanaan,

We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have declined to do.

Based on the username and public profile you have used within your online review, we believe we have managed to locate the account you had recently created.

We believe that you posted your review on May 27th then sent an email to our support team to cancel your account which we actioned the following day, we had also issued a refund for the one month’s subscription that was debited from your account.

To ensure our customers are never signed up unknowingly to the service we provide, we require the manual submission of an individual’s personal details, followed by the completion of a multi-step verification process where our terms must be agreed to before an account can be activated.

We clearly describe the nature of our Financial Monitoring service at the point of sale, ensuring customers can decide for themselves if the service will be of use to them prior to creating an account.

These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and its benefits without limitation, and cancel without charge should the service not meet their expectations.

We always like to engage directly with customers and would value the opportunity of discussing the feedback you have provided within your recent review by inviting you to contact our customer support manager who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.

Our contact details can be found here:(https://ukcreditratings.com/credit/contact)

Kindest regards
UKCreditRatings Support Team

Bewertet mit 5 von 5 Sternen

Louis in customer service went over and…

Louis in customer service went over and above , advising me where to cancel the name attached to my credit report when my divorce is final . He offered this advice that I hadn’t thought about .

14. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi Katie,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards
UKCreditRatings

Bewertet mit 5 von 5 Sternen

Great experience with Luis

Great experience with Luis
Highly recommendable service
Thanks

12. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi Wisdom,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards
UKCreditRatings

Bewertet mit 1 von 5 Sternen

Scam Stay Away!

Misidentified themselves as selling a financial product directly. Have contacted the FCA to investigate. Complete scam.

3. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Dear Craig,

We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have declined to do.

Based on the username and public profile you have used within your online review, we believe that we have successfully located an account under your name, which you cancelled two days after creating it.

To ensure our customers are never signed up unknowingly to the service we provide, we require the manual submission of an individual’s personal details, followed by the completion of a multi-step verification process where our terms must be agreed to before an account can be activated.

We clearly describe the nature of our Financial Monitoring service at the point of sale, ensuring customers can decide for themselves if the service will be of use to them prior to creating an account.

These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

We always like to engage directly with customers and would value the opportunity of discussing the feedback you have provided within your recent review by inviting you to contact our customer support manager who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.

Our contact details can be found here:(https://ukcreditratings.com/credit/contact)

Kindest regards
UK Credit Ratings Customer Support Team

Bewertet mit 4 von 5 Sternen

Enquired about a direct debit query Joe…

Enquired about a direct debit query Joe sorted straightaway. Quite informative too with helping.

30. April 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi Bob,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards
UKCreditRatings

Bewertet mit 5 von 5 Sternen

Good service

Good service

29. April 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi Hareesh,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards
UKCreditRatings

Bewertet mit 4 von 5 Sternen

Lewis helped a lot over the phone

Lewis helped a lot over the phone

24. April 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi Mev,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards
UKCreditRatings

Bewertet mit 1 von 5 Sternen

Absolute scammed

Absolute scammed, there are a few companies that do this. Charging people for services without making it clear they are charging. Scammed me for 2 months before I noticed. Customer service would not refund. Absolute scum.

23. April 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Dear Joseph,

We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have kindly done.

To ensure our customers are never signed up unknowingly, we require the manual submission of an individual’s personal details, followed by the completion of a multi-step verification process where our terms and future subscription costs must be agreed to before an account can be activated.

Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up.

These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

We note that our original welcome email was successfully delivered a few minutes after you created your account and remains unopened, yet the email sent to you confirming the cancellation of your account has been received and opened on several occasions.

Customers can cancel at any time without charge, by email, telephone, live chat, SMS, Whats app, out of hours bot chat or directly via our cancellation link within our website footer.

Our Firms details appear next to each transaction on your bank statement, with a link to our extensive contact channels should you wish to cancel or query any payment.

As a gesture of goodwill, we had provided a refund for the two monthly payments you had made in respect of our services, we apologise if this was not communicated effectively to you.

We are disappointed that you have chosen to label our support team in such a derogatory manner and would value the opportunity of discussing the feedback you have provided within your recent review by inviting you to contact our customer support manager, who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.

Our contact details can be found here (https://ukcreditratings.com/credit/contact)

Kindest regards
UK Credit Ratings Customer Support Team

Bewertet mit 5 von 5 Sternen

Caitlin was a great help

Caitlin was a great help, clear communication, very knowledgeable.

15. April 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi Lisa,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards
UKCreditRatings

Bewertet mit 5 von 5 Sternen

Thankyou so much for helping me…

Thankyou so much for helping me understand my credit report as it can be very scary when applying for a mortgage but the customer care was amazing and explained in full and put my mind at rest caitlin explained every section to me

13. April 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi Cerys,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards
UKCreditRatings

Bewertet mit 1 von 5 Sternen

Criminal company

Criminal company , exploiting vulnerable and poor people through clever and nefarious manipulation of the Google algorithms. Avoid 100 %

16. April 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Dear David,

We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have declined to do.

Based on the username and public profile you have used within your online review, we believe we have managed to locate the account you had recently created.

Our website clearly describes the Financial Monitoring service we offer, the initial free trial period and subscription costs thereafter at the point of sign up. All customers must provide their personal information, including their payment details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.

We are unable to replicate the search engine results and various web pages, including our own, that may have been presented to you based on the key words you have used within your search.

While we may appear in search results for financial queries, your chosen search engine provider, Google, determines which sites appear based on their own algorithms. We do not have control over the specific terms that Google chooses to associate with our listing or how they display them to you, neither do we manipulate them for our own gain.

We also have no control over the options and personal choices you make online, the websites you choose to visit and ultimately the services you choose to utilise, we are therefore understandably disappointed that you have chosen to label our firm as criminals.

We would value the opportunity of discussing the feedback you have provided within your recent review and invite you to contact our customer support manager who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.

Our contact details can be found here (https://ukcreditratings.com/credit/contact)

Kindest regards
UK Credit Ratings support team

Bewertet mit 1 von 5 Sternen

Scam artists

THIS IS A CRIMINAL ENTERPRISE.

When you google a loan they come up appearing as a loan provider but they are not.

They are a scam artist company that takes money for a service other companies provide for free, they really are the lowest of the low.

Every single employee there is a criminal and deserves a long prison sentence - nasty evil company exploiting people.

4. April 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Dear Southern Northener,

We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have kindly done.

All visitors to our website are made clearly aware of the Financial Monitoring service we offer, the initial free trial period and subscription costs thereafter at the point of sign up, and must provide their personal information, including their payment details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Our mail server logs confirm these emails were successfully delivered to your inbox and opened the day after you created your account.

Our system also shows that you, or an individual with full access to your credit history, successfully completed your Knowledge based authentication by answering a series of questions based on your financial history for the last six years from our Credit bureau partner in order to access your full credit report within our online secure portal.

You also changed the payment preference method by electing to make your subscription payments following the free to use 14 day trial via direct debit, and accepted our invitation to take advantage of the various benefit and discount services included within our free trial.

You cancelled your account the following day via email, no subscription payments were ever collected from you in respect of our services.

While we may appear in search results for financial queries, your chosen search engine provider, Google, determines which sites appear based on their own algorithms. We do not have control over the specific terms that Google chooses to associate with our listing or how they display them to you.

We are understandably disappointed that you have chosen to leave a poor review, labelling our firm and those who work hard to help customers as criminals.

We would value the opportunity of discussing the feedback you have provided within your recent review and invite you to contact our customer support manager who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.

Kindest regards
UK Credit Ratings support team.

Bewertet mit 5 von 5 Sternen

Isaac was extreamly helpful and…

Isaac was extreamly helpful and informative. He was polite and easy to talk with

2. April 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi John,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards
UKCreditRatings

Bewertet mit 4 von 5 Sternen

Tailored advice.

The adviser I spoke to Isaac, was very friendly and helpful. He tailored the advice precisely to what I needed. This was followed up by email. I am pleased I sought the advice.

2. April 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi William,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards
UKCreditRatings

Bewertet mit 5 von 5 Sternen

Really useful an easy to understand…

Really useful an easy to understand when there's lots to see/take in which can be overwhelming, exactly what I needed it for and Caitlin super helpful !!

31. März 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi Matthew,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards
UKCreditRatings

Bewertet mit 1 von 5 Sternen

Beware these are the worst companys you…

Beware these are the worst companys you will think you are getting a loan but that couldn't be more far from the truth they will actually do the opposite and take money from your bank for signing up to them they like to trick people thinking you are just about to get a loan so you put in your bank account details then you are signed up with them and they will charge you £29 a month luckily I didn't sign up with them because I noticed in small print that they will charge you £29

28. März 2026
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Dear Corey,

We have asked you to confirm your personal details and email address to Trustpilot so we can verify that you were an active account holder, and that the information you have included within your review accurately reflects your experience, which you have declined to do.

Based on the single username and public profile you have used within your online review, we have been unable to locate an account or email correspondence under your name.

Our website clearly describes the Financial Monitoring service we offer, the initial free trial period and monthly subscription costs thereafter at the point of sign up.

We are pleased to see that these details were made clearly apparent to you and that you decided against using our service accordingly.

We are understandably disappointed that you have chosen to leave a poor review without experiencing the free to use trial service first hand.

We would value the opportunity of discussing the feedback you have provided within your recent review and invite you to contact our customer support manager who will provide their fullest assistance in addressing any aspect of the service you feel did not meet with your expectations.

Our contact details can be found here (https://ukcreditratings.com/credit/contact)

Kindest regards
UK Credit Ratings Customer Support Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr