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ELEGOO UK Store Bewertungen 530

TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The product was well packed and distributed very quickly. Unfortunately, they use Yodel to deliver and that really ruined the experience. Yodel left the whole package (Centauri Carbon printer with Fi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’m really impressed with my Elegoo 3D printer. The print quality is excellent, especially for the price, and the setup was much easier than I expected. It’s been very reliable, and I love how consis... Mehr ansehen

Bewertet mit 1 von 5 Sternen

They are using the wrong postage service! I'm absolutely disgusted. Hundreds of pounds of equipment were left at the bottom of my block. No one rang the bell or knocked on my door. My parcels were b... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After much research decided that the Elegoo "carbon" was suitable for me. Didn't require multi colour, just something capable, simple and to work out of the box. Straightforward ordering process, prom... Mehr ansehen

Unternehmensdetails

  1. Elektrofachmarkt
  2. Geschäft für elektronische Ersatzteile und Komponenten
  3. Ausrüstungslieferant
  4. Handwerkskunst
  5. Fachgeschäft für Drucker und Scanner

Vom Unternehmen geschrieben

ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

530 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 4 von 5 Sternen

So far so good...

So far so good...the delivery was quick as soon as item was available. The printer hasn't given an problems yet(I don't hope it does too). Product is sturdy and easy to use. Setup was a breeze. I recommend this product for your 3D printing needs.

29. Juni 2025
Bewertet mit 1 von 5 Sternen

Get know help

27. März 2026
ELEGOO UK Store-Logo

Antwort von ELEGOO UK Store

Dear customer,
Thank you for taking time to leave your review.
We've looked into this and see that you already have a support ticket open with our team, and they are actively following up on your case. Thank you for your patience, and we're committed to making things right.
Best regards,
ELEGOO Team

Bewertet mit 4 von 5 Sternen

Brilliant Product, Terrible Delivery

I was originally going to put a one star when I first recieved the product simply because the delivery was AWFUL and yet the simplicity of setup and ease of use absolutely made up for it. I ordered the Neptune 4 and 3x 1kg spools of PLA filament. The 3 spools came quickly (through royal mail) with no issue. The printer itself however was far worse. I was told it would be delivered during the day while I was out at work, and I didn't want any chance of it getting stolen due to its value so I selected for it to go to an InPost locker. InPost never stopped me from selecting the locker as an option, despite the fact they MUST have known the size of the parcel when I chose this option. I then recieved an email that it had been delivered to the locker, I went to pick it up, and was forced to download the app, just to be told it wasn't there. I had to call the helpdesk just for them to say that it was too large to be left in the locker, even though I was sent an email that it had been done fine. I was then told I could either go and pick it up from the next city over (30 mins drive away) or it would be sent back to ELEGOO. Thus, I had to drive half an hour away just to pick it up. Once I got it though, within a few hours I had set it up succesfully and it was working perfectly. It came with a USB drive with a video of the setup, online documents of the setup (also included printed versions in box), print files that I could use to ensure it was working, and a download for all software needed to print. Because of this pure ease of use, I believe it redeemed itself, despite the absolute hassle of delivery. If ELEGOO were to change from InPost to another courier, it would 100% be a 5 star review. If you are buying a printer, do NOT select for it to be sent to a locker.

14. März 2026
Bewertet mit 4 von 5 Sternen

Elegoo are fantastic but let themselves down.

Elegoo are fantastic. Products are excellent in both performance and value and customer service has been historically excellent too.

So why only 4 Stars?

Because they use Yodel to deliver their products which I can only assume is a cost based decision.

I finally have my purchases but only after complaining as I was given someone else´s parcel and then when my own parcel was delivered it was to the wrong address!

20. März 2026
Bewertet mit 2 von 5 Sternen

I Am not overly happy

I Am not overly happy. I am still in communication about my problem. But I do not think that the 5%discount of next filament order is a suitable reimbursement for the fact I have 3 spools of the wrong colour.

20. März 2026
ELEGOO UK Store-Logo

Antwort von ELEGOO UK Store

Dear customer,
Thank you for taking time to leave your review.

We sincerely apologize for the inconvenience you've experienced and completely understand your frustration. Please be assured that we are already following up on your case — we noticed you have a support ticket, and our team is working diligently to resolve the issue to your full satisfaction.

Your satisfaction is our priority, and we truly appreciate your patience and understanding.

Wishing you a pleasant day.
Best regards,
ELEGOO Team

Bewertet mit 1 von 5 Sternen

Can you please help me

Can you please help me, I plugged in the curing station and it only works when I put my hand next to the power supply ? Is this normal, I have video too show what going on

15. März 2026
ELEGOO UK Store-Logo

Antwort von ELEGOO UK Store

Dear customer,
Thank you for taking time to leave your review.

We sincerely apologize for the inconvenience you've experienced and completely understand your frustration. Please be assured that we are already following up on your case — we noticed you have a support ticket, and our team is working diligently to resolve the issue to your full satisfaction.

Your satisfaction is our priority, and we truly appreciate your patience and understanding.

Wishing you a pleasant day.
Best regards,
ELEGOO Team

Bewertet mit 5 von 5 Sternen

Resin Order

Ordering on the website was very straight forward. I received notifications on the order status. It arrived on time and was very well packaged

17. März 2026
Bewertet mit 1 von 5 Sternen

Never arrived!

Had my order split into 2 deliveries and waited over 2 weeks and STILL had nothing but a RM tracking number that didn't work and a Yodel one that just showed "we have your parcel".

2 weeks with no notification or expected delivery is a joke! Order cancelled & i'm going to Bambu

12. März 2026
ELEGOO UK Store-Logo

Antwort von ELEGOO UK Store

Dear customer,
Thank you for taking time to leave your review.

We sincerely apologize for the inconvenience you've experienced and completely understand your frustration. Please be assured that we are already following up on your case — we noticed you have a support ticket, and our team is working diligently to resolve the issue to your full satisfaction.

Your satisfaction is our priority, and we truly appreciate your patience and understanding.

Wishing you a pleasant day.
Best regards,
ELEGOO Team

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