The product was well packed and distributed very quickly. Unfortunately, they use Yodel to deliver and that really ruined the experience. Yodel left the whole package (Centauri Carbon printer with Fi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I’m really impressed with my Elegoo 3D printer. The print quality is excellent, especially for the price, and the setup was much easier than I expected. It’s been very reliable, and I love how consis... Mehr ansehen
They are using the wrong postage service! I'm absolutely disgusted. Hundreds of pounds of equipment were left at the bottom of my block. No one rang the bell or knocked on my door. My parcels were b... Mehr ansehen
Unternehmen hat geantwortet
After much research decided that the Elegoo "carbon" was suitable for me. Didn't require multi colour, just something capable, simple and to work out of the box. Straightforward ordering process, prom... Mehr ansehen
Unternehmensdetails
- Elektrofachmarkt
- Geschäft für elektronische Ersatzteile und Komponenten
- Ausrüstungslieferant
- Handwerkskunst
- Fachgeschäft für Drucker und Scanner
Vom Unternehmen geschrieben
ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
Kontaktinformationen
No.30 Dahe Industrial Park, Guancheng Community,Guanhu Street, 518100, Shenzhen, China
- info@elegoo.com
- uk.elegoo.com
4,4
Hervorragend
530 Bewertungen
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ordered a new Elegoo Centauri Carbon…
Ordered a new Elegoo Centauri Carbon and within 48hours it was delivered. Fantastic service.
I'd definitely be buying from Elegoo again.
19. Februar 2026
Elegoo ordering experience was really good.…
Elegoo ordering experience was really good. Kept me up to date about delivery of items.
18. Februar 2026
Elegoo Neptune 3 Pro
Firstly when I made my order I was unsure of how long it would have taken to arrive, but it was shipped really quickly and the delivery company estimated it would be with me by the Wednesday and it actually arrived on the Tuesday which I was very impressed with as I had only ordered it late Saturday night. I was able to get a very reasonably priced printer and so far I have not had any issues with it. The assembly was easy and there was always the option to ask for help amd advice although I didn't need any it was good to have the option.
14. Februar 2026
No solution just more questions
Requested solution to Centauri Carbon print coming of bed skewed. i.e. not square by 0.2mm over 100mm measured length. Measured 2 adjacent coners of square part. After sending more details as requested, I have recieved no reply or help.
I am happy with the printer but need this concern rectified.
12. Februar 2026
Antwort von ELEGOO UK Store
Dear customer,
Thank you for taking time to leave your review.
About your issue, we have already contacted you via email and would like to provide support, please kindly have a check, or you can contact us at 3dp@elegoo.com to solve.
Sorry for any inconvenience caused to you. Please do not worry, we will follow up the issue until solved.
Best regards,
ELEGOO Team
Long term customer with excellent experience
Items arrived quickly and in good condition. I've been using Elegoo products for several years now and the one time I did have a problem the support I received was excellent.
3. Januar 2026
centauri carbon is AWESOME
Excellent service and the centauri carbon is a FANTASTIC machine
9. Februar 2026
The printer does exactly what it says…
The printer does exactly what it says on the tin! However there are very many options available on the Slicer and as yet I have been unable to determine the correct settings for smooth flat surfaces.
8. Februar 2026
Amazing printer
Quick delivery, easy set up for out of the box use. Within an hour of opening the box I had printed the test boat. Brilliant
7. Februar 2026
3d printer was apparently delivered to…
3d printer was apparently delivered to my doorstep ( never received it )
Although I took out the insurance with 3rd party company I am yet to resolve the situation and still haven’t received refund or a replacement item 10 days later , my son now has over £150 worth of filament for his birthday but no printer to use them on ,
7. Februar 2026
Antwort von ELEGOO UK Store
Dear customer,
Thank you for taking time to leave your review.
We sincerely apologize for the issues you've experienced with our product and fully understand your frustration. Please rest assured that we are actively following up on your case and are committed to resolving it until you are completely satisfied.
Thank you for your understanding, and we wish you a pleasant day.
Best regards,
ELEGOO Team
Excellent machine for the money
Quick delivery, well packaged and works excellent, had it unpacked and printing in 20mins, thinking of buying a 2nd one. Excellent value for the money
8. Februar 2026
Hi quality products
Hi quality products, excelent machines. just dont believe their promeses
5. Februar 2026
My order never turned up
I have changed this review from 1 star to 5. My order initially never turned up . They used yodel , who are absolutely awful. It sat in the delivery depot for a week ( tracked) and was the. sent back to elegoo. Elegoo resolved this immediately by sending another printer using DPD who are an excellent delivery company. The printer arrived the next day. So far it is brilliant and my friends and family cant believe the quality of the printer you get for such a good price. I am very happy with the printer and really I.pressed with customer service
5. Februar 2026
Antwort von ELEGOO UK Store
Dear customer,
Thank you for leaving the feedback and letting us know the problem. Fortunately, we got communicated and finally resolved the issue. Appreciate your cooperation and patience.
We will always try our best to improve our product and service.
Once again, we are sincerely sorry for all the inconvenience caused to you by this order. If you have any other questions, please feel free to contact us.
Best regards,
ELEGOO Team
The Best Value For Money Printer
I recently purchased the Centauri Carbon 2 and have been really impressed with the printer, especially as it performs as well or better than some costing 3 times as much. I had a few small issues with it (as can be expected) and found the customer service very responsive. I would highly recommend their products and will buy again soon.
4. Februar 2026
Always had great service and…
Always had great service and communication.
Ordered the new CC2 and was shocked when it arrived in the same week, great service.
2. Februar 2026
Elegoo centuri carbon.
Kept informed about my order well packaged and delivered wen expected
25. Dezember 2025
Great service
Great service. Quick delivery and excellent support from their customer service. Will use again.
2. Februar 2026
First time of using Elegoo replacement…
First time of using Elegoo replacement parts. I am a new to 3d printing and totally amazed at the out of the box experience with Elegoo Centauri Carbon 3d printer. The issue arose due to my inability to check, monitor software, causing filament nozzle to drive into the magnetic plate, snapping the filament off.
Head over to the Elegoo spares page and ordered a replacement filament, late in the afternoon, past any packing or dispatching. Surprisingly, it was picked and dispatched that evening and was delivered, 48 hours later which was very impressive.
Back up printing the day it was delivered
MPC
30. Januar 2026
Purchased a Centauri carbon
Purchased a Centauri carbon
Great price
quick delivery
Awesome 3d printer
Shame the colour upgrade won't be coming for it though, disappointed about that, hence 4 instead of 5 stars
14. November 2025
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