I shop for my elderly mother through Sainsbury’s TU online roughly every six weeks, as she loves to scroll and choose her new wardrobe and then receive it all pre-hanged and ready to store and wear. W... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Easy to follow site. Good choice and price. Excellent delivery, kept informed. Products delivered well packaged with hangers. Good quality clothing, will be ordering again....happy customer!! Th... Mehr ansehen
I am a regular customer who had a fall on the escalator due to no lift.On my next visit a member of staff took my trolley down the elevator and now there is always staff by the lift to help.At 81 this... Mehr ansehen
Ordered through Tu, won’t bother again, got half an order, shame I needed quickly. Offered refund eventually after long phone call, I should have known when I saw EVRI were delivering company. Tota... Mehr ansehen
Unternehmensdetails
Über Tu clothing by Sainsbury's
Vom Unternehmen geschrieben
Tu has been inspiring fashion confidence since its launch in 2004, offering design-led, excellent quality and great value fashion across womenswear, menswear and childrenswear.
The sixth largest clothing retailer in the UK by volume, Tu helps customers fulfil their clothing missions everyday by offering everything from a broad range of lingerie, lounge and nightwear, the latest denim fits alongside key fashion pieces, everyday essentials and school wear. Tu also offers a range of specialist sizes with its own brand Petites and Maternity offers, as well as working with selected partners to keeps the whole family’s wardrobe updated with fashion that makes you feel good.
Tu is aware of its impact on the world around it and has stretching sustainability targets to achieve, from key raw materials usage to greater transparency in its supply chain – all measured using the Higg Index.
Tu clothing is available to buy online at Tu and Argos as well as in over 400 selected Sainsbury’s stores.
Kontaktinformationen
33 Holborn, EC1N 2HT, London, Vereinigtes Königreich
- 020 7695 6000
- tuclothing.sainsburys.co.uk
4,0
Gut
19.141 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Very pleased with my experience from…
Very pleased with my experience from start to finish. Good prices, excellent quality, delivery on time. Well done Argos 👏
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hello Lena,
I am pleased to hear you had such a positive experience with us from start to finish. It's wonderful to know you found our prices good, the quality excellent, and that your delivery was on time. Thank you for your kind words!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Highly recommend
I ordered next day delivery but unfortunately due to the courier it was late. Which I spoke with tu online and they were full of apologies. When I received my parcel excellent product and hasn't put me off buying again
Thanku
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hello Laren,
I appreciate you sharing your experience with us. I am truly sorry for the delivery delay you encountered due to the courier. We're glad our online team was able to assist, and we're delighted you love the product. We look forward to your next purchase!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
good reliable good quality stuff
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hello Amna,
I am so pleased to hear that you found our products reliable and of good quality. We truly appreciate your positive review.
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Antwort von Tu clothing by Sainsbury's
Hello Mary,
I am glad to hear that you found our online ordering process easy to use. We appreciate your positive feedback!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Very good value for money and quick…
Very good value for money and quick delivery. A very good experience.
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hello John,
I am pleased to hear that you found our products to be great value for money and that your delivery was quick. I appreciate you sharing your positive experience.
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Fabulous clothing that fits like a…
Fabulous clothing that fits like a dream and looks expensive when very reasonably priced . Love it
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hello there,
I am happy to hear you love our clothing! It's wonderful to know that you find the fit fantastic and appreciate the quality and value.
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Great quality clothes at great prices…
Great quality clothes at great prices during sale.
22. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Migie,
Thank you for your wonderful review! We are so pleased to hear that you appreciate the quality of our clothes and find our sale prices to be great.
Thank you for your Amazing 5-star review.
Thanks,
Souvik
paid for next day delivery never…
paid for next day delivery never received my parcel until 2 days later r mailed customer service and got no reply !
22. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Melissa,
I am truly sorry to hear that your next-day delivery was delayed and that you haven't received a response from customer service. I understand how frustrating this must be. We'd be happy to investigate this further for you.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Souvik
Good service
22. August 2026
Antwort von Tu clothing by Sainsbury's
Hi there,
Thank you for your feedback! We're glad you had a positive experience with our service!
Thank you for your Amazing 5-star review.
Thanks,
Souvik
Antwort von Tu clothing by Sainsbury's
Hi Marva,
Thank you so much for your kind words! We're delighted to hear you found our services to be great and professional!
Thank you for your Amazing 5-star review.
Thanks,
Souvik
Antwort von Tu clothing by Sainsbury's
Hello Nicole,
I am so pleased to hear that your pick-up was great and easy! Thank you for sharing your positive experience with us.
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Paid for a Failed Saturday delivery
Paid for a Saturday delivery and stayed in all day for it and it eventually turned up on Tuesday
Product was fine
Delivery by EVRI was rubbish
Our normal EVRI Courier was on holiday but that is no excuse
22. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Robert,
I sincerely regret the delivery issue you experienced, especially after arranging for a Saturday delivery. We are actively looking into this with our delivery partner to prevent future occurrences.
Thanks,
Souvik
Great Service
I live very near a Sainsbury's Local so collecting items is straightforward. Tu sales are very good value.
22. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Candzy.
I am so glad to hear that collecting items from your nearby store is convenient for you! It's wonderful to know you find our sales to be such great value.
Best wishes,
Sneha.
Antwort von Tu clothing by Sainsbury's
Hi Valerie,
I am so glad we had exactly what you needed in the right size! I appreciate your kind words.
Best wishes,
Sneha
Where is my order that I placed on…
Where is my order that I placed on 15/8/26? On line delivery date is 22/8/26. As of 22/8/26 no sign of my order and no response from Sainsburys to apologise for delay and no communication to explain when can I expect my order. Not impressed Sainsburys, more investment required to improve delivery times please.
22. August 2026
Antwort von Tu clothing by Sainsbury's
Hi there,
I sincerely apologize for the significant delay and lack of communication regarding your order. I understand your frustration with the missed delivery date and the absence of updates. We are actively investigating this issue to understand what went wrong and prevent similar occurrences. Your feedback is invaluable as we work to improve our delivery service.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Sneha.
Antwort von Tu clothing by Sainsbury's
Hello there,
I am happy to hear that the item arrived quickly and was exactly as you expected. I appreciate your positive feedback!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Great quality items picked up in the…
Great quality items picked up in the sale. Had them delivered to local store. Delivery quicker than initially indicated.
22. August 2026
Antwort von Tu clothing by Sainsbury's
Hello Chris,
I am pleased to hear you are happy with the quality of your sale items and that the delivery to your local store was quicker than expected. Thank you for sharing your positive experience!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
I went on line Tu clothes
I went on line, for the first time as I have always walked in to store to buy Tu brand from Sainsbury’s. Wow first time on line and it is so easy and convenient for me. The shorts I bought were just as described, delivered on time, I will use them again. Added bonus the prices, great value for money.
22. August 2026
Antwort von Tu clothing by Sainsbury's
Hello Alan,
I am pleased to hear about your positive first experience shopping with us online! It's wonderful to know that you found the process easy and convenient, and that the shorts met your expectations. We appreciate you highlighting the timely delivery and great value. We look forward to serving you again soon!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Easy to navigate round the site and to…
Easy to navigate round the site and to order with a choice of click and collect at a Sainsbury’s store near to you or delivery, if you need to return anything this is an easy process when returning to store as long as you have your order number, refunds are always received within a few days
22. August 2026
Antwort von Tu clothing by Sainsbury's
Hello there,
I am happy to hear that you found our website easy to navigate and that our click and collect and delivery options met your needs. We also appreciate your positive feedback on our returns process and the speed of our refunds. Thank you for sharing your experience!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
I went to collect my order and the…
I went to collect my order and the Argos store was closed. No sign or any information. I asked a Sainsbury’s colleague who said she had no idea why it was closed and that they had tried to call the Argos manager but no response. Totally wasted trip.
22. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Debbie,
I am truly sorry to hear about your wasted trip and the inconvenience caused by the unexpected closure of the store. We understand how frustrating it must have been to arrive and find no information available. We appreciate you bringing this to our attention.
Thanks,
Souvik
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