I shop for my elderly mother through Sainsbury’s TU online roughly every six weeks, as she loves to scroll and choose her new wardrobe and then receive it all pre-hanged and ready to store and wear. W... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Easy to follow site. Good choice and price. Excellent delivery, kept informed. Products delivered well packaged with hangers. Good quality clothing, will be ordering again....happy customer!! Th... Mehr ansehen
I am a regular customer who had a fall on the escalator due to no lift.On my next visit a member of staff took my trolley down the elevator and now there is always staff by the lift to help.At 81 this... Mehr ansehen
Ordered through Tu, won’t bother again, got half an order, shame I needed quickly. Offered refund eventually after long phone call, I should have known when I saw EVRI were delivering company. Tota... Mehr ansehen
Unternehmensdetails
Über Tu clothing by Sainsbury's
Vom Unternehmen geschrieben
Tu has been inspiring fashion confidence since its launch in 2004, offering design-led, excellent quality and great value fashion across womenswear, menswear and childrenswear.
The sixth largest clothing retailer in the UK by volume, Tu helps customers fulfil their clothing missions everyday by offering everything from a broad range of lingerie, lounge and nightwear, the latest denim fits alongside key fashion pieces, everyday essentials and school wear. Tu also offers a range of specialist sizes with its own brand Petites and Maternity offers, as well as working with selected partners to keeps the whole family’s wardrobe updated with fashion that makes you feel good.
Tu is aware of its impact on the world around it and has stretching sustainability targets to achieve, from key raw materials usage to greater transparency in its supply chain – all measured using the Higg Index.
Tu clothing is available to buy online at Tu and Argos as well as in over 400 selected Sainsbury’s stores.
Kontaktinformationen
33 Holborn, EC1N 2HT, London, Vereinigtes Königreich
- 020 7695 6000
- tuclothing.sainsburys.co.uk
4,0
Gut
19.141 Bewertungen
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Das haben sich andere Leute angesehen
My order still has not arrived
22. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Gail,
I am concerned to hear your order hasn't arrived. I am looking into this for you.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Sneha.
Can't fault them
I love Tu clothes. Mostly great quality at very reasonable prices. I usually shop in-store as I live close to a huge Sainsbury's but pick-up from the in-store Argos for online orders has always been very easy and efficient, with texts telling me when my item has arrived and all the relevant information for the retail staff to find my order quickly. Can't fault them.
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tu clothing by Sainsbury's
Hi Catherine,
I am so happy to hear you appreciate the quality and value of our clothing. It's wonderful to know that our in-store Argos pick-up service for online orders has consistently been easy and efficient for you, with helpful text updates. I truly value your positive feedback!
Best wishes,
Sneha.
Great quality.
Fast delivery, good quality clothing, professional and friendly staff. I recommend Sainsbury in Trowbridge.
22. August 2026
Antwort von Tu clothing by Sainsbury's
Hi there,
I am so pleased to hear that you experienced fast delivery and good quality clothing. It's wonderful to know that our staff were professional and friendly. Thank you for your recommendation!
Best wishes,
Sneha.
Antwort von Tu clothing by Sainsbury's
Hi Christine,
I am happy to hear that ordering was easy and convenient for your Argos pickup. Thank you for your feedback!
Best wishes,
Sneha.
Pleased as always with my experience
From ordering to its arrival in the shop everything was as hoped and expected as it always is with TU.
Always friendly, efficient staff serving and always straightforward if returning items via the shop. No waiting weeks for a refund. Pleased with my experience.
21. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Janie,
It's wonderful to hear that your experience, from ordering to collection, met your expectations. We're especially pleased that our staff's friendliness and efficiency, along with our straightforward returns process, have left you satisfied. Thank you for your kind words!
Best wishes,
Sneha.
Excellent quality clothing.Very pleased…
Excellent quality clothing.Very pleased with the selection.
21. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Maureen,
I am so pleased to hear that you are happy with the excellent quality of our clothing and our selection! Thank you for your wonderful feedback. I appreciate your amazing 5-star review.
Best wishes,
Sneha.
Found exactly what I was looking for…
Found exactly what I was looking for and fab price - very happy
21. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Hayley,
I am so pleased you found exactly what you were looking for at a great price! Thank you for your wonderful five-star review.
Best wishes,
Sneha.
Easy and quick service
Very easy to place orders online. Good communication about delivery times of items . Also easy to return clothes items to store if needed .
21. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Kathryn,
It's wonderful to hear that you found our online ordering process straightforward and our delivery communication helpful. I am also glad that returning items to the store was easy for you. Thank you for your positive feedback!
Best wishes,
Sneha.
Good quality clothes at sale prices
Good quality clothes at sale prices. Delivered on time. Will be back for more.
21. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Joy,
I am so happy to hear that you are pleased with the quality of our clothes and our timely delivery. I truly appreciate your kind words and look forward to your next visit! Thank you for the wonderful 5-star review.
Best wishes,
Sneha
As always- excellent
As always- excellent
Ordering, prices and collection all without a hitch!
21. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Christine,
I am so happy to hear that your ordering, pricing, and collection experiences were excellent and went smoothly. Thank you for your wonderful feedback!
Best wishes,
Sneha.
The items l wanted were all available…
The items l wanted were all available in my size. I always order my night clothes and underwear from Tu because I know they fit me perfectly.
21. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Annette,
I am so pleased to hear that you found all the items you wanted in your size! It's wonderful to know that our nightwear and underwear fit you perfectly. Thank you for your continued loyalty!
Best wishes,
Sneha.
I order with confidence from Tu
I order with confidence from Tu, items are sent out quickly and returns are easy and refund is issued quickly. I keep most items I order. Quality is good.
21. August 2026
Antwort von Tu clothing by Sainsbury's
Hi there,
I am so happy to hear you have confidence when ordering from us and appreciate your kind words about our quick shipping and easy returns process. I am glad you're pleased with the quality of our items!
Best wishes,
Sneha.
I’ve been buying from Tu a long time…
I’ve been buying from Tu a long time now because the clothes are always lovely quality and good prices too.
I’m disabled so buy everything online and the website is easy to use, delivery service is great as is being kept up to date with delivery details. I highly recommend Tu.
21. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Julie,
I am so pleased to hear about your long-standing positive experience with us! It's wonderful to know that you appreciate the quality and prices of our clothing. I am also delighted that our website and delivery service meet your needs so well. Thank you for your kind recommendation!
Best wishes,
Sneha.
Good service and excellent quality
It’s very easy to order online. Delivery to an Argos is fast and reliable. Quality of clothes is exceptional. Very easy to return items. I returned a coat which was unfortunately too big on Wednesday and the money was in my bank on Thursday.
21. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Jennifer,
It's wonderful to hear how easy you found our online ordering process and that our delivery to Argos was fast and reliable. I am also delighted that you're impressed with the quality of our clothes and the efficiency of our returns process. Thank you for your fantastic feedback!
Best wishes,
Sneha.
The clothes at Tu
The clothes at Tu, especially the sales product are at a good price, quality and availability of size are extremely good
21. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Audrey,
I am so pleased to hear that you find our clothing, especially our sale items, to be of good quality and value. It's wonderful to know you appreciate the availability of sizes.
Best wishes,
Sneha.
Easy to navigate the website and order.
21. August 2026
Antwort von Tu clothing by Sainsbury's
Hello Paula,
Thank you for your wonderful 5-star review! I am so pleased to hear that you had an easy experience navigating our website and placing your order. I truly appreciate your positive feedback!
Best wishes,
-Rahul
Still haven't received my order
Still haven't received my order. Went in to pick it up on Saturday, nearly 3 weeks since ordering items and I was told my package has been delayed. Still waiting.
19. August 2026
Antwort von Tu clothing by Sainsbury's
Hello Karl,
I am truly sorry to hear that you still haven't received your order and for the inconvenience caused by the delay. I understand how frustrating it must be to wait so long for your items.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thank you,
-Rahul
I still don’t have my items weeks later…
I still don’t have my items weeks later after contacting several times and being reassured they are on their way. Poor service. Won’t use Sainsbury’s for clothes orders again.
19. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Sarah,
I am truly sorry to hear about the significant delay in receiving your items and the frustration this has caused, especially after being reassured about their delivery. We understand your disappointment with our service.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Souvik
awful customer service
awful customer service. placed an order on the 4th august, was meant to be ready by the 9th. its not the 19th august. also i have had no update on email or by phone at all. i have been calling and chasing. i called 2 days ago and they said it will be ready to collect in 24hours. ALL A LIE. i called today they tried fobbing me off with wait for a collection code or within a certain amount of days it will be refunded. THATS NOT GOOD ENOUGH. i need to sort my sons school clothes and i only have just over a week till he starts
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tu clothing by Sainsbury's
Hi Hoque,
I sincerely apologize for the significant delay with your order and the lack of communication you've experienced. We understand how frustrating it is to not receive updates, especially when you're relying on the items for an important event like your son starting school. We are truly sorry for the inconvenience and the conflicting information you've received.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Souvik
Quick easy efficient service
Quick easy efficient service , item received on time and as described , stress free ordering and delivery
19. August 2026
Antwort von Tu clothing by Sainsbury's
Hello Carol,
I am so pleased to hear that you found our service quick, easy, and efficient. It's wonderful to know that your item arrived on time and was exactly as described, making your ordering and delivery experience stress-free.
Best wishes,
-Rahul
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