I shop for my elderly mother through Sainsbury’s TU online roughly every six weeks, as she loves to scroll and choose her new wardrobe and then receive it all pre-hanged and ready to store and wear. W... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Easy to follow site. Good choice and price. Excellent delivery, kept informed. Products delivered well packaged with hangers. Good quality clothing, will be ordering again....happy customer!! Th... Mehr ansehen
I am a regular customer who had a fall on the escalator due to no lift.On my next visit a member of staff took my trolley down the elevator and now there is always staff by the lift to help.At 81 this... Mehr ansehen
Ordered through Tu, won’t bother again, got half an order, shame I needed quickly. Offered refund eventually after long phone call, I should have known when I saw EVRI were delivering company. Tota... Mehr ansehen
Unternehmensdetails
Über Tu clothing by Sainsbury's
Vom Unternehmen geschrieben
Tu has been inspiring fashion confidence since its launch in 2004, offering design-led, excellent quality and great value fashion across womenswear, menswear and childrenswear.
The sixth largest clothing retailer in the UK by volume, Tu helps customers fulfil their clothing missions everyday by offering everything from a broad range of lingerie, lounge and nightwear, the latest denim fits alongside key fashion pieces, everyday essentials and school wear. Tu also offers a range of specialist sizes with its own brand Petites and Maternity offers, as well as working with selected partners to keeps the whole family’s wardrobe updated with fashion that makes you feel good.
Tu is aware of its impact on the world around it and has stretching sustainability targets to achieve, from key raw materials usage to greater transparency in its supply chain – all measured using the Higg Index.
Tu clothing is available to buy online at Tu and Argos as well as in over 400 selected Sainsbury’s stores.
Kontaktinformationen
33 Holborn, EC1N 2HT, London, Vereinigtes Königreich
- 020 7695 6000
- tuclothing.sainsburys.co.uk
4,0
Gut
19.141 Bewertungen
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It was easy to order on line j
It was easy to order on line just the baby clothes l was looking for which would be suitable for my great grandson in n Australia for there summer
Delivered on time very pleased
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Tina,
It's wonderful to hear that you found exactly what you were looking for online and that the baby clothes are perfect for your great-grandson in Australia! We're so pleased the delivery was on time. Thank you for your fantastic 5-star review!
Thanks,
Souvik
Ordered with ease delivered as promised…
Ordered with ease delivered as promised and quality is really good along with pricing
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Holly,
I am so happy to hear that your order was easy to place and delivered as promised! We appreciate your wonderful feedback on both the quality and pricing.
Thank you for your Wonderful 5-star review.
Thanks,
Souvik
Efficient service
Efficient service and provided everything you need simply f om an online shop.
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hi there,
It's wonderful to hear that you found our service efficient and that we provided everything you needed from our online shop. We truly appreciate your fantastic 5-star review!
Thanks,
Souvik
Antwort von Tu clothing by Sainsbury's
Hi Kathy,
I am so pleased to hear that you find our clothing range to be both good quality and reasonably priced. Thank you for your positive feedback!
Thanks,
Souvik
Never received my £170 order!
Never received my £170 order! Took me a long time to get it through to someone that I had not received my order and without telling me if it had ever even been sent I was told they would investigate and get back to me within 24hrs and then nothing.
Now schools nearly started I have no uniform, no money to get any uniform and quickly running out of time with Tu not seeming to care
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Rebecca,
Thank you for sharing your experience. We are truly sorry to hear that your order was not received and for the difficulty you've faced in getting this resolved, especially with school starting soon. We understand how frustrating this situation must be, and we sincerely apologize for the lack of communication and the distress it has caused. We are looking into this matter with urgency.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Souvik
New wardrobe of clothes
Losing two stone, I needed a new wardrobe of clothes. Thank goodness for Sainsburys ladies clothing and sale. Shopping on line and store was so easy. No quibble returns and helpful, pleasant Sainsburys and Argos staff. Will certainly keep on shopping.
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hi there,
It's wonderful to hear that our clothing range and sale helped you find a new wardrobe! We're so glad that both online and in-store shopping were easy, and that our returns process and staff were helpful and pleasant. We look forward to your continued custom!
Thank you for your Amazing 5-star review.
Thanks,
Souvik
Antwort von Tu clothing by Sainsbury's
Hello Emma,
I am happy to hear that you had an easy shopping experience and that your delivery was fast!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Good value.Reliable.
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Fitzpatrick,
Thank you for your feedback; we're glad to hear you find our service valuable and reliable!
Thank you for your Amazing 5-star review.
Thanks,
Souvik
Great
Great, I ordered on line , true to size good quality products. Easy In store pick up . Very pleased with the service.
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hello Amanda,
I am pleased to hear that you found our online ordering easy and that the products were true to size and of good quality. It's wonderful that the in-store pick-up was convenient for you.
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Didn't know what to Expect... more than impressed
Easy to order, fast delivery. Overall though quality of two products purchased was really good. Never even knew about Tu previously but will certainly order again.
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hi there,
I am delighted to hear that you found the ordering process easy and the delivery fast. It's wonderful that you were pleased with the quality of your purchases and we look forward to you ordering again!
Thanks,
Souvik
Antwort von Tu clothing by Sainsbury's
Hello there,
I appreciate you finding our website great. I am sorry the item wasn't comfortable for your foot, but we're glad it found a good home.
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Everything was just so easy to find and…
Everything was just so easy to find and order
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hello Caroline,
I am so pleased to hear that you found everything easy to find and order. I truly appreciate your positive feedback!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
10 out of 10
Very quick delivery. All items received, all good quality. Great service !
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hello Charlie,
I am pleased to hear about your positive experience with us! It's wonderful that you received your items quickly and found them to be of good quality. Thank you for your kind words about our service!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Antwort von Tu clothing by Sainsbury's
Helo Michelle,
I am happy to hear that your order arrived quickly without any delays and that you found our pricing fair. Thank you for your wonderful feedback!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Clothing is always good quality and…
Clothing is always good quality and fashionable, great value for money, love all the variety too
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hello Amanda,
I am so pleased to hear you consistently find our clothing to be of good quality and fashionable. It's wonderful to know you appreciate the great value for money and the variety we offer.
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Antwort von Tu clothing by Sainsbury's
Hi Michelle,
I am so pleased to hear that you had a fast and fuss-free delivery experience. Thank you for your wonderful feedback!
Thank you for your Amazing 5-star review.
Thanks,
Souvik
Stylish and feels so nice to wear
Stylish, comfortable, and good quality material. Feels nice and airy to wear
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hello Anne,
I am happy to hear that you're enjoying the stylish design and comfortable feel of the material. It's wonderful to know that it feels nice and airy to wear!
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
Poor customer services and difficult to contact!
Terrible customer service and difficult to contact. Although ordering and of course paying for the goods was easy... Evri are a week overdue delivering my order and theres no guarantee I'll get it this week. I may have to dispute the payment with the bank to get a refund 😡
UPDATE! Evri have finally delivered my parcel today and im thrilled with the baby pyjamas & dressing gown 😁.
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hi there,
I am truly sorry to hear about the difficulties you've experienced with your order and the delivery delay. It's very frustrating when a delivery doesn't arrive as expected, and we understand your concern about potentially disputing the payment. We would like to look into this for you.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Souvik
Antwort von Tu clothing by Sainsbury's
Hi Sarah,
Thank you for the wonderful compliment! We're thrilled to hear you think our service is brilliant!
Thank you for your Amazing 5-star review.
Thanks,
Souvik
I still have not recieved my parcel…
I still have not recieved my parcel ,its now over a week late ,this is typical of evri .i need my item for tomorrow ,and thought i ordered in plenty of time ,its very disapointing ,i wont be re ordering with you if you are using evri .
23. August 2026
Antwort von Tu clothing by Sainsbury's
Hi Alison,
I am truly sorry to hear about the significant delay with your parcel and the frustration this has caused, especially with the urgency of your item. We understand how disappointing it is when an order doesn't arrive as expected, and we appreciate you bringing this to our attention. We are actively looking into this delivery issue to understand what went wrong and prevent similar situations.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Souvik
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