3rd year in a row booking an EasyJet holiday with this company. All I can say is the staff are absolutely outstanding. A customer service department that actually delivers customer service. Called the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This is the fourth time I have booked a holiday with Angela White of Travel Solutions. Each time she has gone out of her way to choose excellent holidays for us at great prices and she never fails to... Mehr ansehen
Rang to book a holiday. First time booking with Easyjet Holidays. Scott Williams was friendly, answered all my questions in a professional manner, explaining the process as we went along. Would recomm... Mehr ansehen
Just wanted to say I dealt with Valerie, and she was outstanding. There was an issue regarding the payment link but Valerie ensured through the challenge and with a follow up call that it was all sort... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Kontaktinformationen
Vereinigtes Königreich
- 0161 388 5227
- info@travelsolutionsnetwork.co.uk
- travelsolutionsnetwork.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Vickie was excellent
Vickie was excellent and helped me with her politeness and her professionalism in smoothly rearranging our original holiday - (which was due to be cancelled as a result of an unforeseen problem) - into a holiday package for our family to enjoy together in 2027.
Thank you Vickie!
Valerie made the booking experience…
Valerie made the booking experience over the phone very easy and was very helpful.
Disneyland Paris holiday…
We booked our Disneyland Paris holiday with Valerie Burton who was excellent and thorough when asked to check our accommodation for suitability . She was also kind and pleasant to talk to which made the booking process easy and a pleasure .
Excellent service from valerie a real…
Excellent service from valerie a real pleasure to deal with so helpful iam confident she will follow up on the rest of my request what a change from the usual ! Idont know or constantly saying obviously drives me mad thanks valerie hope your on the phone next time
We booked our holiday to Venice with…
We booked our holiday to Venice with Adam Hallsworth from the travel solutions team, he was absolutely superb, nothing to much trouble. He went out of his way to find out extra information and his communication was spot on. Great help and a friendly guy.
Really struggling to get hold of this…
Really struggling to get hold of this company to talk aboit my holiday. The staff are very friendly but once you are able to get hold of them. I just get some music then an automatic response saying sorry that everyone is busy and to call back later. Taken me 2 days of this now.
Very helpful
We tried to book on line without success. I rang and spoke to Daniel who was very friendly and professional. He sorted everything out for me and i am very grateful.
Valerie was the most helpful agent!!!
Valerie was the most helpful agent I have ever had the pleasure of booking and working with! Valerie was so great at getting us the best deal, and adding on an extra passenger last min and getting us an even better deal than before! I will be booking with her for my next holiday. Best customer service I’ve seen in the longest time! She is a credit to her team.
After several attempts , Valerie got us through …
After several
Attempts at booking with a reputable travel company online , Valerie came to our rescue . Being pretty savi ourselves online for whatever reason , we just couldn’t process our booking . Valerie walked us through the process and after a few glitches ‘ bingo ‘ we were booked … she was very professional, concise and helpful.. thanks Valerie ..
Very happy with booking process
Valerie was very professional and polite on the phone.
She found out extra information about hotel we planned to stay in. Booking flights & hotel with EasyJet holidays was done efficiently and in short time. Very pleased with outcome.
Great help from Valerie Burton
Great help from Valerie Burton. Will be using again because of Valerie’s friendly customer service😄
First time I had used TSN as Easy Jet…
First time I had used TSN as Easy Jet website was next to useless getting particular flights we wanted for the hotel required. Valerie Burton could not have been more helpful. Very impressed.
Great service
We contacted Valerie Burton while struggling to find a last-minute holiday, as the website was showing limited availability. She took over and within minutes managed to secure exactly the holiday we wanted. Valerie was friendly, efficient, and made the whole experience stress-free. What a lovely experience — excellent customer service from start to finish!
A fantastic experience with Michelle…
A fantastic experience with Michelle who answered quickly and asked questions to assist. We had tried to book online but the system was not letting us as it was telling us that the accommodation was fully booked.
Michelle confirmed all of the details and asked to call back within 10 minutes.
5 minutes later she was back on the phone telling us that she had put exactly the same package together and found us the accommodation we wanted for the original price.
Couldn’t fault it, polite, friendly and most of all helpful. Thank you so much.
good experience of booking
I had a really specific set of questions before I finally decided to book. I thought it would take ages but Valerie Burton the agent I spoke to was quick and very efficient thus making the whole booking experience very good. all information was given in a very good clear way and Valerie constantly reassured me so all felt right - will book again
This was my 1st time using travel…
This was my 1st time using travel solutions. I was really impressed with Valerie Burton so friendly but very efficient. It was a painless experience as Valerie took all the stress out of it.
Would highly recommend it.
Easyjet holiday booking
The lady who was called valerie was very professional and helpfull ,made it very easy for us to book our holiday even though we changed things half way through the booking
Valerie made ny experience brilliant
Valerie made ny experience brilliant. She was so helpful and kind and very knowledgeable about everything to do with booking a holiday. I am very pleased and excited about getting my holiday booked through Travel Solutions. I feel as if I've done nothing whatsoever and have a holiday to look forward to. Thank you so much Valerie. You were fabulous
Regards
Kathy x
Adam was superb
Adam was superb. Restored my faith in booking over the phone.
Very helpful
After EasyJet raised the price of our holiday twice while trying to book, over £300 more, I called Travel Solutions Network. Adam was very helpful and understanding with my frustration at this. He ended up getting us better flights and saving us £500 from what the highest price became. We are very appreciative and will use them in the future. Thanks Adam
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