I recently bought from Tom’s Trunks and I couldn’t be happier with the experience. The quality of the clothes is excellent — really comfortable, well-made, and they look great too. You can tell a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely fantastic customer service (happiness) team! I had a beach bag stolen (great taste from whoever stole it) and the team in particular Zara was so helpful & went above and beyond in helping g... Mehr ansehen
Needed to exchange a pair of shorts. There had been a delay so I sent an email to seek an update. Received an email within an hour from Zara apologising for the delay and confirming that the order was... Mehr ansehen
The main thing I love about the Tom's Trunks team is how quickly and politely they respond to any and all enquiries. I had to return an item for an exchange size after Christmas which never arrived ba... Mehr ansehen
4,7
Hervorragend
283 Bewertungen
Hat 11 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer service
Great customer service. Ollie is brilliant! Thanks all
22. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Charlie! Thanks so much for your fantastic review! I will make sure to pass on your kind words to Ollie! Best wishes from Tom and the team x
5 stars!
Everything about this brand, products and customer service is top notch. I ordered the wrong thing and within minutes of emailing I had a response and the issue was sorted.
20. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Guy! Thanks so much for your fantastic review! I will make sure to pass on your kind words to our team! Best wishes from Tom and the team x
Great Quality and Customer Service
Very impressed with the quality of the shorts and trousers. The linen is not C-thru and does not crease. Lots of compliments received. The customer service has been excellent as I ordered multiple sizes as they were a gifts and very quick to respond. Highly recommend this brand.
19. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Claire! Thanks so much for your fantastic review! I will make sure to pass on your kind words to our team! Best wishes from Tom and the team x
Always great customer service
Always great customer service. Super quick reply emails and sorting of any issues. Great product. 👍
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Nicki! Thanks so much for your review! I will make sure to pass on your kind words to our team! Best wishes from Tom and the team x
Really great customer service
Really great customer service, I made a mistake in my order and Ollie from customer support was able to cancel it before it got shipped out and issued a refund and I was able to place my new order in the same day.
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Jack! Thanks so much for your fantastic review! I will make sure to pass on your kind words to Ollie! Best wishes from Tom and the team x
Great email communication about a…
Great email communication about a sizing query. Easy website to navigate.
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Claire! Thanks so much for your fantastic review! Best wishes from Tom and the team x
Great customer service
Simple order process, and incredibly fast and efficient customer service on expected delivery. What a difference an accurate and fast response makes when dealing with a company - thank you :) Looking forward to receiving the products.
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hey! Thanks so much for your fantastic review! I will make sure to pass on your kind words to the team! Best wishes from Tom and the team x
Great Service
Great Service. Within 5 minutes of notifying Id placed an order for the wrong size my order was cancelled and another made. Very efficent and helpful. and the clothes are great quality too!
17. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Sarah! Thanks so much for your fantastic review! I will make sure to pass on your kind words to the team! Best wishes from Tom and the team x
Amazing customer service
Amazing customer service. I had a query on a Sunday evening. Replied straight away. Very impressed and love their products, great quality.
15. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Mark! Thanks so much for your fantastic review! Best wishes from Tom and the team x
Amazing
Amazing ! - spoke to Ollie on the matter of sizing as id ordered the wrong size within 20mins of sending the email on a Sunday they cancelled the ordered and issued a refund so I could get the correct size !!
15. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Jensen! Thanks so much for your fantastic review! I will make sure to pass on your kind words to Ollie! Best wishes from Tom and the team x
Excellent service
Excellent service, I managed to put the wrong shipping address on my order, 1 quick email and it was resolved in 15 minutes. Wish all companies had that customer service!!
14. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Chris! Thanks so much for your review! I will make sure to pass on your kind words to our team! Best wishes from Tom and the team x
6/5 stars needs to be an option 😂
6/5 stars needs to be an option 😂
I couldn’t be more happy with the help and customer service from toms trunks!
an immediate response to a problem I faced, being resolved just as quickly!
these are my second pair of toms trunks and the quality is seriously amazing!
I couldn’t thank the team enough!
Props to you all 👏🩵
12. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Jeremy! Thanks so much for your fantastic review! I will make sure to pass on your kind words to our team! Best wishes from Tom and the team x
Immediate reponse after an order querie…
Immediate reponse after an order querie
So very helpful and obliging
Thank you team toms trunks!!
Just to add - we have lots of these in our family and all love them ❤️
10. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Emma! Thanks so much for your lovely review! I will make sure to pass on your kind words to our team! Best wishes from Tom and the team x
Excellent service
Excellent service. I put in the wrong delivery address and emailed in and it was fixed straight away and my package arrived the next day to the correct address.
9. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Oliver! Thanks so much for your review! I will make sure to pass on your kind words to our team! Best wishes from Tom and the team x
Gorgeous trousers and staff! lol
Gorgeous trousers, even lovelyer staff! Sent their customer service an email and Romy literally responded in 5 mins. Thank you! <3
9. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Cece! Thanks so much for your lovely review! I will make sure to pass on your kind words to Romy! Best wishes from Tom and the team x
Superb customer service
Such attentive customer service. A few tech issues my end ( user errors) and the toms team were super helpful. Great clothing and superb customer services.
7. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Claire! Thanks so much for your lovely review! I will make sure to pass on your kind words to our team! Best wishes from Tom and the team x
Excellent and speedy customer service
Excellent and speedy customer service. So refreshing. Excited to get my cool funky trousers and will certainly be buying again. Thank you 😊
7. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Louisa! Thanks so much for your review! I will make sure to pass on your kind words to our team! Best wishes from Tom and the team x
Fantastic customer service
My original order was lost in the post and they very quickly sent a replacement. Efficient, accessible and friendly customer service from Romy. Fantastic, thank you Maggie
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Maggie! Thanks so much for your lovely review! I will make sure to pass on your kind words to Romy! Best wishes from Tom and the team x
Fast delivery and even faster customer…
Fast delivery and even faster customer service who helped me resolve my issue within 10 minutes of emailing them!
Great products, highly reccomend
1. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Jenson! Thanks so much for your review! I will make sure to pass on your kind words to our team! Best wishes from Tom and the team x
Very quick to respond and gave me a…
Very quick to respond and gave me a refund when my package got lost!
1. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von tomstrunks.com
Hi Ester! Thanks so much for your lovely review! Best wishes from Tom and the team x
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.