TMO - The Motoring Organisation Bewertungen 

472
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My claim was paid in full and TMO were easy to deal with from start to finish, especially Charlotte and Siobhan, couldn’t have asked for two nicer people to deal with. Well done to you both, a real cr... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I dealt with Luke who was extremely professional and explained the process fully. He was both polite and empathetic throughout the calls and was a pleasure to deal with.

Bewertet mit 5 von 5 Sternen

I have used TMO on a few occasions and have been happy with the warranty cover they provide. This recent claim was handled very efficiently by Rachael with a courtesy call from her stating that the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Rachel took my details and information very efficiently. I gave her a report of what had happened with my motorcycle. She said this would be passed on for approval of claim from the motorcycle deale... Mehr ansehen

Unternehmensdetails

  1. Kfz-Reparatur und -Wartung
  2. Versicherungsmakler

Über TMO - The Motoring Organisation

Vom Unternehmen geschrieben

The Motoring Organisation (TMO) has been part of the UK’s motoring story for over 50 years. With a legacy built on introducing extended warranties to the UK in the 1970s and continuing ever since to bring protection, support, and peace of mind to drivers, dealers and partners alike.

Over the decades, we have worked closely with many of the UK’s most trusted names and businesses:

• The AA
• RAC
• Vehicle manufacturers
• National dealer groups
• Major vehicle businesses

These partnerships have helped shape our expertise in warranty product development, claims administration, and dealer operations.

In 2020, we launched “The Motoring Organisation” as an independent brand, rooted in the experience we’ve accrued over decades. From that point, we set out to do things differently — to offer Aftercare that is smart, reliable, and customer-focused.

Our flagship Aftercare product is built to delivery what customers really need. We take the burden off drivers and dealers, helping protect against rising costs, uncertainties, and the unexpected.

We pride ourselves on:

• Great Service
• Transparency
• Integrity

As the UK’s #1 Trading Standards Approved Aftercare provider, our mission is to ensure every interaction is clear, supportive, and puts the customer first.

At TMO, we’re not just keeping pace with change — we aim to lead it. Our vision is to build solutions that deliver real value, trusted cover, and confidence on the road, every time.

Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

472 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(472)

262 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Repair claim

Rachel took my details and information very efficiently.
I gave her a report of what had happened with my motorcycle.
She said this would be passed on for approval of claim from the motorcycle dealer. Within half an hour she returned a call to say approved and will deal with shop directly. Very good service

2. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Vauxhall warranty

I have used TMO on a few occasions and have been happy with the warranty cover they provide.
This recent claim was handled very efficiently by Rachael with a courtesy call from her stating that the full amount of repairs would be covered and that payment would be made direct to the dealer so there's no hassle.
Rachael was very pleasant, professional and easy to chat with. Certainly a bonus having warranty cover that actually works, thank you.

1. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Warranty claim process

This is the first time I’ve had to make a claim under my warranty. The staff I dealt with throughout the processing of my claim were very friendly and helpful . They explained the process , arranged appointment times with the garage and helped get my car back on the road asap .

1. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Maria was lovely to deal with

Maria was lovely to deal with, very chirpy polite, very helpful.
Never had cover for my vehicle before and she made it very easy to get things done, much appreciated thank you.

30. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ford Transit Brakedown

I recently bought a 21-plate Ford Transit Custom and, at the time of purchase, also took out a 12-month extended warranty with The Motoring Organisation (TMO).
After driving the van for less than 400 miles, it broke down on the way home from Wales. Thankfully, I had the extended warranty in place. TMO recovered both me and my family, took us home, and arranged for the vehicle to be returned to the dealership.
The dealership diagnosed the fault as a failed turbo, which also required a DPF clean. TMO covered the cost of a brand-new turbo as well as the labour to fit it, saving me a significant repair bill.
I also want to thank Charlotte and Maria from TMO. They were fantastic to deal with throughout the process, keeping me informed and providing reassurance during what was a very stressful situation.
If you’re buying a second-hand vehicle, I’d definitely recommend taking out an extended warranty with TMO based on my experience.

14. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Claim

Needed to put a claim in for car under the warranty, excellent service .. at the start process to the end process... brilliant customer service team fantastic!!

30. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Responsive and friendly service

Responsive and friendly service. All information collated and a swift decision was made on the case. Fair price. I think this was an excellent service overall and I would recommend this warranty to all!

29. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Had a problem with our van today so…

Had a problem with our van today so took it into local garage . We are covered by TMO aftercare . Spoke with Maria who's customer service skills were amazing . She sorted our complaint from start to finish . I would highly recomend TMO if all staff were like Maria its a A+ from me

29. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This is how warranty should be.

Hello, I have a problem with the air conditioning on my car. Took it to the garage to find the problem. Diagnosed as the condenser fault. Informed garage of my Motoring Organisation Warranty and they contacted them.
I received a call from Luke on behalf of them, went through a couple of questions and told to expect a call with a decision shortly. Twenty minutes later Luke called back and confirmed the part was covered and the replacement cost would be met in full.
I can only say after some horror stories I've heard regarding warranties what a great, efficient and no quibble service I got from Luke and The Motoring Organisation. I would fully recommend them and feel confident if I should need them during my warranty period they will come up trumps.

29. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good start to finish

Very good start to finish. Delt with a guy called Luke when I was a little bit stressed but he handled it brilliantly called me back to confirm my claim had been authorised after saying he would.
Hope I don’t need to use again, but if you do rest assured you will be looked after

Thanks again

25. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Talking to Marie at TMO she explained…


Talking to Marie at TMO she explained what parts had to be repaired and how much it would cost and how much of it would be covered by the warrenty. She was a pleasure to talk to very pleasant and professional. Thank you

25. Juni 2026
Bewertung ohne vorherige Einladung

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