My claim was paid in full and TMO were easy to deal with from start to finish, especially Charlotte and Siobhan, couldn’t have asked for two nicer people to deal with. Well done to you both, a real cr... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I dealt with Luke who was extremely professional and explained the process fully. He was both polite and empathetic throughout the calls and was a pleasure to deal with.
I have used TMO on a few occasions and have been happy with the warranty cover they provide. This recent claim was handled very efficiently by Rachael with a courtesy call from her stating that the... Mehr ansehen
Rachel took my details and information very efficiently. I gave her a report of what had happened with my motorcycle. She said this would be passed on for approval of claim from the motorcycle deale... Mehr ansehen
Unternehmensdetails
Über TMO - The Motoring Organisation
Vom Unternehmen geschrieben
Over the decades, we have worked closely with many of the UK’s most trusted names and businesses:
• The AA
• RAC
• Vehicle manufacturers
• National dealer groups
• Major vehicle businesses
These partnerships have helped shape our expertise in warranty product development, claims administration, and dealer operations.
In 2020, we launched “The Motoring Organisation” as an independent brand, rooted in the experience we’ve accrued over decades. From that point, we set out to do things differently — to offer Aftercare that is smart, reliable, and customer-focused.
Our flagship Aftercare product is built to delivery what customers really need. We take the burden off drivers and dealers, helping protect against rising costs, uncertainties, and the unexpected.
We pride ourselves on:
• Great Service
• Transparency
• Integrity
As the UK’s #1 Trading Standards Approved Aftercare provider, our mission is to ensure every interaction is clear, supportive, and puts the customer first.
At TMO, we’re not just keeping pace with change — we aim to lead it. Our vision is to build solutions that deliver real value, trusted cover, and confidence on the road, every time.
Kontaktinformationen
Benchmark House, 8 Smithywood Drive, Ecclesfield, S35 1QN, Sheffield, Vereinigtes Königreich
- 03300 552 080
- CustomerServices@tmo.co.uk
- tmo.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Auto sleeper Kemerton repair
Rachael called today to confirm everything was good and we are able to proceed with the repairs. Rachael was polite and friendly.
Excellent experience and would highly…
Excellent experience and would highly recommend, Maria was super fast at resolving my problem and would definitely use again 😀
My claim was paid in full and TMO were…
My claim was paid in full and TMO were easy to deal with from start to finish, especially Charlotte and Siobhan, couldn’t have asked for two nicer people to deal with. Well done to you both, a real credit to the company
After sending pictures of the parts…
After sending pictures of the parts that was removed from my car. The claim was sorted.
Luke is a ⭐
I dealt with Luke who was extremely professional and explained the process fully. He was both polite and empathetic throughout the calls and was a pleasure to deal with.
Rachel called me to update me
Rachel called me to update me, and explained what had been agreed, and what would happen next.
Internal Light Warranty Claim
Put a claim in today for a internal light fault. Got through to MARIA who dealt it extremely quickly and got me a positive outcome within the hour. Thank you.
Quick and easy service with excellent customer service
Quick and easy service, friendly staff member Maria. Explained everything in a clear manner
Friendly
Friendly, efficient, professional staff member
Becca was absolutely brilliant in…
Becca was absolutely brilliant in getting to the bottom of my problem and solving it
Not worth the paper it’s written on
Not worth the paper it’s written on. The manager alone was rude called me desperate and mentioned he wouldn’t receive any disciplinary talking to customers the way he does. They just follow any issues you have with your car to wear and tear. Not worth it. I’ll be taking it further
Excellent service!!!!
We can never predict what happens to our cars the next day.When I bought my car they advised me to buy warranty.To be honest at that time I did not want to part with money but after hearing how important it was I did.A few days ago unexpectedly my car had a break down.The service I got from TMO was exceptional.From start to finish I was updated through out.Thank you so much.I will renew my warranty and will recommend you any day!!!
Rachel was very patient and efficient
Rachel was very patient and efficient. Called me back as I requested.
great experience
great experience, very fast, very friendly staff
Great service
Great service, spoke to Maria who arranged everything to get car fixed
No excuses just sorted
Terrible
Van bought, told full history belts ect . Nothing had been done no new belt 20,000 over . Oil leaking everywhere. They said they booked in then nothing. Who warrants a vehicle without basic checks. Will just auction the vehicle and push through court proceedings. The warranty company makes promises but delivers nothing. Me personally won’t be taking out cover i doubt anything would be covered with the lack of zero history

Antwort von TMO - The Motoring Organisation
Please dont take out after care with…
Please dont take out after care with this company . Rogues . Happy to take your 400 pound for the year and hassle you to renew but when you put in a claim they wont cover and blame it on wear and tear. COWBOYS
I am so pleased with the quick response…
I am so pleased with the quick response and the lovely lady on the phone that dealt with my claim all sorted in one day amazing thank you very much Maria you have made my day.
Maria was very helpful and expained…
Maria was very helpful and expained everything that needed to done. She also rang me back to confirm that the repairs to the vehicle was approved and the work would be carried out.
Give full instructions of what you need first time
Hi.
I feel Rachel was very nice and able to sort out the claim but it did take quite a long time to get to this stage. ( not Rachel’s fault) I was told the first time to take it to the garage and get a quote, which I did. Then after a few weeks I contacted yourselves to be told you hadn’t been able to contact the garage about the claim but they did do it while I was on the phone.
Then I had to take the car back to the garage to get it looked at again because they didn’t take any photos of the problem, if someone had told me that the first time that would have been better because it did waste the garages and my time having to take the car in twice.
Other than that I was very happy
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