Thirdlove Bewertungen 

157
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

You'd think ordering a 34 band size, it would be 34 inches. Nope. Their 34B bras are apparently MAX 25 inches. I'm not interested in playing a guessing game of what size of theirs is ACTUALLY a 34B, s... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had an issue with a bra I’d had for a few months. I messaged about getting a replacement and Maze reached out to help. She went beyond just helping with that and asked about the fit, wanting to make... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thirdlove went ABOVE and BEYOND!! I asked for a credit due to a mishap which was caused 100% and completely by ME! But the customer service rep, Kat, actually listened to my entire story and provide... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

their customer service is excellent, although i dislike chats. The main issue i have is i doubt if the bras fit right, as i am returning one and don't have high expectations for the replacement. don... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Einkaufen & Mode

Vom Unternehmen geschrieben

The best bra is one you never think about. Find your perfect fit today.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

157 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

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3,9

Alle Bewertungen

(157)

31 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Most comfortable bra for moms on the go!

I absolutely love these bras. Especially the 24/7 Classic Wireless Bra. As a mom of boys, comfort is everything for me. I don’t mind wearing this all day and I’m not looking to rip it off at the end of the day like other brands. These bras deliver comfort without making me look or feel old. The underwear are also very comfortable. My last purchase was a Cuddle Fleece Lounge Duster and I am obsessed with it!

1. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi there!
Thanks for sharing your feedback with us! We're thrilled that you're loving the comfort of our products. It's always great to hear when a product surpasses expectations, and we're especially happy you're satisfied with the fit and quality. We hope you continue to enjoy ThirdLove products!

Bewertet mit 5 von 5 Sternen

Easiest online shopping I’ve EVER done outside of Amazon!!!

I absolutely loved the fit and look of the bras I ordered but my rib cage cannot handle the underwire. Customer service was quick and easy to get the underwires returned and a new wireless set ordered! I am so thrilled! It is impossible for me to find my size outside of specialty shops and I hate going to stores; being able to buy a bra that fits and feels good from the comfort of my own home PLUS being able to easily handle returns and exchanges — ThirdLove has a new loyal customer. I can’t recommend them passionately enough; you would have to understand how much I hate shopping brick & mortar AND how much trouble I’ve had in 45 years of life with finding a good, comfortable, flattering bra!! If you’re on the fence, I hope my review will give you that soft, gentle nudge that you need to hop down and order yourself some bosom luxury. ;)

4. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Thank you for sharing your experience! We're so happy to hear that you loved the fit and look of our bras, and that our customer service made the return and exchange process quick and easy for you. We're especially thrilled that you've found a comfortable, flattering bra that fits, and that you're now a loyal ThirdLove customer. We appreciate your passionate recommendation!

Bewertet mit 5 von 5 Sternen

Second skin unlined is amazing

I usually prefer a little more coverage but I tried the second skin unlined on a whim and I love how comfortable and supportive the bra is

3. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hello there! Thank you so much for sharing your experience! It's wonderful to hear that you've found our Second Skin Unlined Bra comfortable. It's great when a product exceeds expectations, especially in terms of both fit and quality. Here's to many more comfortable days ahead with ThirdLove!

Bewertet mit 5 von 5 Sternen

I thought the site was easy to navigate…

I thought the site was easy to navigate and I found exactly what I was looking for. I love the products I received. They're great quality and are very comfortable.

24. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi Hilary! I'm glad to hear you're not only loving your products, but that your experience in finding them was smooth. Have a wonderful day!

Bewertet mit 1 von 5 Sternen

Worst bra fitting

Visited the Chicago store on Southport. I think easily the worst bra fitting I've ever had. It's very unfortunate. I purchased two bras there. In the store they seemed to fit well. However, now that I'm actually wearing them, one of them is awful. It rides up the back (legit inches higher than it should) and the cup size is VERY wrong.

4. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi Monica! We're sorry to hear you're having trouble with the fit of your new bras and we'd love to help. Please reach out to us via text at 1-415-692-0089 or on our website via chat, everyday, 8 am-7 pm PST. You can also email us at hello@thirdlove.com. We look forward to hearing from you soon!

Bewertet mit 5 von 5 Sternen

Comfy Bras & Great Customer Service

I've shopped with ThirdLove many times before and am a huge fan of their growing assortment of wireless bras. The ComfortStretch Smoothing Wireless bra is my favorite - it somehow smooths yet doesn't feel restrictive at all. So comfy. In the past, I did have some instances where their shipping took longer than expected. But I think they must have changed their shipping process as it's so much faster now! My past several orders have come super fast, and their customer service is always top notch in helping me to find a new size, if I need one, or helping me exchange and return easily,

21. Februar 2025
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Antwort von Thirdlove

Hi there, thanks for the awesome review! We're so glad to hear you love our products! Here's to many more comfortable and stylish days ahead with ThirdLove!

Bewertet mit 5 von 5 Sternen

My go-to everyday bra

ThirdLove is my go-to for everyday bras. The quality is amazing—I love how soft the band and straps are, which is something you don’t often find with other brands. The fit is super comfortable, and they have so many great styles to choose from. Their 1/2 cup sizing makes such a difference, and I always know I’ll get the perfect fit. Plus, their customer service is always helpful and makes shopping so easy.

17. Februar 2025
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Antwort von Thirdlove

Hi there, thanks for the awesome review! We're so glad to hear you love our products! Here's to many more comfortable and stylish days ahead with ThirdLove!

Bewertet mit 5 von 5 Sternen

Very comfortable bras that last

Very comfortable bras that last. I just bought the new smoothing t-shirt bra and it has become one of my favorites. If you are looking for a good quality bra I would recommend Thirdlove.

14. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hello there! Thank you so much for sharing your experience! It's wonderful to hear that you've found our new ComfortStretch Back Smoothing T-Shirt Bra comfortable. It's great when a product exceeds expectations, especially in terms of both fit and quality. We're thrilled that you've found such success with our bras. Here's to many more comfortable and stylish days ahead with ThirdLove!

Bewertet mit 2 von 5 Sternen

Be wary of ordering on line and, if you do, photograph your order.

Invoices and records are poor. I ordered 3 bras. It took a month to get them. Two are “Ok” since they are strictly for “at home” wearing. The 3rd, which was the most expensive, but on sale, was way off in size…40G and I wear a C! I wanted to exchange but there are none available in my size. I will be losing money, but I will know never to order from them again.

12. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

HI Nancy! We're sorry to hear that you received the incorrect size for your order. We'd be happy to look into what options we can offer you. Please reach out to us via text at 1-415-692-0089 or on our website via chat, everyday, 8 am-7 pm PST. You can also connect with us via email at hello@thirdlove.com. We look forward to hearing from you soon!

Bewertet mit 1 von 5 Sternen

You customer service is awful, but your bras are beautiful

I ordered a bra but it did not fit, I sent it back and the total I was supposed to get back was 40.00 and they only gave me 15.00 dollars I have contacted them several times and still no response

9. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi Donna, thank you for reaching out to us about your experience. We're sorry to hear that you have not received a response regarding your refund concerns. We have passed along your feedback regarding your experience, but would love to assist you more and review this further for you. You can reach out to one of our Fit Stylists via text at 1-415-692-0089 or on our website via chat, everyday, 8 am-7 pm PST. You can also email us at hello@thirdlove.com

Bewertet mit 3 von 5 Sternen

Beware of long returns

I purchased my first Third Love bra at a special price. It felt perfect but I was looking for a wireless bra. So I promptly returned it and asked for store credit. According to their records and tracking, the bra was received within a week and I received my store credit immediately after.

I ordered another bra, wireless this time, but it did not fit well. I returned it promptly, within a week of receiving it, and received a tracking email. I requested a refund to my credit card. The email said my package was received and sent out on July 31. The "estimated delivery date" has changed a few times. The latest "estimated delivery date" says August 25. I got a text saying they received my return on August 21. It is almost a month and I still have no indication of a refund to my credit card.

I am still waiting to hear from them regarding an email I sent asking about the status of my refund.

31. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi Kim, thank you for sharing your experience with us. We're sorry to hear about the delay in your return and refund as this is never an experience we want for our customers. We have passed along your feedback, but would love to assist you more and review this further for you. You can reach out to us via text at 1-415-692-0089 or on our website via chat, everyday, 8 am-7 pm PST. You can also email us at hello@thirdlove.com.

Bewertet mit 1 von 5 Sternen

Shipping is despicable

Shipping is despicable!
Put an order in for a 24/7 classic perfect coverage bra on July 1st. It's now the 9th and DHL commerce which by-the-way is the cheapest delivery there is, first never updates their site saying it's "en route". Check USPS and it's now ONLY in Kentucky. I'm in California. So much for 4-7 business days. I paid $5.99 for shipping which is despicable onto itself. I've ordered from other companies never paid shipping. What a horrible way to do business. I'm guessing at this point in time if I'm lucky I might get my bra in another week? So much for your shipping policy. Will NEVER order from this company again unless it gets it's act together and changes how they ship.

1. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi there, thank you for sharing your experience with us. We're sorry to hear about the delays and issues you’ve experienced with your recent order. While carriers can experience shipping delays or issues on there end, we understand how frustrating it is to see your package stuck in transit and to feel that the shipping service hasn’t met your expectations. Our goal is to provide a smooth and timely delivery experience, and we apologize that we missed the mark in this instance. We have passed along your feedback, but would love to assist you more and review this further for you. You can reach out to us via text at 1-415-692-0089 or on our website via chat, everyday, 8 am-7 pm PST. You can also email us at hello@thirdlove.com.

Bewertet mit 3 von 5 Sternen

Disappointing

First of all, these are hefty bras or, at least, the Classic Uplift style is. I figured that that was okay as I have droopy boobs. I ordered a 34 C, which I've worn since middle school, and a 34 C1/2, as one breast is larger than the other and has always spilled out a bit. Both sizes had straps that hooked on the tightest hook which meant that, as the bra stretched, it would become too large. I was going to exchange them for a 32 but the return process was so arduous that I decided to just send them back. I question the justification for taking so long to reimburse for returns (that all bras have to be inspected to insure that they haven't been worn) as one arrived at my house without tags suggesting that it had, indeed, been worn, at least for long enough for the tag to be uncomfortable and for the shoulder straps to have indentations where they had been adjusted, then readjusted. All in all, a disappointing experience.

22. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi there, thank you for sharing your experience with us. We apologize for the disappointment that occurred with your bras and the inconvenience that you encountered with trying to do an exchange. We strive to create a seamless experience for our customers and we're sincerely sorry that we fell short of that for you. We take your concerns regarding receiving a worn product seriously as well as the feedback that you provided regarding the return/refund process. We have passed this along further to get more looked into and ensure that our processes/policies are best aligned to serve our customers. If you are still open to getting into your perfect fit, we would love to assist you in the future when you are ready to do so! You can reach us via text at 1-415-692-0089 or on our website via chat, everyday, 8 am-7 pm PST. You can also email us at hello@thirdlove.com.

Bewertet mit 2 von 5 Sternen

Same Manufacturer as other companies?

I purchased two of the Uplift Plunge bras in different colors after hearing and seeing ads from ThirdLove for years. I've never had good luck with bras fitting well because I am small-busted. I recently had a terrible experience with another company that advertises their brand specifically for smaller busted gals (you know the one). The quality of those bras was so awful, they only lasted me a couple of months. I don't handwash my bras (I don't know of anyone who does) but I do wash in garment bags, on delicate, cold water, and lay flat to dry. I also don't wash them unless they truly are dirty plus I rotate bras often to make them last. I have done this for years with all my bras without any issues. But these bras from another company pilled after one wash, the bands, and straps stretched out and the cups warped entirely so they couldn't be worn anymore. After that experience, I was excited to try ThirdLove with all the great reviews! When I received my order and opened the box, to my horror I discovered they were the SAME bras as the last company I ordered from. The only difference was the small metal ThirdLove emblem in the center and the padding insert for push up. This is not an exaggeration. They look the same, feel the same, and are made from the same materials. I couldn't believe it. I'm not sure if these companies are getting their products from the same manufacturer, but it looks that way.
They also provided zero push-up, not even in the slightest. I tried without the padding and with and you could not tell a difference. I've been wearing t-shirt push-up bras all my life and was surprised these didn't deliver in that area. I'm giving two stars because they did fit well after taking the recommendation from their quiz and because returns were so easy. I was truly disappointed, and at $70 a bra, I didn't want to risk the poor quality and the bra not lasting, so I sent them back.

10. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hello Betina, thanks for reaching out to us to share your feedback and concerns. We have followed up with you via email to chat a bit more about the feedback that you have provided and look forward to speaking with you further.

Bewertet mit 5 von 5 Sternen

Best Supportive Wireless Bra Ever

I have been a Third Love customer for years. Wearing their wired bras for full support and have been thrilled with the fit and quality. I just recently bought 3 of their wireless bras and they are so comfortable and supportive! I truly couldn’t believe that a wireless bra could be supportive for large breasts. And they are so pretty too!! Happy to say I was wrong!!

26. Mai 2024
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Antwort von Thirdlove

Hello there! Thank you so much for sharing your experience! It's wonderful to hear that you've been a loyal Third Love customer and have found both their wired and wireless bras to be supportive and comfortable. It's great when a product exceeds expectations, especially in terms of both fit and aesthetics. We're thrilled that you've found such success with our bras. Here's to many more comfortable and stylish days ahead with Third Love!

Bewertet mit 4 von 5 Sternen

Uplift Plunge and Form 360 Fit

I have purchased several bras from Third Love, all of them the 24/7 Classic Uplift Plunge Bra and the All Day Lace Uplift Plunge Bra. These work well with my wide set girls. I really like this cut. So I decided to buy the Form 360 Fit Wireless Bra. Well..... Under clothing I have a uniboob. The girls end up facing down, defeating the purpose, because the adjustable straps do not stay in place and loosen up to their maximum length. FYI

23. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hello RAK! We're sorry to hear the fit in your 24/7 Classic Uplift Plunge Bra and the All Day Lace Uplift Plunge Bra aren't your perfect ThirdLove fit. We'd love to help ensure you have a better fit. You can reach us via text at 1-415-692-0089 or on our website via chat, everyday, 8 am-7 pm PST. You can also email us at hello@thirdlove.com.

Bewertet mit 1 von 5 Sternen

Long long long wait times for…

Long long long wait times for merchandise to arrive. A constant issue.
Very poor communication coupled with very poor customer service.
A real shame… as their merchandise is wonderful. This though may be enough to send me to a competitor

26. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hello Laurie, thanks for reaching out to us. We're sorry to hear about your frustration regarding the delivery of your order. Looking into this, we can see that you were assisted by one of our Fit Stylists with the status of your order and that it is still within the 4-7 business day time frame that was selected for Standard Shipping. For reference, your order was placed on 4/26 and shipped out the next business day of 4/29 as orders do not ship out on weekends. From there, your package has remained in transit to you. The 7th business day would be 5/7 and is estimated to be delivered in that time frame. You are able to view the tracking details here: https://webtrack.dhlglobalmail.com/orders/33812404296834165/details/92612903261013111115688977. We definitely hear your feedback though and are committed to creating the best experience for our customers. Your feedback will be passed along to our Warehouse and Fulfillment Teams.

Bewertet mit 1 von 5 Sternen

I bought a bra and one of the straps…

I bought a bra and one of the straps started coming apart. Reached out to customer service several times and they were the worst. A bra shouldn’t be coming apart after a few months. Will never buy anything from the company again and will not refer them. Very disappointed ☹️

18. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi there, thank you for reaching out with this feedback. We want to apologize for your experience as we never want our customers to feel unheard or that their issues are going unresolved. We would like to look more into this for you and see what resolutions we can provide, please feel free to email us at hello@thirdlove.com or chat with us via our website as we were unable to locate your order or conversations with the information available here.

Bewertet mit 1 von 5 Sternen

READ REVIEWS BEFORE YOU ORDER

I really wish I read these reviews before I purchased from third love.

There is no communication in shipping, the link takes me to a page saying the post office never received it.

One of the other reviews said they received 3 bras for someone else- that was probably me.

I’m beyond annoyed. When mistakes happen the company should apologize and work their ass off to fix the issue… they just asked for my address to resend the product? Where is my initial product? Shouldn’t they be concerned on their end how this big of mistakes are happening?

It should be overnighted, met with an apology- or some sort of gift OTHER than “$15 off your next order”. I will never shop here again and I will be sure to tell all my girlfriends the same. I’ll stick to my Natori, Nordstrom bra - the one I ordered 3 days ago and received shipping info.. it should be here tomorrow. What a waste of time and money.

16. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi Ray, we appreciate this feedback you provided and we're sorry to hear that this has happened to your order. We would love to take a closer look into this matter with you. Please send us a message at hello@thirdlove.com so we can get to the bottom of this.

Bewertet mit 1 von 5 Sternen

I received the wrong order

I received the wrong order, for three bras; it was someone else's order with someone else's invoice. ThirdLove told me it would take a while to correct. I contacted them again and was told something entirely different. My order did not arrive. So I filed a dispute.
I then received a curt reply from them saying it would take two months to address. I finally received my original order a couple of days ago and the "returns" say my items are ineligible for return! I now have the three (late arrival) bras I ordered which don't fit, and 3 bras that belong to someone else. And no way to return any of it!

21. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hello Stella! Thank you for sharing your experience with us and we're sorry to hear it was anything less than stellar. It looks like one of our Fit Stylists is reaching out to you about this and you should be seeing that email come through sometime today.

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