Thirdlove Bewertungen 

157
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

You'd think ordering a 34 band size, it would be 34 inches. Nope. Their 34B bras are apparently MAX 25 inches. I'm not interested in playing a guessing game of what size of theirs is ACTUALLY a 34B, s... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had an issue with a bra I’d had for a few months. I messaged about getting a replacement and Maze reached out to help. She went beyond just helping with that and asked about the fit, wanting to make... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thirdlove went ABOVE and BEYOND!! I asked for a credit due to a mishap which was caused 100% and completely by ME! But the customer service rep, Kat, actually listened to my entire story and provide... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

their customer service is excellent, although i dislike chats. The main issue i have is i doubt if the bras fit right, as i am returning one and don't have high expectations for the replacement. don... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Einkaufen & Mode

Vom Unternehmen geschrieben

The best bra is one you never think about. Find your perfect fit today.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

157 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(157)

31 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Best bras and great service

I’m bought bras from Third Love for a long time and they’re the best I’ve ever used. Recently a third party app changed my default address to my sister’s residence and she received my bras. She’s 84 and in a retirement facility with no car. She had no idea what happened to the package. So Kat at Third Love arranged for a replacement which was SO sweet and helpful!

18. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Thank you for such a wonderful review, Mary! We are so happy that Kat was able to quickly get you a replacement. Thank you for continuing to be a part of Thirdlove!

Bewertet mit 5 von 5 Sternen

Very helpful

Getting to chat with Emma made me feel confident about the size to choose and informed me about which bra would work well for me.

11. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Thank you for the wonderful review, Tisa! We love our CX team and we're so happy that Emma was able to help you feel confident moving forward with a size and style recommendation!

Bewertet mit 1 von 5 Sternen

Bait and Switch

I always buy Third Love T shirt bras so when I got an email today about the sale i was thrilled as regular price is high. But when i went to order, wow Quite the Bait and Switch. Six colors were on sale and, yup, all six were out of stock. The full price ones were available, of course.

5. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi Fran, thank you for your interest in our recent sale! We're sorry to hear that the shades that were on sale sold out - our 24/7 Classic T-Shirt Bra is very popular, especially when a sale runs! That being said, we're more than happy to find a solution for you. Please email our customer service team at hello@thirdlove.com and ask for the Reviews Team, and we'll be able to take care of you there!

Bewertet mit 5 von 5 Sternen

Great concept & products

They have a really great product and offer excellent customer service when there are any isssues. I have been purchasing their bras since they started. Great concept.

16. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Thanks for the review, Betty! We're glad we've exceeded your expectations with our products and our team. Let us know if you need anything - we're here to help!

Bewertet mit 5 von 5 Sternen

I love third love bra's they are just Amazing....

I love third love bra's they are just so nice, and the customer service is above and beyond, if you have an issue with anything you have ordered they will do everything to help resolve any issue that you may have!

13. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi Wendi! Thank you for your wonderful review! It's our goal to do everything we can to help resolve any issues, and we're delighted that we've succeeded in your case. We truly appreciate your kind words and are here for you if you need new bras (or anything else)!

Bewertet mit 5 von 5 Sternen

I Love third love bras because of the fit and quality

I Love third love bras because they have wonderful products and 1/2 size cups.. My whole life I was a 32 under my bust. But, if I try on 32 C, the cup size is too small. If I try on a 32 D, the cup size is too big. If I try on a 34 C, the under the bust is too big. Third Love is the only bra in 32 C 1/2 that actually fits me.
The customer service is also first rate!

12. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi Robin! Thank you so much for sharing your experience with us! We're absolutely delighted to hear you love ThirdLove bras! We totally understand the struggle of finding the perfect fit when standard sizes just don't quite work and are happy you've found that perfect fit with us. We appreciate your customer service shout out—we agree, they rock! Thanks again for your wonderful feedback—it means the world to us!

Bewertet mit 1 von 5 Sternen

If I could give zero stars

If I could give zero stars, I would. I ordered on May 1 and it is currently May 9 and the item has just now made it to the carrier. I reached out to ThirdLove, but was basically treated as if I had no idea what “business days” were. I tried to cancel my order before it even left the facility, but was told to just ship it back when received. I will never purchase from this vendor again.

9. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi there, we're sorry to hear about your experience and we'd love to look into this further. Please send an email to hello@thirdlove.com requesting to speak to the Reviews Team so that we can get this sorted out. Thank you!

Bewertet mit 5 von 5 Sternen

Personal Fit Fantastic

Using the personal fitting over the phone gave me the answers to all my needs.
I had ordered online, and Gloria helped me to determine which size I really wear now and how to adjust what I already own for a better fit. (Our bodies do change).
Don’t give up, your perfect and comfy bra wardrobe is out there.

4. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi there! Thank you so much for sharing your wonderful feedback! We're thrilled to hear that Gloria was able to provide you with the answers you needed. We absolutely agree that our bodies change, and we're so glad that we can support you through that process. We truly appreciate your recommendation!

Bewertet mit 5 von 5 Sternen

My favorite bra

This is the second time I order from ThirdLove.
First time my bra was a perfect fit and it lasted for 3 or 4 years. It was my favorite, then I gained some weight and I bought a few bras, different brands, for a few years but I could never find one as comfortable as the one from ThirdLove. I just ordered from ThirdLove again, a bigger size which was the wrong size. After I used the size calculator I realized I ordered the wrong size based on what I bought from the store. I texted to the number provided on the website and the associate initiated my exchange process in less that 5 minutes.
I hope the next ones ( I'm ordering two bras) will fit as perfectly as my old one.
I highly recommend their bras.

30. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi Adriana, thank you for the wonderful review! We're thrilled to hear you had a great experience with our team, and are confident you will be in the right size soon! If you have any fit issues with this next order, don't hesitate to reach out to us! To more comfortable days ahead!

Bewertet mit 3 von 5 Sternen

Bras fall apart very quickly. Very disappointed.

These bras are exceptionally comfortable. That is true. They also start falling apart in less than a year of normal use and gentle washing. I am so disappointed. I have three different styles. They start out great but become much less comfortable as they age rapidly. Now there are mulitple problems. The stitching is coming undone. Fabric layers splitting at folds and separating. I have bras I have owned for many, many years that are in better shape than my newest ThirdLove bras. These are too expensive to be replaced so quickly.

24. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi Maria! We're so glad to hear that you find our bras comfortable, but we're sorry to hear about the issues that you are experiencing. We'd love to make this right! Please send us an email at hello@thirdlove.com so that we can look into this further with you. Thank you!

Bewertet mit 3 von 5 Sternen

False promotional advertising

I previously ordered bras from them. I haven't had any issues so when I saw an email that promoted 50% off, I thought great! The terms stated "Buy one or more full priced bra and get 50% off one full priced bra with code XH6SD3. The 50% off offer will apply on the item of least value in cart. Offer valid through 4/21/2025 at 11:59PM PST. Apply discount code at checkout. Taxes, shipping, and other fees are excluded from any discount. Not combinable with other discount codes or in-cart tiered discounts. Offer excludes non ThirdLove-branded merchandise. Offer not valid at ThirdLove retail locations. Limit one redemption per cart and one use per customer. ThirdLove reserves the right to modify or cancel this promotion at any time." When I tried to use it for the bra in my cart it wouldn't work, so I contacted customer service. After DAYS of going back and forth they finally said the code only worked with 2 bras, even though it says one OR more, not buy 2 get one half off. They finally ened the customer service by saying the following:
"Your feedback is valuable to us, and we appreciate the support and suggestions we receive. I'll be happy to pass this feedback to our Marketing Team! However, the promotion was for two bras and to get 50% off one full-priced bra. The 50% off offer will apply to the item of least value in the cart.

I have reviewed this with my Leadership Team and they let me know that we are unable to provide a courtesy to apply this to one bra. While we understand you feel this is a courtesy we should make, it is not a courtesy that we can provide. I'm happy to pass along your feedback to my team as we are always looking to improve our company policies and procedures.

Please feel free to contact us if you have any other questions or concerns, we would be happy to answer them. Thank you for reaching out to ThirdLove!"

The terms never said a word about buying 2 as you see above. I will never purchase from them again as I dont support companies who commit to false advertising.

**update** The review team contacted me and worked to make it right. I appreciate their willingness and understanding to work with me considering the unclear wording of the promotion. I changed their rating from 1 to 3 because they did make it right, but this was after I went through customer service and everything about the wording and was told basically sorry, not our problem. They only cared when the review was posted to BBB. I do wish I could give a separate 5 stars to Olivia the CX Support Team Manager because she was great.

22. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi there, we're sorry to hear about your experience with our recent promotion. We did list in the terms and conditions that this promotion was for one redemption per cart, which is how we categorized purchasing two bras and the code applying to these. We understand that we need clearer language around this type of promotion, and we will be taking this back to our team to implement. We'd love to make this right! Send us an email and mention that you'd like to speak with the Reviews Team and we will get this taken care of for you. Thank you!

Bewertet mit 5 von 5 Sternen

For keeps

Okay, I’m legit in love with ThirdLove! Their bras fit like a dream, are crazy comfy, and actually last -- plus tons of sizes to choose from. You gotta check them out—5 stars, no question!

24. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Thanks for the awesome review, Danah! We love that you love our bras and our size range - we love these too! To many more comfortable days ahead!

Bewertet mit 5 von 5 Sternen

Good quality

Great quality excellent customer service unfortunately I had to return it was to small

10. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi there! We're happy you love the quality of our bras and our amazing customer service team! If you'd like to give us a try again, we'd love to help you find your perfect fit and style with us!

Bewertet mit 5 von 5 Sternen

Best Bra Brand Ever

I have been wearing ThirdLove bras for almost a decade. Their fit is INCREDIBLE (they even have half cup sizes!) and the quality and comfort of their bras is unmatched. I have struggled to find a bra in my large size that was actually cute, and ThirdLove's lined and unlined bras make me feel confident. 100/10 recommend!

8. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hello there! We're so happy to hear that you found ThirdLove and have continued to support us (while we support you!). Finding your perfect fit is our passion and we can't wait for you to see what we have to offer next! Here's to many more comfortable days ahead!

Bewertet mit 5 von 5 Sternen

Amazing bras

The best bras I've ever worn. I took their bra fit quiz and realized I had been wearing the wrong size since I had my kids. It was a game-changer! The bras are also very high quality and last forever even though I wear them as my every day bras.

6. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi there! We're so glad you shared your experience with us! It's awesome to hear you found your perfect size using our bra fit quiz. We're also happy that you love the high quality and durability of our bras for everyday wear. Thank you for your valuable feedback!

Bewertet mit 5 von 5 Sternen

ThirdLove is terrific!

ThirdLove is terrific. The products are high quality and thoughtfully made, and they're truly made to last. Their sizing information is extremely helpful on their site, and their virtual fitting room helped correct my size to find a better fit. Their customer service team is also very helpful in answering fit questions and assisting with returns and exchanges. I would highly recommend this brand!

4. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with ThirdLove. We're also delighted that our sizing information and virtual fitting room were helpful in finding your perfect fit, and that our customer service team provided excellent support. We truly appreciate your recommendation!

Bewertet mit 1 von 5 Sternen

Don’t waste your money, they do not stand behind their products.

I have worn my bras now for 4 months and noticed dark stains under my arms on the sides of the bras. I contacted Third Love and basically they offered me a 20% off coupon on my next purchase. I sent them photos of my bras, described how I wash my undergarments in a mesh bag, gentle cycle and only air dry (never in a dryer). This company does not stand behind their products or they would be replacing my bras. Please do not waste your money and purchase other quality bras elsewhere. A poor, poor company.

12. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi there, we're sorry to hear that you were not satisfied with the experience you had with our customer service team. We've looked over the information you had provided us, and are unable to offer anything additional. We apologize for the inconvenience, and will be here should you wish to try us again in the future!

Bewertet mit 5 von 5 Sternen

Firstly

Firstly, I have always loved Third Love. Their products are amazing. I ordered an item today and realized that my mailing address, an hour after the purchase, was incorrect. 2 addresses were somehow purged together. I would never have received it, ever. The rep put in another order for me with the correct address and didn’t charge me for it. I promised to send one of them back if I get 2. What amazing customer service at Third Love! ❤️

9. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi there, we're so happy to hear you've always loved ThirdLove and our products! We're especially glad that our customer service team was able to quickly resolve the issue with your mailing address error. We appreciate your understanding and your positive feedback on our customer service!

Bewertet mit 5 von 5 Sternen

New Customer

I ordered 2 smoothing wireless bras and the comfort stretch bikini 3 pack underwear and I absolutely love what I purchased. The comfort and quality is great! Shipping was fast and free for my order. Definitely my new shop for bras and underwear. I have been searching for a new comfortable bra and my friend recommended ThirdLove to me. I will be a repeat customer.

13. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

Hi there! Thanks for sharing your feedback with us! We're thrilled to bring you all day comfort in your new products. It's always great to hear when a product surpasses expectations, and we're especially happy you're satisfied with the fit and quality. We appreciate your friend's recommendation and are delighted to welcome you as a repeat customer!

Bewertet mit 5 von 5 Sternen

My New Fav Bra

Best Push Up Ever!

I ordered their uplift plunge bra because I am a small size and saw this was good for small busts. It was a great experience. I went through the fitting room and found out I am a half cup and a smaller band then I thought.. This is life changing. It is so comfortable. The site was easy to use and the product came within 5 days as promised.

20. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Thirdlove

We're absolutely thrilled to hear you had such a wonderful experience! It's fantastic that our fitting room tool helped you discover your perfect size and that you're loving the comfort and fit of the uplift plunge bra. We're so glad it's been life-changing for you. Thank you for sharing your positive feedback!

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