Uzzle Bewertungen 

389
•
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The games I have played with family and friends are fun, simple but challenging and well made. My parents in their 90’s are enjoying them and it keeps them active after having strokes. There was a com... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Am anxious to play with my granddaughter. Thought we had a delivery issue. Follow up from Uzzle was fantastic and thorough and problem solved. I could not be more pleased with customer service

Bewertet mit 4 von 5 Sternen

We love the uzzle game. It is great to be able to play a fun and challenging game that is good for kids and adults as well❣️ We apparently were enrolled in some kind of recurring subscription that w... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The kids did not enjoy the game and only played once. Additionally, the very inexpensive game they added at the end was a "trial," and I was just charged another $32.52 and they will not take the unop... Mehr ansehen

Unternehmensdetails

  1. Spielwaren- und Spielehersteller
  2. auch in
  3. Spielefachgeschäft

Vom Unternehmen geschrieben

It is the most fun, competitive, and challenging game you will ever play. We combined the challenge of puzzles with the competitiveness of board games.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

389 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 87 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(389)

167 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I’m getting an Uzzle game.

Even though I have not received my game that I ordered six months ago, my experience in talking to the company has been rewarding. I ordered a game for my granddaughter at Christmas and she just loved it when we played it. I did not do very well. So I thought I’d order my own game and I’m gonna practice so that I can maybe beat her.

9. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Six year old victory!

Brought the game out when family was here for Mother's Day. Our 6 year old granddaughter won the first game, beating her big sister and the adults playing. Her grin alone was worth the cost of the game.
Thank you.

24. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great game for two people and…

Great game for two people and especially with you're grandchildren. Worth buying the game I find it challenging when playing against others. 👍👍👍👍👍Great game to play after dinner.

5. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Bernadette

Bernadette, Was the Best customer service I ever Had.She replied to all messages we sent to resolve the Uzzle shipment.Its great to have a Company stand by their product and have people that care.

3. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

So Poor on Customer Support & crappy website

This company seems to be a sham. It defaults you into a subscription when trying to purchase a game for Christmas. On the Uzzle website, there are directions for unsubscribing, but one cannot find a log in screen to your account - therefore you cannot unsubscribed. I have sent OVER 10 Customer Request to the Use contact, and have not received ANY replies - other than my message was received and someone will contact me in a day or two. The games are okay, but the company treats their customers like people at the Hotel California, you can get in any time you want, but you can NEVER leave.

11. Januar 2026
Bewertung ohne vorherige Einladung
Uzzle-Logo

Antwort von Uzzle

Hi Brian,

Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating this situation has been for you.

After receiving your inquiry, we immediately canceled the subscription that you signed up for, so there are no active subscription charges associated with your name. We have also been reaching out to you regarding your request and have provided a proposed resolution. However, we have not yet received a response from you.

We genuinely want to help resolve this matter and ensure you have a positive outcome. At your earliest convenience, please reply to our previous messages so we can proceed with the request and finalize the solution we've offered.

We appreciate your patience and look forward to hearing from you soon.

Best regards,
The Uzzle Team

Bewertet mit 5 von 5 Sternen

From beginning to end the customer…

From beginning to end the customer service was great, very attentive and followed up to make sure we received our package. The game is amazing and our big family with young teenagers and small children love to play, it a great way to enjoy family time .

20. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Uzzle is fun in a box

Uzzle is fun in a box. We are enjoying every box that has come. Staff was supportive and prompt with my issues!!

12. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We absolutely love every game we have…

We absolutely love every game we have received. We have a family game night that our 4-year-old grands and our children in their 30s can all enjoy. It is great for cognitive thinking.. Thank you, Uzzle, for our nights of entertainment

30. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely horrible experience

Absolutely horrible experience! They surreptitiously hook you into an ongoing subscription. When you ultimately realize what is going on and request to return the unopened games and get a refund, they offer you a 50% discount on the games rather than return your money. I did not order, nor did I want, the additional games. After multiple attempts to resolve with the company, I requested that my credit card company remove the charge.

7. Februar 2026
Bewertung ohne vorherige Einladung
Uzzle-Logo

Antwort von Uzzle

HI Jennings,

We're truly sorry to hear about your experience and understand how frustrating this must have been.

We genuinely want to look into your concerns and help resolve them. However, we weren't able to locate an order under the name used for this review. We also reached out previously to request a few more details so we could investigate, but unfortunately, we didn't receive a response.

Please reply with your order number or the email address used when placing the order. We'll personally review your account, investigate what happened, and work with you to find a resolution.

We appreciate the opportunity to make this right and hope to hear from you soon.

Best,
The Uzzle Team

Bewertet mit 1 von 5 Sternen

I ordered uzzle and I’m in Canada and I…

I ordered uzzle and I’m in Canada and I still haven’t got it. It’s going on three months now. I notified them once they said it was coming but after two months it’s still not here

12. Januar 2026
Bewertung ohne vorherige Einladung
Uzzle-Logo

Antwort von Uzzle

Hi Esther,

We sincerely apologize for the continued delay and any inconvenience this has caused. Due to an unexpected issue with our shipment, we are still awaiting the complete inventory needed to fulfill pending orders, and we now expect this to be resolved by the end of the month.

We truly appreciate your patience and understanding throughout this process. We also recognize that, based on your previous emails, you preferred to keep your order open and were willing to wait.

However, to avoid causing you any further inconvenience or uncertainty, we have taken the step of canceling your order, and a full refund has already been issued.

Your satisfaction is very important to us. Once the game becomes available again, we would be more than happy to assist you in placing a new order and ensuring a smoother experience. If there’s anything else we can do for you in the meantime, please don’t hesitate to let us know.

Thank you again for your patience and understanding.

Best regards,
The Uzzle Team

Bewertet mit 5 von 5 Sternen

Fun for all ages

We received Uzzle as a gift and have really been enjoying the game as a family. It's fun for all ages! Games are quick and it's super easy to set up, which makes it a perfect activity. One of the game pieces we received was missing a sticker. It's rare these days to have a positive customer service interaction, but I wanted to say thank you to the Uzzle team for quickly responding. I was expecting to just get a replacement game piece, but they actually sent us a whole new game, which will allow more players to play. Can't wait!

18. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The quick response to our problem was…

The quick response to our problem was fixed immediately. The were very understanding even though it was our fault. The games they provided are excellant for the kids to play with and learn. Thanks again Uzzle.
Rick & Barb F.

23. Februar 2026
Bewertung ohne vorherige Einladung

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