Had the most amazing experience with this company. Ordered a set size mattress and the wrong one arrived, got in touch with customer care and they were so quick and efficient with making sure I had th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We ordered a custom size mattress in the premium nursery grade foam. We have an old cot from 1997 which isn’t a standard size, and the mattress we ordered is perfect in every way- measurements, quali... Mehr ansehen
Absolutely perfect. I was struggling to find a replacement mattress for my existing Maxi Cosi Iora - even the manufacturers website doesn’t stock them! - and couldn’t find any other mattress that... Mehr ansehen
It’s been more than 10 business days since i submitted the order, and it hasn’t been fulfilled yet. The company claims it has faced delays over the year end period and that they are treating the orde... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Makers of premium quality, cot mattresses & 100% organic baby sleep essentials. Our sumptuous & well-supported mattresses have been expertly designed to ensure that your "Tiny Sleepers, Make Big Dreamers!" Made in England.
Kontaktinformationen
Vereinigtes Königreich
- thetinybedcompany.com
4,5
Hervorragend
171 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von The Tiny Bed Company
Thank you so much for your feedback - we’re delighted to hear you’re happy with the comfort and quality of the mattress!
I’m glad I came across this company
I’m glad I came across this company. It save me lots of money. Great quality matters, quick delivery. My baby is sleeping so comfortable on it.
18. Juni 2025
Antwort von The Tiny Bed Company
Hello! Thank you so much for taking the time to share your experience. We’re so pleased you found us and that your little one is sleeping comfortably! Thank you again for your lovely feedback.
Perfect Products
I’ve purchased a next-to-me cot mattress and a Moses basket mattress, both were perfect. The team asked for additional info on the Moses basket item and to ensure its accuracy. I’ve also ordered fitted sheets from them which are perfect and feel lovely and soft. Highly recommend!
15. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von The Tiny Bed Company
Hi there, Thank you so much for your kind words! We’re delighted both mattresses were a perfect fit and that you’re loving the softness of our sheets. Your recommendation means a lot to us!
Excellent quality mattress
A beautifully well made mattress for our cot exactly what we wanted . The mattress is covered in a quilted cover which looks great and feels comfy .
19. März 2025
Antwort von The Tiny Bed Company
Thank you for your lovely feedback! We’re so pleased the mattress is exactly what you wanted and that you love the quilted mattress cover. Wishing your little one many comfy nights ahead!
Highly Recommended!
Highly Recommended!
We placed an order for a custom mattress just before Christmas and received it around 10th January . Jessica was fantastic, she reached out to us for pictures since we weren’t sure about the mattress corners for our custom bed. She kept us updated throughout the process even on the weekends, which was really reassuring that everything is going well in the workshop.
The quality of the mattress is excellent! Before the delivery, we received an email with the tracking number, allowing us to track it easily. We were initially nervous about the fit, height, or potential damage during transport, but everything went perfectly.
Thank you!
25. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von The Tiny Bed Company
Thank you so much for your kind words! We're delighted your custom mattress fits perfectly and that the process felt smooth and reassuring from start to finish.
Antwort von The Tiny Bed Company
Thank you so much for reviewing your moses basket fitted sheets. We really appreciate it and we are pleased to here you felt your shopping experience was easy and the product you received was as described. Thanks again!
Terrible customer service
We were sent the wrong mattress but opened the plastic sheath which has no warning on it that if it’s open you can’t send it back and needless to say they wouldn’t accept it back. Their customer service is terrible and they haven’t taken ownership of how bad they are. Will never use again.
20. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von The Tiny Bed Company
Hi Rebecca,
We understand that you thought you ordered a different mattress, however, we can confirm that you ordered the Tiny Dreamer™ - Premium Foam Mattress To Fit Chicco Next2Me Crib (83 x 50cm), and this is exactly what was promptly dispatched to you, as per your order confirmation and dispatch emails.
Additionally, the packaging clearly states that opened items may not be eligible for return, as confirmed by the photo you provided. Our returns policy is in place to ensure that all baby mattresses remain brand new, unopened, and uncompromised for safety reasons.
While we are unable to accept the return in this case, we’d be happy to assist if you wish to order the Tiny Dreamer Natural version. Please don’t hesitate to reach out, and we’ll be happy to help.
Best regards,
Jessica
Single size mattress
Ordered a single size mattress for our baby’s floor bed. Arrived within the expected time frame and is wonderfully made and supports our weight too for when we need to get in and comfort. Would recommend to anyone!
1. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von The Tiny Bed Company
Hi there,
Thank you so much for your lovely feedback! We're so happy to hear that the mattress is working well for your baby’s floor bed and providing great support for both you and your little one. We truly appreciate your recommendation!
If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing The Tiny Bed Company!
Best regards,
Amy B
Very Happy Customer
I have an antique cot which is an old family heirloom. For obvious reasons I was unable to get a mattress and bedding to fit the little cot off the shelf, after searching the internet I came a cross the tiny bed company. Their service was second to none, the mattress and bedding have been cut exactly to fit with notches on the corners to the precise measurements. I can not praises this company enough. Well done and keep up the good work. Helen M
18. Januar 2025
Antwort von The Tiny Bed Company
Hi Helen,
Thank you so much for your kind words! We're absolutely delighted that the mattress and bedding fit perfectly with your family heirloom cot. It's wonderful to hear that our service met your expectations, and we truly appreciate your thoughtful feedback.
Thank you again for choosing The Tiny Bed Company – it means a lot to us.
Best regards, Jessica
Fabulously made mattresses with quality…
Fabulously made mattresses with quality materials. Thanks for the wonderful product!
27. Dezember 2024
Excellent and timely delivery of cot mattress.
I ordered my made-to-measure cot mattress on 7th December, just after the deadline of 5th December (for pre-Christmas delivery). I was very pleased indeed when the mattress arrived a few days before Christmas, just in time for our daughter's arrival with her young child. Thank you so much.
18. Dezember 2024
Great service
Great service, high quality matress protector and sheets made to bespoke size.
17. September 2024
Antwort von The Tiny Bed Company
Thank you for your kind words! We’re so glad to hear that you’re happy with the service and the bespoke-sized mattress protector and sheets.
Your satisfaction is our top priority, and we truly appreciate your feedback. If you need anything else or have any questions, feel free to reach out!
Best regards,
Amy B
Very good communication and were very…
Very good communication and were very thorough in ensuring I got the right size mattress for my son's bed.
18. September 2024
Antwort von The Tiny Bed Company
Hi Paul,
Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with our communication and that we helped you find the right size mattress for your son's bed.
Best, Amy
Antwort von The Tiny Bed Company
Here’s a friendly response to Allie's positive review:
Hi Allie,
Thank you for your lovely review! We’re thrilled to hear that your order arrived quickly and that it’s a perfect fit.
Your satisfaction means a lot to us! If you ever need anything else, feel free to reach out.
Best,
Amy B
Lovely mattress but wrong item received
Found the ordering of the product good and the quality of what I received was excellent, however I received the incorrect shape (rectangle versus D-shaped). Customer service was great and responsive in providing a timely refund as I was unable to have a replacement in time for my new baby.
19. August 2024
Antwort von The Tiny Bed Company
Hello Leanne,
Thank you for your thoughtful review! We’re glad to hear that you found the ordering process smooth and the quality of the mattress excellent.
We sincerely apologise for the mix-up with the shape of the mattress. We understand how important it is to have everything ready for your new baby, and we appreciate your understanding as we sorted out the refund.
If there’s anything else we can do for you or if you need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Wishing you all the best with your new arrival!
Best,
Amy B
Perfect!
Very, very happy with my custom made mattresses made by The Tiny Bed Company, in readiness for the birth of my first grandchild.
Great communication and swift delivery.
Quality of the mattresses is exceptional and fit the family air loom crib and my own children’s old cot perfectly.
Thank you ❤️Julie Ryder"
19. August 2024
Antwort von The Tiny Bed Company
Hi Julie,
Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you’re very happy with your custom-made mattresses, especially as you prepare for the arrival of your first grandchild.
It’s fantastic to know they fit your family heirloom crib and your children's old cot perfectly! We’re also glad you appreciated our communication and swift delivery.
If you need anything else or have more special items in the future, we’re here to help! Wishing you and your family all the best during this exciting time.
Thank you again for choosing The Tiny Bed Company!
10/10
Very happy with my purchase and great customer service. All in all a reliable company with high standard products
18. Juni 2024
Antwort von The Tiny Bed Company
Hello Soph,
Thank you for your wonderful review! We’re so glad to hear that you’re happy with your purchase and that you experienced great customer service.
We take pride in offering high-quality products, and your feedback confirms we’re on the right track.
Kind regards,
Amy
Excellent customer service
Excellent customer service, beyond any expectation!
I’m so so pleased with my baby’s mattress. It was a custom made mattress with odd size. I’ve been contacted a number of times to insure all the details are correct, they kept me informed at every single step, I was also advised which mattress would be best and safest for my child and fit the cot style I have. They really took my child’s safety extremely seriously, which made me feel confident that I made the right choice of ordering from this company! After some back and forth emails about sizing and other details needed, it only took a couple of days for them to make the mattress and send it. It arrived in no time, and not only that, the mattress literally fit like a glove! I was blown away! Not to mention the quality of it!
Amazing! This is where I’m going to order from in the future!
Also, lots of thanks to Jessica who kept in touch at every step and had a lot of patience with me and was so helpful and kind!
19. Juni 2024
Antwort von The Tiny Bed Company
Thank you so much for your amazing review! We’re absolutely thrilled to hear about your experience with our customer service and that you’re so pleased with your custom-made mattress. It means a lot to us to know that we were able to ensure your child’s safety and fit the cot perfectly.
We're glad that Jessica could provide the support you needed throughout the process! She’s fantastic at what she does, and your kind words will definitely make her day.
If you ever need anything else in the future, we’d be more than happy to help. Thank you for choosing The Tiny Bed Company, and we look forward to serving you again!
Best wishes,
Amy
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