Had the most amazing experience with this company. Ordered a set size mattress and the wrong one arrived, got in touch with customer care and they were so quick and efficient with making sure I had th... Mehr ansehen
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Das sagen Bewerter
We ordered a custom size mattress in the premium nursery grade foam. We have an old cot from 1997 which isn’t a standard size, and the mattress we ordered is perfect in every way- measurements, quali... Mehr ansehen
Absolutely perfect. I was struggling to find a replacement mattress for my existing Maxi Cosi Iora - even the manufacturers website doesn’t stock them! - and couldn’t find any other mattress that... Mehr ansehen
It’s been more than 10 business days since i submitted the order, and it hasn’t been fulfilled yet. The company claims it has faced delays over the year end period and that they are treating the orde... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Makers of premium quality, cot mattresses & 100% organic baby sleep essentials. Our sumptuous & well-supported mattresses have been expertly designed to ensure that your "Tiny Sleepers, Make Big Dreamers!" Made in England.
Kontaktinformationen
Vereinigtes Königreich
- thetinybedcompany.com
4,5
Hervorragend
171 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Custom size mattress
We ordered a custom size mattress in the premium nursery grade foam. We have an old cot from 1997 which isn’t a standard size, and the mattress we ordered is perfect in every way- measurements, quality, materials and quick manufacture/delivery.
Would definitely order again, thank you
27. Februar 2026
Bewertung ohne vorherige Einladung
Had the most amazing experience with the team
Had the most amazing experience with this company. Ordered a set size mattress and the wrong one arrived, got in touch with customer care and they were so quick and efficient with making sure I had the mattress collected and a new one ordered right away. Given this was directly over the Christmas period, they were still quick to act and continuously checked on my and my order throughout the process (which overall only took a few weeks). So extreemely happy with result of bespoke made matress and highly recommmend.
14. Januar 2026
Bewertung ohne vorherige Einladung
Fantastic made-to-measure products
Fantastic made-to-measure products and service!
So impressed with this company. Great communication, advice and products. Received my made-to-measure mattress, protector and sheet only a few days after they received the template from me. Will use again and recommend.
20. Februar 2026
Bewertung ohne vorherige Einladung
Absolutely perfect
Absolutely perfect.
I was struggling to find a replacement mattress for my existing Maxi Cosi Iora - even the manufacturers website doesn’t stock them! - and couldn’t find any other mattress that fit the bedside cot correctly. I even tried a newer model of the Maxi Cosi and the mattress wouldn’t lay flat. When I came across the Tiny Bed Company I was worried it wouldn’t arrive in time for baby, but it came well in time. The mattress is of a very high quality and I’m very happy with it. Thank you!
14. Januar 2026
It’s been more than 10 business days…
It’s been more than 10 business days since i submitted the order, and it hasn’t been fulfilled yet. The company claims it has faced delays over the year end period and that they are treating the order as a priority; this however did not result in anything tangible. Still no dispatch or delivery, after more than 10 business days. Extremely disappointing.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von The Tiny Bed Company
Thank you for taking the time to leave a review. We are genuinely sorry that this has felt frustrating and disappointing.
We would like to add a little context for clarity. Your order was placed during the Christmas holiday period, and we have been in touch with you by email throughout to explain that, due to the year end closure, dispatch would take place within the first two weeks of January. This timeframe was communicated on more than one occasion.
We also contacted you directly today to confirm that your order is being dispatched today, which is within the timeframe we advised. Unfortunately, the review was left after this conversation had already taken place.
We completely understand how important timely delivery is, especially when you are waiting on something you are excited to receive, and we are sorry that the wait felt longer than expected. We truly appreciate your patience over the holiday period and hope that once your order arrives, it brings some reassurance and a much better experience overall.
If there is anything further we can help with, we are always happy to assist via email.
Kind regards, Amy
Antwort von The Tiny Bed Company
Thank you so much for the lovely 5 star review. It really made our day. Thank you again for choosing us, and we hope to welcome you back again very soon.
Best regards, Amy
beautifully made product and very…
beautifully made product and very helpful company in making sure we had the correct fit for the crib.
10. November 2025
Antwort von The Tiny Bed Company
Thank you so much for this wonderful review. It truly means a lot to us. Thank you again for your kind words and for choosing us. We wish you and your little one many happy, cosy moments ahead.
Best regards, Amy
Great thanks
12. November 2025
Antwort von The Tiny Bed Company
Thank you so much for the lovely 5 star review. We hope to welcome you back again very soon!
Antwort von The Tiny Bed Company
Thank you so much for the lovely feedback. Thank you again for choosing us and for taking the time to share your experience.
Best regards, Amy
Mattress I order very comfortable for…
Mattress I order very comfortable for my child
Quick delivery
No issues
23. Oktober 2025
Antwort von The Tiny Bed Company
Thank you so much for taking the time to leave such a kind review.
Best regards, Amy
Buyer beware - Wrong mattress size delivered. Customer service unwilling to fix it.
I ordered the stokke v2 mattress which the website says measures at 122x 68 cm. The mattress that was delivered measures at 69.5 in width and therefore doesn’t fit my cot. I have been emailing with the company all week about this. First they said my cot was the wrong version, which it isn’t. Then they said the stokke v2 dimensions are 70 cm wide - I then sent them the spec from stokke that confirms the dimensions are 68 wide (which is also what they advertise on their website).
They are refusing to refund me (because I took the mattress out of the plastic) or replace the mattress with a correctly sized mattress.
I have sent multiple photos and links with evidence and they are refusing to move forward.
I have asked for someone to call me and they haven’t and there’s no number to call.
Buyer beware
3. November 2025
Bewertung ohne vorherige Einladung
Antwort von The Tiny Bed Company
Hi Shana,
We’re sorry to hear that your mattress didn’t meet expectations. We always aim to deliver a perfect fit, so we really appreciate you taking the time to share this with us.
Our mattress (122 x 68cm) is built to fit perfectly on the curved internal base (122 x 70cm) of the Stokke Sleepi Cot V2 model (pre-September 2022). From the measurements shared with us, it appears the cot base in use is slightly smaller than these specifications, which is consistent with the fit issues you’re experiencing rather than a fault with the mattress itself.
We highlight on the product page that it is important to check both cot model and measurements before ordering, and we are always available to help confirm the right fit wherever needed.
For hygiene and safety reasons, all mattresses are classed as non-returnable unless in a rare occasion they are confirmed faulty. Returns are accepted within a 14-day period, and customers are able to check the mattress in position for fit while the protective packaging remains sealed.
We are continuing to support you via email to help find the best solution. Ensuring that your experience with us becomes a positive one.
Best regards,
The Tiny Bed Company
The service was second the non
The service was second the non.
The mattress is amazing. So well made. Very happy customer.
22. Oktober 2025
Antwort von The Tiny Bed Company
Hello Liam,
We are delighted to hear you received brilliant service and that you are pleased with your mattress. We hope your little one enjoys their new mattress and sleeps soundly.
Best wishes,
The Tiny Bed Company
Antwort von The Tiny Bed Company
Hello Louise,
Thank you so much for sharing your recent experience! We really appreciate your positive feedback and are so pleased that you had a great experience.
Kindest regards,
The Tiny Bed Company
Had a custom crib mattress made
Had a custom crib mattress made, very quick email response confirming sizes etc with in minutes of order being placed, and I thought pretty reasonable price wise and good service.
I then emailed them exactly 40 minutes later to ask if they would add custom made sheets to my order so I didn’t have to pay double postage, their response “I was to late” as the order had been processed!
I would have understood if they’d made the mattress and mailed it but it was literally 40 minutes from mattress order to requesting custom made sheets.
So sadly went else where and didn’t pay postage.
A little flexibility would have helped.
Mattress received today does have a strange smell to it, also no email saying been dispatched it had been left and blown under our car !
So it’s been a mixed experience sadly the negatives out ways the positives.
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Tiny Bed Company
Hello Jane,
Thank you so much for taking the time to share your feedback. I’m really sorry to hear that you weren’t able to add to your order. That should have been possible and I completely understand how frustrating that must have felt.
We’re always looking for ways to make shopping with us smoother and more enjoyable, so your feedback genuinely helps. As a little apology and a thank you, we’d love to offer you free shipping on your next order with us. Just reach out to our team before you place it and we’ll take care of the rest.
We really hope we can welcome you back soon and give you the experience you deserve.
Warmest wishes,
The Tiny Bed Company Team ✨
Excellent products
Excellent products, good prices, easy website and good delivery times.
17. September 2025
Antwort von The Tiny Bed Company
Hi Juliet,
Thanks so much for sharing your recent experience with us, we really appreciate it!
Kind regards,
The Tiny Bed Company
Glad I found this company
Lovely quality you can't find other places. Great customer service.
19. August 2025
Antwort von The Tiny Bed Company
Thank you so much! We're thrilled you love the quality and really appreciate your kind words about our service. It means the world to us!
Best regards,
The Tiny Bed Company
Misleading description for mattress…
Misleading description for mattress caused me to purchase the incorrect size of mattress. Company not taking accountability, very poor customer service
13. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Tiny Bed Company
Hi Sue,
We’re sorry to hear you feel this way. We’ve checked our records and can’t find any order or correspondence under your name, so it seems we haven’t been in touch directly about this. We’d love to put things right - if you could email us at hello@thetinybedcompany.com with your order number, we can look into what happened and resolve any concerns. Thank you.
amazing custom mattress
We had a custom made mattress for our little boys bed after my partner decided to build a bed to fit in an awkward place 🌟 I can honestly say it’s amazing the quality is lovely! so so pleased i found this website, will definitely use again 😍 All done and received under 2 weeks and the price was great too.
12. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Tiny Bed Company
Thank you for your lovely feedback. We’re so pleased the custom mattress for your little boy’s bed fits perfectly and meets your expectations. It’s great to hear you’re happy with the quality, quick turnaround, and price. We’re delighted you found us and look forward to helping you again in the future.
Great customer service and excellent quality
I needed a custom mattress for an oval cot and the Tiny Bed Company made it super easy to do, and followed up with me to ensure I sent additional pictures so they could get the fit correctly. The resulting mattress is beautiful quality, amazingly comfortable (yet within child depth regulations) and fits the frame perfectly. Would 100% order from them again.
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Tiny Bed Company
Thank you so much for your wonderful review. We’re so pleased to hear that you found the process of ordering your custom oval cot mattress easy and straightforward. Ensuring we had the correct details and photos from you was an important step for us, and it’s great to know that this extra care paid off with a perfect fit. We take pride in crafting mattresses that not only meet safety regulations but also provide exceptional comfort and quality, so it’s lovely to hear your kind words about both. We truly appreciate your trust in us for such an important purchase and look forward to helping you again in the future.
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