Very disappointed. I am not sure how they received the accolade "award winning mobile trade in" I carefully watched the video for selling an iPhone and it showed a phone in BAD condition set as Good... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I've sold around 6 phones to them and 5/6 I got full price. They are very strict, even if there is a 'minor' mark, they will reduce the price. Even then when I requested for $20 more, they wer... Mehr ansehen
Sold my iPhone 16 pro for a really good price. Much more than Apple offers and lot better than other retailers out there. Used the reply prepaid free AU post, speed post with tracking option they have... Mehr ansehen
They make the process very easy. Just enter the make, model, storage and condition and they show the expected price and the postage label is automatically generated. They acknowledge receipt of the mo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Mobile guru is the leading e-commerce company that buys and sells pre-owned customer electronics. All of this began with the realization that if you can trade in a used car, you should be able to trade in a used phone.
Kontaktinformationen
Level 7 Suite 1/22 Albert Rd, 3205, South Melbourne, Australien
- +61430543620
- hello@themobileguru.com.au
- themobileguru.com.au
Hat 31 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Great experience!
Great experience, comprehensive service. Easay to deal with. Will use again!
Excellent!
I had some anxiety about sending my phone away for assessment but there was nothing to worry about. I had $650 in my account 72 hours later, absolutely no issues. Can’t recommend the service enough.
Seamless super easy process
Seamless super easy process, exactly as promised! Would recommend to anyone 😁
I am very impressed with the service…
I am very impressed with the service received from Mobile Guru. I decided to go with the self post option as I was interstate and opt for a payment into my bank account. They sent me the print label for Express Post to them straight away and I sent them the phone immediately. It took 1 day to reach them and they evaluated itstraight away. The buy back price that they offered me was very reasonable and fair so I decided to go ahead with the sale. They then processed my payment and I received it the same day. I highly recommend Mobile Guru to recycle your mobile phones and I Trust them 100% Try them, you won't be disappointed. Two thumbs up indubitably 👍👍
These guys are the best
These guys are the best, quick, fair and easy to deal with.
Fast and easy
I've used Mobile Guru a few times now and always had a great experience. Their trade-in prices for used phones are very fair, and the process is smooth and easy. Service is professional and quick — I received my payment promptly each time. Definitely recommend them if you're looking to sell or trade in your phone!
Website easy to use and quote for…
Website easy to use and quote for purchase higher than others I googled. Quick response once product was sent and reasonable quote/purchase was made. Recommend and will use site again.
Overall it was a quick and easy…
Overall it was a quick and easy experience and I would definitely use again and recommend. I didn’t get the amount predicted but still a decent amount for a simple task!
Professional and trustworthy
Quick and easy transaction and they are true to there word on pricing.
Easy process
Process of trading in my old phone was super easy, communication from the team was good. Received finds quickly into my account. I’ll be recommending them to my friends and family
Easy to use and quick processing
Easy to use and quick processing - highly recommend.
I recently sold my old tablet easily…
I recently sold my old tablet easily and for a reasonable price. Service was quick and communication was very good.
A repeat positive experience
This is the second time I have used Mobile Guru to trade in my old device. Experience was seamless, with clear communication throughout the process. Funds were received within 48 hours of them receiving the device.
Excellent process from start to finish
Excellent process from start to finish. Very quick payment. High recommend.
The service was so quick and efficient
The service was so quick and efficient. Got the payment quick the same day they approved my iphone
The entire process was simple and…
The entire process was simple and straightforward. Once you enter your details a free postage label is created and you are kept in the loop throughout the entire process.
Smooth transaction without any issues
Smooth transaction without any issues. Highly recommend!
quick process
They were pretty quick with the process which was great made it easy , however my LCD in my screen was gone , my offer was shockingly low but I don't have time to sort it . So it was very quick and easy
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