Very disappointed. I am not sure how they received the accolade "award winning mobile trade in" I carefully watched the video for selling an iPhone and it showed a phone in BAD condition set as Good... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've sold around 6 phones to them and 5/6 I got full price. They are very strict, even if there is a 'minor' mark, they will reduce the price. Even then when I requested for $20 more, they wer... Mehr ansehen
Sold my iPhone 16 pro for a really good price. Much more than Apple offers and lot better than other retailers out there. Used the reply prepaid free AU post, speed post with tracking option they have... Mehr ansehen
They make the process very easy. Just enter the make, model, storage and condition and they show the expected price and the postage label is automatically generated. They acknowledge receipt of the mo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Mobile guru is the leading e-commerce company that buys and sells pre-owned customer electronics. All of this began with the realization that if you can trade in a used car, you should be able to trade in a used phone.
Kontaktinformationen
Level 7 Suite 1/22 Albert Rd, 3205, South Melbourne, Australien
- +61430543620
- hello@themobileguru.com.au
- themobileguru.com.au
Hat 31 % seiner negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amazing service
Amazing service , it was such a quick and easy process they were honest and offered the best price by far.
Very fast turn around from posting to paying was 3 days!
I just sold my phone to Mobile guru
I just sold my phone to Mobile Guru and the whole process was so straightforward and easy. Everything was clear from start to finish, and payment was fast. Highly recommend them if you’re looking for a smooth and hassle-free sale!
The whole process was great
The whole process was great - easy to print out the paid postage label & the amount of money quoted for the quality of my phone was fair. I had the money in my PayPal account 2 days later. Very happy & I will use next time.
Don’t use them
Advised good condition phone would recieve $460. Phone cleaned and sent in good condition. Recieved report stating cracks on screen which was incorrect as had screen protector on. Offered $360 … phone re sold on website for $669.
Don’t use them!
Fast service
Fast service with my order. I recommend them if you selling your phone.
Steven
So happy I found this company!
So happy I found this company. So easy and fast, and you get a much better price than what your own service provider offers as a trade-in. I will absolutely be using Mobile Guru again and will be recommending to everyone.
Thank you for your service
Thank you for your service - Sold my iPhone 11 to Mobile Guru. The process was quick and easy to navigate online, and I received the acknowledgment promptly. I reached out for a question on their assessment, and their customer service team was professional, friendly, and incredibly helpful. I received the money promptly. Would definitely recommend and use again!
Fastest service I have come across so…
Fastest service I have come across so far. Fair price and all
Completed less then 5 days after I posted to them (everything was tracked) Will use again for sure.
The trade in process is very smooth
The trade in process is very smooth and the payment is very fast. Express shipping was included. Would use these guys again!
Easy sale transactions
It was quite easy to create sell order. And upon sending it was processed and paid fast too.
Great service
Was amazed how easy and efficient the whole process was. Well done😎
Mobile guru iPad sale
My experience with mobile guru was absolutely fantastic from start to finish. It was professional and swift, and I didn’t have to pay any extra money for postage. The process was very simple and very quick and I received money in my bank for my device immediately I couldn’t be happier. I will be using mobile guru in the future for sure!
Everything went smoothly.
Fair Assessment & Fast Payment
Fair assessment of phone and quick payment. I would definitely use them again.
The entire process was extremely simple…
The entire process was extremely simple and very fast, way easier then trying to sell your phone to mobile guru then on other platforms.
From device being received - payment was made next day.
Very happy and will use again.
Sold 2 x samsung galaxy 22 128gb
I was a bit worried at first about selling both our mobiles but we thought we would take the plunge and we are so happy we did - everything was so easy right from putting phone details into their application - we received a printable reply post label, sent it off and we got a message from Mobile Guru the next day - then they reviewed our phones and gave us the option on the friday to accept or decline the offer, and the $440 for both phones was in our account by the tuesday - very happy and will definitely use Mobile Guru again 👍
Genuine company and so fast
so trustable and genuine company, I got money as they told..
The Mobile Guru amazing company
The Mobile Guru buy back service was amazing everything is explain on the page on the purchased of your phone and the process that it goes through, certainly 5 star business, will recommend to family and friends
Very happy with Mobile Guru
Couldn’t fault the service I received. Sold my phone for a great price. Was paid promptly. Would definitely recommend
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