Very disappointed. I am not sure how they received the accolade "award winning mobile trade in" I carefully watched the video for selling an iPhone and it showed a phone in BAD condition set as Good... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've sold around 6 phones to them and 5/6 I got full price. They are very strict, even if there is a 'minor' mark, they will reduce the price. Even then when I requested for $20 more, they wer... Mehr ansehen
Sold my iPhone 16 pro for a really good price. Much more than Apple offers and lot better than other retailers out there. Used the reply prepaid free AU post, speed post with tracking option they have... Mehr ansehen
They make the process very easy. Just enter the make, model, storage and condition and they show the expected price and the postage label is automatically generated. They acknowledge receipt of the mo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Mobile guru is the leading e-commerce company that buys and sells pre-owned customer electronics. All of this began with the realization that if you can trade in a used car, you should be able to trade in a used phone.
Kontaktinformationen
Level 7 Suite 1/22 Albert Rd, 3205, South Melbourne, Australien
- +61430543620
- hello@themobileguru.com.au
- themobileguru.com.au
Hat 31 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Easy process
Easy process, no issues. Good communication and fast payment.
Would use Mobile Guru again.
Put in an order on Monday dropped the…
Put in an order on Monday dropped the phone at the shop and got paid Wednesday. Very good and speedy service.
They make the process very easy
They make the process very easy. Just enter the make, model, storage and condition and they show the expected price and the postage label is automatically generated. They acknowledge receipt of the mobile very promptly and within 24 hours they’ve tested and informed me of the results. I am very pleased how seemless it is and I received the money the next day. I would recommend Mobile Guru. Their prices and business practices are reasonable and fair.
Fairly seamless experience
Fairly seamless experience, amount paid was reasonable, although if you're selling iPhone's make sure you remove them from your iCloud account as that can cause a delay.
I sold my old iPhone 6S plus to Mobile…
I sold my old iPhone 6S plus to Mobile Guru and was able to get money for it, albeit not a lot given the older phone. The process was very easy, mailing label was supplied after I submitted my info online. Money was credited to my bank account after they emailed me and I agreed to the price after they reviewed the condition of my phone. Overall a positive experience and I would recommend.
Very easy to sell a used Android phone
Very easy to get a quote for a used Android phone, then send it in and get paid. Although the final amount was less than the quote, I agreed with their finding. Easier than trying to sell on FB or eBay.
Selling my IPhone
The whole process was very fast and the communication was excellent. I am very satisfied with the offer for my phone.
Easy and fast service
Easy and fast service, sent my phone off and was paid within days. Happy with pricing for device was the highest I found between comparing services.
Easy way to sell your old phone!
Amazingly easy way to sell your old phone. All I did was pop my phone into the post and a few days later the money was in my account. Will definitely be going through Mobile Guru for my old phones whenever I get an upgrade in the future!
Best and most reliable way to sell your phone
I sold my iPhone X to Mobile Guru and I couldn’t be more impressed with how easy, convenient and fast the entire process was! I was really cautious about selling my phone, especially sending it via the post, but the entire process was so simple and reliable. I received the free postage label immediately, and within 24hours of dropping my phone at the post office I received confirmation from mobile guru that they had received my phone. Within one more business day I received confirmation my phone passed their testing and I received payment. So good! I’m really happy I decided to go through Mobile Guru. Thank you.
Highly recommend selling your pre loved…
Highly recommend selling your pre loved iPhone through mobile guru, it’s a super easy process and worth it!!
Fair evaluation when selling iPhone
Fair evaluation when selling iPhone. Really quick service. Highly recommended.
Excellent experience
Excellent experience – fast, professional, and reliable service. Mobile Guru delivered exactly what was promised.
The turn around from sending my phones…
The turn around from sending my phones to money in the bank was very quick, sent said phones on Saturday, and money in the bank on the following Thursday, no hassles whatsoever, very impressed.
Do not recommend
Do not recommend, brought a second hand iPhone for $700 and my little sister locked herself out. Apple refused to unlock it because we weren’t the original owners. Now left with a miserable teen and 700$ short. They refused to do anything. Do not recommend.
Contacted mobile guru about selling seamless experience an…
Contacted mobile guru about selling an iPhone. Was a seamless experience. They were very efficient. We agreed on a price and I had the money in my account an hour after I replied to their email. Would certainly recommend them
Very disappointed
Very disappointed, I mistakenly sent in a phone i had not yet created an order for. Upon realising, I of course contacted Mobileguru. 10days later and 4+ emails about this issue have gone completely unanswered.
I am a regular customer and find it very unprofessional that every email has been completely ignored. Not even a 'we'll look into it' makes me very suspicious. I have provided all the revelant information such as tracking and imei for them to easily check. As a long time customer I hate to have to write a bad review, but I am hoping this will get me a response
The quickest way to sell your mobile
The quickest way to sell your mobile! The process was very simple, fair pricing, they organize the shipping label, and once you posted it, it only took 2-3 days for the payment to arrive in your nominated bank account. Very recommended!
Such an easy experience
Such an easy experience. I had 2 phones that I'd been looking to sell, and just filled in the info about the state of the phone and got the expres postage label. Was only a few days between when I sent it to when the money was in my account. Super easy and good pricing!
I recently sold my iPhone X
I recently sold my iPhone through Mobile Guru and found them to be professional, easy to deal with, and responsive throughout the process. There was a minor issue with the initial device assessment, but their team handled it promptly and fairly, which I really appreciated. They were helpful in sorting everything out, and the payment was processed quickly. Overall, a positive experience — I have no hesitation in using them again. Thank you, Mobile Guru!
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