Very disappointed. I am not sure how they received the accolade "award winning mobile trade in" I carefully watched the video for selling an iPhone and it showed a phone in BAD condition set as Good... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've sold around 6 phones to them and 5/6 I got full price. They are very strict, even if there is a 'minor' mark, they will reduce the price. Even then when I requested for $20 more, they wer... Mehr ansehen
Sold my iPhone 16 pro for a really good price. Much more than Apple offers and lot better than other retailers out there. Used the reply prepaid free AU post, speed post with tracking option they have... Mehr ansehen
They make the process very easy. Just enter the make, model, storage and condition and they show the expected price and the postage label is automatically generated. They acknowledge receipt of the mo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Mobile guru is the leading e-commerce company that buys and sells pre-owned customer electronics. All of this began with the realization that if you can trade in a used car, you should be able to trade in a used phone.
Kontaktinformationen
Level 7 Suite 1/22 Albert Rd, 3205, South Melbourne, Australien
- +61430543620
- hello@themobileguru.com.au
- themobileguru.com.au
Hat 31 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very quick service
Very quick service, good value of money you get back. Great team communication!!
Very easy to sell our old iPhones
Very easy to sell our old iPhones. Sent off on the Monday and paid in the bank by the Thursday. Highly recommend mobile guru. AMAZING SERVICE.
Real great experience
Real great experience. Super easy - money in my account almost instantly- would recommend selling your old phone to them.
Simple step, Quickly Process, Higher Value to sell phone !!!
Simple step, quickly process, higher value to sell phone with Mobile Guru Australia!!!
The team members solve my problems every quickly and do the price match instantly to save my time not to go back previous offers.
Highly recommended Mobile Guru Australia, I will come back for the next trade in.
Thank you vey much
Excellent Transaction with Mobile Guru…
Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!
Sold my old phone to The Mobile Guru
Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.
Great service
They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.
Super easy process
Super easy process, quick turn around and excellent communication.
So fast and easy!
So fast and easy!! From start to finish the process was simple to follow and quick turnaround. Thanks so much!!
They are great in doing Business
They are great in doing Business
Would not use again
Like others on this site, sent in phone in what was definitely good condition and a quoted price for purchase, then they claimed the phone was not in good conditions and had "deep scratches". They provided a video which did not enable you to see what they were claiming, then followed with a picture which was similar. There were not deep scratches on the phone when I sent it in and for a five year old phone was in very good condition, including the screen. The rest of the process was fine and worked well but felt screwed over. I was going to go through Apple who quoted just slightly less and wish I had done so. Would not use them again.
I’ve been buying phones from the Mobile…
I’ve been buying phones from the Mobile Guru for years now. Such a great company! Great service and products!
Fast service
Most amazing service
Most amazing service I have ever received.
Filled out the sell my phone request at around 10pm on Tuesday, then I dropped the phone off to them at their office the next day (Wednesday), money was in my account later that same day.
Unbelievably fast service and great communication as well.
Thank you so much Mobile Guru
Regards,
Warren
Honest and very reliable
Very quick and very trustworthy. The reviews are definitely legit! Would be very happy to deal with them again :)
So simple and easy, I love it
The selling process was very straightforward, I had no troubles at all. Prices are fair, I would go to MobileGuru again in the future.
Good quick payment
Good quick payment. No waiting around for weeks to check over the phone. Worth it.
Professional Company …
The whole experience from researching the sale of old phones to sending away and payment was seamless. All done within a week. The website provided easy to follow details and instructions on how to sell used I phones. Once the company had received the phones, ongoing communications about the whole process were very good.
Payment offered was fair and better value than offered elsewhere. Payment was prompt. Very happy with this professional service.
Awesome
Excellent service, provided the postage. All processed and received payment in 2 days
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