Very disappointed. I am not sure how they received the accolade "award winning mobile trade in" I carefully watched the video for selling an iPhone and it showed a phone in BAD condition set as Good... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've sold around 6 phones to them and 5/6 I got full price. They are very strict, even if there is a 'minor' mark, they will reduce the price. Even then when I requested for $20 more, they wer... Mehr ansehen
Sold my iPhone 16 pro for a really good price. Much more than Apple offers and lot better than other retailers out there. Used the reply prepaid free AU post, speed post with tracking option they have... Mehr ansehen
They make the process very easy. Just enter the make, model, storage and condition and they show the expected price and the postage label is automatically generated. They acknowledge receipt of the mo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Mobile guru is the leading e-commerce company that buys and sells pre-owned customer electronics. All of this began with the realization that if you can trade in a used car, you should be able to trade in a used phone.
Kontaktinformationen
Level 7 Suite 1/22 Albert Rd, 3205, South Melbourne, Australien
- +61430543620
- hello@themobileguru.com.au
- themobileguru.com.au
Hat 31 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The website was easy to use and clear…
The website was easy to use and clear instructions from their emails. Payment was quick and they made sure they confirmed with you prior to you committing to the price they office.
Really Great service from The Mobile…
Really Great service from The Mobile Guru. Sold my phone and received payment in under one week. Would recommend to everyone 👍
I’m IMPRESSED!
I’m IMPRESSED!! Process was quick and easy…highly recommend Mobile Guru!
Honest, and efficient company.
Professional
Professional. Honest. Trustworthy. Timely. No b.s best in Oz .
Excellent service and great price.
The quality of service and pricing was awesome. Response on queries was also prompt. Great experience.
Great communication
Great communication through the whole process and postage was paid for my to trade in my phone. I got a great deal for cashback on my phone. More than my telecom company offered.
The service was quick and the price I…
The service was quick and the price I got for my phone was very reasonable for trade in. The email went to my spam and when I called they immediately resent it and I could see the old email in my spam. The funds were processed within a day of my call. The person I spoke with (Liz) was very polite and professional. I would recommend The Mobile Guru
2nd phone in a week to…
selling my 2nd phone in a week to Mobile guru, top service, easy to deal with, highly recommended
I chose to drop my phone off
I chose to drop my phone off, the process was very simple and the money was paid into my account within hours, I would highly recommend Mobile Guru
Quick transaction
Quick transaction. High valuation of items. Highly recommended.
Easy to deal with dropped my old phone…
Easy to deal with dropped my old phone off at there office and money was in my account that night
The Best Device Sale Sevice
The ease of the sale was amazing and super easy. I choose to drop off my device which for me was great. I was paid in less than 12 hours. By far the best service I have used. I highly recommend Mobile Guru.
Clear communication and very responsive
Blown away!
From the moment I began my enquiry, I was impressed with how efficient the communication and process was. Payment was made within 24 hours of my items arriving with the company. Would recommend to everyone.
Quick response!
Quick response!! Very happy with the service I received. Payment received promptly. No hassles.
Highly recommend Mobile Guru
Mobile Guru are brilliant to deal with. They are fast and efficient and do not disappoint. Their communication is clear and easy to understand. I would highly recommend them when selling any device. The rates offered are competitive and their team make the entire experience seamless.
Excellent Service
Mobile Guru did everything they said that they would do. Efficient, no hassle and simple instructions.
I would thoroughly recommend them.
Simple process and pays better than the rest!
Really simple process online. After sending my phone via post, I received a message a couple of days later with an assessment of my phone quality and the amount of money I was offered. All I had to do was reply 'yes' to the offer in their email and that was it, money transferred. I received more money than what the competitors were offering so I will definitely be using this service again in the future with Mobile Guru!
Super easy selling process and money…
Super easy selling process and money came through so quickly. Definitely recommend and will be using again in the future
A quality outfit that does exactly what…
A quality outfit that does exactly what they say they will—a rarity!
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