The Marshmallowist Bewertungen 

443
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Communication was very easy and the marshmallow's arrived quickly and were beautifully packaged. They were gifts so I don't know how they tasted, but they were very well received!

Bewertet mit 4 von 5 Sternen

Absolutely nothing wrong with the product or the service, just the courier used who lost the package. This was very quickly resolved by another one being sent out and delivery refunded. Thank you

Bewertet mit 5 von 5 Sternen

Don't know much about the product as it's still not arrived even though I paid nearly fiver for faster delivery last Thursday, described as 1-2 days on the website. Feel a bit let down, no comms... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I was a bit disappointed with the flavours, I had the selection box & would not have chosen the chocolate or coconut but was willing to try it. The chocolate was bland, coconut ok, passion fruit disap... Mehr ansehen

Unternehmensdetails

  1. Süßwaren

Vom Unternehmen geschrieben

Our handcrafted Marshmallows are made from the finest ingredients in grown-up flavours with a french, soufflé-like texture.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

443 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 25 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4,5

Alle Bewertungen

(443)

149 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

Like an earlier reviewer I was somewhat…

Like an earlier reviewer I was somewhat disappointed with the flavour of some of the marshmallows. The only ones in the Inside The Factory treat box that I really enjoyed were the Coconut and the Raspberry and Champagne. The one that I had been really looking forward to, Cherry and Rose was too tart for my taste even though I don’t like sweets etc to be too sweet. Once the box had been opened a few hours there was a very strange smell coming from it every time I opened it. Couldn’t tell if it was the plastic but as there were no instructions to do otherwise I had left the product in the packaging to keep it from spoiling. The Chocolate mallow seemed to smell the most odd and it didn’t taste good to me, who I normally regard as a real chocolate lover. I emailed The Marshmallowist to ask about the odd smell but received no reply. Shame.

12. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Taste didn’t match the looks

I love marshmallows so I got very excited at the sight of the beautiful pink box tied with ribbon and full of lovely looking marshmallows that I had for a Christmas gift, but sadly the taste did not match the looks. They tasted of a mix of spices and chemicals, you couldn’t distinguish between chocolate or raspberry, they all tasted pretty much the same and had a strange aftertaste. Sadly most of the box went to waste.

16. Januar 2026
Bewertung ohne vorherige Einladung
The Marshmallowist-Logo

Antwort von The Marshmallowist

I’m so sorry to hear how disappointing this was for you- especially as it was a Christmas gift. What you describe isn’t how our marshmallows should taste at all. We would love the opportunity to put this right. If you’re happy to get in touch with us directly via our website or email, we’d be glad to arrange a replacement for you or send you one of our other lovely products if that would suit you more?

Let’s get this sorted for you we hate letting people down. . With mallow love xx

Bewertet mit 5 von 5 Sternen

Delicious and innovative!

Small independent business with a delicious and excellent product. Their efficiency continues right through to delivery! The marshmallows almost look too good to eat. The Christmas baubles are genius.

6. Januar 2026
Bewertet mit 5 von 5 Sternen

Really pleased and would definitely buy…

Really pleased and would definitely buy again. They looked amazing but the taste of them even surpassed that. All the family raved (even the ones that don't like marshmallows!!) The service was super and carefully packaged so that everything arrived safely. Great presentation that made you also know that it was something special.

6. Januar 2026
Bewertet mit 5 von 5 Sternen

Marshmallows that have the ‘wow factor’

I can’t praise the whole Marshmallowist experience highly enough. Their website is beautifully designed, easy to navigate, and ordering was an absolute doddle. The regular updates were greatly appreciated and made me feel genuinely looked after throughout.
The marshmallows arrived exquisitely packaged, complete with elegant satin ribbons and a thoughtful handwritten note. I ordered the Christmas treat box and festive baubles as a gift, and my son was absolutely thrilled (he savoured every marshmallowy bite).
Overall, these marshmallows truly have the wow factor. From the flavours and textures to the stunning presentation, quality ingredients, and impeccable packaging, The Marshmallowist has become a firm favourite.

Would definitely recommend!

19. Dezember 2025
Bewertet mit 1 von 5 Sternen

I would give this less than one star if…


I would give this less than one star if possible. I placed an order for Festive Teacakes on 20 December 2025 with promised next day delivery and the order was acknowledged the same day. I have heard nothing since and had no delivery. I have chased this every way possible - 2 emails (30 December and 7 January), FB Messenger 8 Jan, message on official mobile 9 Jan and instagram message. No response at all! I don’t know whether I like the product as I haven’t received it but their customer services is absolutely appalling. Sort this out!

12. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfection

Absolutely delicious marshmallows and such a treat. We have ordered from this company multiple times for special occasions (Eid, Christmas etc) and each time they did not disappoint. We will definitely be ordering again x

25. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely Fabulous!!

I ordered 3 boxes of teacakes and one box of champagne and raspberry marshmallows. They arrived on the requested date, really well packed. Unfortunately one of the teacakes had been damaged, I contacted them and a replacement was sent out immediately. If they taste as fabulous as they look. WOW. They are amazing and great value.

17. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Always have a wee gift at hand

The marshmallows are delicious and quite different to anything else you can buy. It’s always great to stock up and have wee gifts at hand when needed. I always feel that they are parcelled and sent with love and care. A real personal service.

24. November 2025
Bewertet mit 2 von 5 Sternen

Multi box mallows tasted of cardboard

Unfortunately the mixed box when opened all the marshmallows smelt of cardboard and tasted similar. So disappointing If they were wrapped in clear plastic like the tea cakes it would be better. The flavours all merged and absorbed the packaging smell. They tasted awful it was an embarrassing gift. Deciding what to do with them as only ate 4 with guests. Too horrid to finish. Maybe melt them down. Are they supposed to be cooked first? on their own really not good. Also size too large for a mouthful

6. November 2025
The Marshmallowist-Logo

Antwort von The Marshmallowist

Hi Millie,

I am genuinely very saddened and surprised to hear this and am so sorry that you were disappointed. We pride ourselves on the quality of our mallows and we have only lovely reviews about all our treats,so your feedback is truly unexpected.
All our packaging is food-grade paper and is supplied and tested to ensure it does not emit any cardboard scent or affect the flavour. Our marshmallows are a signature large size to allow the fruit flavours to be savoured rather than just eaten in one mouthful. Im sorry again that they were not to your taste - but I truly hope you enjoy our teackes. With mallow love,
Oonagh

Bewertet mit 5 von 5 Sternen

Excellent Treat/Gift

Lovely mallows and excellent customer service. I bought a few of these as 'thank you' and also 'christmas gifts' and have no doubt they will be enjoyed by all.

I have already had excellent feedback from someone who briefly heated a mallow on a gas stove using a metal skewer and then wedged it between a couple of NICE biscuits!

24. November 2025

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