I ordered the outside lights for my husband fir Christmas and it turned out I needed more. It was so easy to order another length that actually join together. Both deliveries were very quick and effi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I ordered the outside lights for my husband fir Christmas and it turned out I needed more. It was so easy to order another length that actually join together. Both deliveries were very quick and effi... Mehr ansehen
Unternehmen hat geantwortet
I orded a pair of wall lights and a ceiling light. They were a reduced price so want sure whether they would look as good as advertised. The delivery was quick. I had to wait for electrician to... Mehr ansehen
Unternehmen hat geantwortet
Courier failed to ensure package reached me as customer. TheLights4U customer service were contacted via 4 attempted emails, 2 phone calls... Promise made to investigate with the courier and then get... Mehr ansehen
Unternehmen hat geantwortet
Received the lights I ordered, they are great quality, at a good price and delivered quickly. When I opened the GU10 bulbs included they were cool white not the warm white I'd ordered. Contacted Thel... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Poor company
Lights sent were some Temu/Amazon knock off. Not what I expected for the price tag. The lights didn’t even work. Asked to return, had to pay £9 myself to return. Trying to chase a refund they’ve had for over a week.

Antwort von Thelights4u

Antwort von Thelights4u
Ordered off their website and an amazon package arrived with completely different, cheaply manufactured lights. I had to chase them repeatedly to return the lights and then again chase them for my refund. Avoid the hassle and buy elsewhere.

Antwort von Thelights4u
Absolutely awful.
Bought some under counter lights. The lights were of good quality to be fair. But they didn't match the description. Due to this I emailed them and got a free return label. Ever since sending the lights back they have not issued a refund, not have they contacted me in any way. I have emailed them several times, no response. I have phoned them, no answer (and voice mail box is full so can't leave a message either).
Really really poor service. Cannot recommend in the slightest, if they didn't provide A product initially I would go as far as calling them scammers. They certainly don't hold up to their money back or returns policy. - charge back from bank currently pending.
Edit: As I am unable to reply to Finn below. Please be aware that they did NOT refund me like he stated. The bank took action and approved the charge back. Only after a charge back was initiated TheLights4U emailed me back and begged me to close the charge back request so they could initiate a refund. Not trusting them in the slightest I contacted my bank and asked about this, they advised not to trust them considering the issues I had (once closed a charge back request cannot be reopened) and to let them do their thing. I did that and the bank decided I was in the right and gave me my money back.

Antwort von Thelights4u
Courier failed to ensure package reached me as customer. TheLights4U customer service were contacted via 4 attempted emails, 2 phone calls... Promise made to investigate with the courier and then get back to me. No contact then made. No answer on the customer service phone line and no ability to leave a message. I'm out of pocket, with no product and no recourse to pursue currently. Avoid.

Antwort von Thelights4u
I orded a pair of wall lights and a ceiling light. They were a reduced price so want sure whether they would look as good as advertised.
The delivery was quick. I had to wait for electrician to put them up for me. He was very complimentary about them when he saw them lit up.
We love them much nicer than expected. Would definitely recommend to others.

Antwort von Thelights4u
I ordered the outside lights for my husband fir Christmas and it turned out I needed more. It was so easy to order another length that actually join together.
Both deliveries were very quick and efficient and I now have a lovely garden with perfect lighting. I wouldn't hesitate to order again from this company

Antwort von Thelights4u
Fantastic lights for the garden . Was well happy

Antwort von Thelights4u
Firstly the lights sent were not as described (ip54 rated instead of ip65). I contacted the company numerous times before they agreed to refund my money plus all postage costs.
Eventually (after many times trying to contact them) they did refund the original costs but I am still awaiting the return postage. They do not reply to emails.
These lights were bought to put up for Christmas & i'm still trying to sort it out at the end of February

Antwort von Thelights4u
Great service, fantastic quality products, reasonable price and fast delivery!

Antwort von Thelights4u
Very pleased with the lights I purchased from this company. They were easy to order and delivered on time and at a very good price. I had a slight issue with some minor damage to one of the fittings but this has been resolved amicably. I would recommend this company

Antwort von Thelights4u
I ordered a couple of larger lights and was really happy with them,they give a brilliant bright white light,
I told my friend and ordered her some as well.
Quick delivery as well.
They look much nicer when on the ceiling than in the box.

Antwort von Thelights4u

Antwort von Thelights4u
Very quick delivery, great quality lighting at a good price, the lights look great at night and day.

Antwort von Thelights4u
Perfect. When approaches my porch, the light comes on. No more fumbling for me when trying to insert my key in the keyhole.

Antwort von Thelights4u
Good quality light with fast delivery and easy to install.

Antwort von Thelights4u
A top service from a top company, packed and delivered very promptly and a quality product.Recommended.

Antwort von Thelights4u
The customer service was great nothing was to much trouble.

Antwort von Thelights4u
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