Thelights4u Bewertungen 

92
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I ordered the outside lights for my husband fir Christmas and it turned out I needed more. It was so easy to order another length that actually join together. Both deliveries were very quick and effi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I orded a pair of wall lights and a ceiling light. They were a reduced price so want sure whether they would look as good as advertised. The delivery was quick. I had to wait for electrician to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Courier failed to ensure package reached me as customer. TheLights4U customer service were contacted via 4 attempted emails, 2 phone calls... Promise made to investigate with the courier and then get... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Received the lights I ordered, they are great quality, at a good price and delivered quickly. When I opened the GU10 bulbs included they were cool white not the warm white I'd ordered. Contacted Thel... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

92 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(92)

63 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Poor company

Poor company
Lights sent were some Temu/Amazon knock off. Not what I expected for the price tag. The lights didn’t even work. Asked to return, had to pay £9 myself to return. Trying to chase a refund they’ve had for over a week.

20. Mai 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Molly,

Please be informed that the order was sent to you from our Amazon stock.

As per our system, a full refund was processed to you; please keep in mind that the returning of any item takes some time.

Kind regards,
Finn

Bewertet mit 5 von 5 Sternen

Light works well.

Light works well.

8. April 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Hi,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 1 von 5 Sternen

Cheap Amazon Knock offs

Ordered off their website and an amazon package arrived with completely different, cheaply manufactured lights. I had to chase them repeatedly to return the lights and then again chase them for my refund. Avoid the hassle and buy elsewhere.

10. April 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Matt,

Please be informed that the order was sent to you from our Amazon stock.

The item delivered to you was as per the description.

Kind regards,
Finn

Bewertet mit 1 von 5 Sternen

Absolutely awful.

Absolutely awful.

Bought some under counter lights. The lights were of good quality to be fair. But they didn't match the description. Due to this I emailed them and got a free return label. Ever since sending the lights back they have not issued a refund, not have they contacted me in any way. I have emailed them several times, no response. I have phoned them, no answer (and voice mail box is full so can't leave a message either).

Really really poor service. Cannot recommend in the slightest, if they didn't provide A product initially I would go as far as calling them scammers. They certainly don't hold up to their money back or returns policy. - charge back from bank currently pending.

Edit: As I am unable to reply to Finn below. Please be aware that they did NOT refund me like he stated. The bank took action and approved the charge back. Only after a charge back was initiated TheLights4U emailed me back and begged me to close the charge back request so they could initiate a refund. Not trusting them in the slightest I contacted my bank and asked about this, they advised not to trust them considering the issues I had (once closed a charge back request cannot be reopened) and to let them do their thing. I did that and the bank decided I was in the right and gave me my money back.

1. April 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Paul,

Please be informed that as per our system the order has been fully refunded to you.

Kind Regards
Finn

Bewertet mit 1 von 5 Sternen

Courier failed to ensure package…

Courier failed to ensure package reached me as customer. TheLights4U customer service were contacted via 4 attempted emails, 2 phone calls... Promise made to investigate with the courier and then get back to me. No contact then made. No answer on the customer service phone line and no ability to leave a message. I'm out of pocket, with no product and no recourse to pursue currently. Avoid.

26. März 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Tim,

We had investigated and informed you that this package was delivered on 24 March.

The proof of delivery and tracking number were also shared with you.

Kind regards,
Finn

Bewertet mit 5 von 5 Sternen

Date ordered approximate . I orded a pair of wall lights and a…

I orded a pair of wall lights and a ceiling light. They were a reduced price so want sure whether they would look as good as advertised.
The delivery was quick. I had to wait for electrician to put them up for me. He was very complimentary about them when he saw them lit up.

We love them much nicer than expected. Would definitely recommend to others.

20. Februar 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Diane,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Just what I wanted for lighting in my Garden

I ordered the outside lights for my husband fir Christmas and it turned out I needed more. It was so easy to order another length that actually join together.
Both deliveries were very quick and efficient and I now have a lovely garden with perfect lighting. I wouldn't hesitate to order again from this company

14. Dezember 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Catherine,

Thank you so much for your review :)

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Fantastic lights for the garden

Fantastic lights for the garden . Was well happy

19. März 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Petula,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 1 von 5 Sternen

Awful customer service

Firstly the lights sent were not as described (ip54 rated instead of ip65). I contacted the company numerous times before they agreed to refund my money plus all postage costs.

Eventually (after many times trying to contact them) they did refund the original costs but I am still awaiting the return postage. They do not reply to emails.

These lights were bought to put up for Christmas & i'm still trying to sort it out at the end of February

1. Dezember 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Andrea,

We apologise for the inconvenience.

Please be informed that the full refund, as discussed, has been processed.

Kind regards,
Finn

Bewertet mit 4 von 5 Sternen

good service

18. Dezember 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Roselle,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Great service

Great service, fantastic quality products, reasonable price and fast delivery!

16. Dezember 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Mike,

Thank you so much for your review :)

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Good product at a affordable price

Very pleased with the lights I purchased from this company. They were easy to order and delivered on time and at a very good price. I had a slight issue with some minor damage to one of the fittings but this has been resolved amicably. I would recommend this company

17. Februar 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Dave,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Larger and smaller lights

I ordered a couple of larger lights and was really happy with them,they give a brilliant bright white light,
I told my friend and ordered her some as well.
Quick delivery as well.
They look much nicer when on the ceiling than in the box.

4. Dezember 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Hi,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 4 von 5 Sternen

Good absolutely fine

Good absolutely fine

4. Februar 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Samantha,

Thank you so much for your review :)

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Very quick delivery

Very quick delivery, great quality lighting at a good price, the lights look great at night and day.

18. Dezember 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Graham,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Perfect illumination

Perfect. When approaches my porch, the light comes on. No more fumbling for me when trying to insert my key in the keyhole.

8. Februar 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Pamela,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 4 von 5 Sternen

Good price easy to fit

1. Februar 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Gary,

Thank you so much for your review :)

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Good quality light with fast delivery…

Good quality light with fast delivery and easy to install.

20. November 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Nigel,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

A top service from a top company

A top service from a top company, packed and delivered very promptly and a quality product.Recommended.

15. November 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Nutty ,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Great Service.

The customer service was great nothing was to much trouble.

12. Dezember 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Malcolm

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

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