I had a wonderful experience with the company. They made the whole process fast and efficient. I would recommend to anyone who needs to use The Guarantors services to connect with them and see how the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The ease of knowing that things are taken care of and you have a home to go too. It’s a blessing to have Guarantor around in your life to offer that reassurance you need. Wonderful, Amazing company... Mehr ansehen
The process was quick and easy. I was able to get real time confirmation and approval that went directly to the management company. This service helped me to move forward with securing a safe place fo... Mehr ansehen
Thank you for the help This was truly one of the best decisions I have ever made! From start to finish, they worked with me 100%. Everyone was understanding, helpful, and made the entire process s... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
TheGuarantors helps renters get approved for the home of their choice, even when they don't meet traditional screening requirements. Our Lease Guarantee insurance solutions provide property owners and operators with financial protection against renter default, giving them confidence to approve more renters without added risk. Our application is free, 100% online, and takes 90 seconds to complete. Today, our solutions are available in 4M+ rental units nationwide and more than 400,000 families live in homes they may not have been approved for without TheGuarantors. We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach. We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.
Kontaktinformationen
One World Trade Center, 48th Floor, 10007, New York, Vereinigte Staaten
- theguarantors.com
A faster, easier path to approval
4,6
Hervorragend
349 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I would advise not to try this company
I would advise not to try this company! They are quick to take your money but when it’s time for a refund! Nope! We paid almost $1616 out of pocket and they only “covered” 4 months but not really covering anything. Huh? We decided to not go with the apartment and now they want to have all these loops to refund you! Even though it’s in the policy that you have to refund them if they didn’t sign the contract! Which I did not sign and the lease was canceled.
We spoke with Javion Willocks, and Anderson Lopes as well from this company
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von TheGuarantors
Thank you for sharing your feedback. We'd like to clarify how our product works.
With TheGuarantors acting as your cosigner, our Lease Guarantee helps renters qualify for homes they may not otherwise qualify for on their own, while providing the property with the financial protection it needs to approve the lease. The four months of coverage you mentioned represents the number of months of rent protection your property required us to guarantee on your behalf for the full lease term. The policy helps renters get approved, but the property is the beneficiary of the coverage.
Since this review was posted, your leasing office has confirmed the cancellation, and your refund can now move forward. To complete the process, we ask that you and your co-tenant check your email for our message asking you to confirm your preferred refund method. Once we receive that confirmation, we'll be able to initiate your refund. The funds should be in your account within 2–10 days, depending on your bank's processing times.
We're glad we were able to bring this to a resolution. If you have any questions in the meantime, our Customer Support team is available seven days a week by phone, email, SMS, and self-service chat, and we're happy to help.
Antwort von TheGuarantors
Thank you for sharing your feedback. We understand that cost is an important factor, and we'd like to provide some context on how our pricing works.
The cost of a Lease Guarantee isn't a flat fee. It's based on several factors, including the amount of coverage required by your property and information provided in the application by both the leaseholder(s) and the property. Because of this, pricing can vary from one building and application to the next.
Our goal is to help renters qualify for apartments they might not otherwise be approved for, while giving the property the protection it requires. We recognize this is a real cost, and we don't take that lightly.
If you have any questions about your pricing or coverage, our Customer Support team is available seven days a week by phone, email, SMS, and self-service chat, and we're happy to help.
they took great care of me
30. September 2026
This place is amazing
This place is amazing! They are super helpful! And help make the process easy on every level!! Thank you Guarantors!! I couldn't have done it without you!!!
29. September 2026
Satisfied Experience: The application process was clear and…
The application process was clear and understanding. Customer service was very humbling and professional.
24. September 2026
Thank you for assisting in our approval…
Thank you for assisting in our approval process. A good experience.
25. September 2026
I had a great experience
I had a great experience! The service was excellent, and they were very helpful throughout the process. They took the time to explain everything and made sure I understood what I needed to know. I truly appreciate the professionalism and great customer service. I highly recommend to anyone looking for helpful, knowledgeable, and reliable service!
24. September 2026
My kids and I have been homeless for 2…
My kids and I have been homeless for 2 months before signing up with The Guarantors .... I'm happy to say we move in Monday. Very simple process and I would highly recommend.
21. September 2026
My credit score was kind of low so I…
My credit score was kind of low so I was nervous at first. The application was quick and easy. The Guarantors approved me and I’m so grateful.
23. September 2026
Smooth and fast
22. September 2026
Excellent service
Overall, working with The Guarantors was a very positive experience. As someone trying to secure a lease, their platform made the qualification process fast, straightforward, and completely stress-free. The online application took only a few minutes to complete, and their team was responsive and professional throughout the entire process. Communication was clear, and they got everything finalized with my leasing office without any hiccups.
The only reason I am giving 4 stars instead of 5 is the cost of the security bond/deposit coverage. While it definitely beats getting turned down for an apartment or having to pay a massive upfront cash deposit directly to the landlord, the fee for the guarantee bond was a bit higher than I initially anticipated.
If you need a reliable cosigner service to get approved for your dream apartment, I definitely recommend them—just be prepared for the bond fee to take a decent bite out of your move-in budget!
20. September 2026
The process was quick and easy
The process was quick and easy. I was able to get real time confirmation and approval that went directly to the management company. This service helped me to move forward with securing a safe place for myself and my family. I would highly recommend them.
23. September 2026
You are so fabulous, you made my dream come true
You helped us so quickly and the process was so easy!
8. September 2026
Seamless Process
Great experience working with Guarantors the process was seamless and I'm thankful for the help received to get my new apartment.
22. September 2026
Outstanding all around
22. September 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.