I had a wonderful experience with the company. They made the whole process fast and efficient. I would recommend to anyone who needs to use The Guarantors services to connect with them and see how the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The ease of knowing that things are taken care of and you have a home to go too. It’s a blessing to have Guarantor around in your life to offer that reassurance you need. Wonderful, Amazing company... Mehr ansehen
The process was quick and easy. I was able to get real time confirmation and approval that went directly to the management company. This service helped me to move forward with securing a safe place fo... Mehr ansehen
Thank you for the help This was truly one of the best decisions I have ever made! From start to finish, they worked with me 100%. Everyone was understanding, helpful, and made the entire process s... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
TheGuarantors helps renters get approved for the home of their choice, even when they don't meet traditional screening requirements. Our Lease Guarantee insurance solutions provide property owners and operators with financial protection against renter default, giving them confidence to approve more renters without added risk. Our application is free, 100% online, and takes 90 seconds to complete. Today, our solutions are available in 4M+ rental units nationwide and more than 400,000 families live in homes they may not have been approved for without TheGuarantors. We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach. We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.
Kontaktinformationen
One World Trade Center, 48th Floor, 10007, New York, Vereinigte Staaten
- theguarantors.com
A faster, easier path to approval
4,6
Hervorragend
349 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy process
Easy process! Applied approved in less then 5 minutes. Found the apartment out in the application and had an email couple days letter to sign
10. September 2026
It was a quick and easy process!
The process was very fast and easy with a quick response! I’m so grateful!
8. September 2026
Thank you for the help
Thank you for the help This was truly one of the best decisions I have ever made! From start to finish, they worked with me 100%. Everyone was understanding, helpful, and made the entire process so much easier and faster. Getting approved was such a smooth experience.
Thank you so much for all the help and support you provided throughout the process. Because of you, I’m now able to walk into my beautiful new home—an amazing condominium that I am truly pleased and happy with. 🏡❤️
Thank you, Guarantors! You are the best! I highly recommend your services to anyone looking for a smooth, supportive, and stress-free experience. ⭐⭐⭐⭐⭐
3. September 2026
Customer service real good make me feel…
Customer service real good make me feel like I was part of the family already
9. September 2026
Customer service and all the help that…
Customer service and all the help that was giving!.
9. September 2026
I believe the guarantor was the reason…
I believe the guarantor was the reason we were successful in finding our home. It was so easy, painless,and help was available every step of the way. I would highly recommend them.
3. September 2026
Easy and straight forward pre approval.
7. September 2026
Those great super fast got approved
3. September 2026
Amazing
Amazing! They are the reason why I got approved and my first Apartment.
Thank you so much! The Guarantors :)
#LA #FirstApartment
2. September 2026
I like the action and response time and…
I like the action and response time and the professionalism
4. September 2026
yes they helped me get my apartment so…
yes they helped me get my apartment so I can get back on my feet
31. August 2026
Extremely frustrating at every step
First, I filled all the application details correctly. But when I added my roommate, my information was changed to his prior unfinished application for no reason.
Correcting this was a nightmare. It was nigh impossible to reach a human as the phone number for a live person isn’t even listed on the contact us section and the AI support bots are next to useless and waste 5+ minutes of your time before finally opening a support ticket for a human.
The first support person incorrectly stated that the address I requested to update our application to wasn’t a valid registered building, even though it is literally the address when you Google the building name.
Someone eventually called me by phone and I missed it. When I called back, the next person had no idea why I’d been called, and proceeded to lie about the live support number being listed on the website when only the chat bots are. Then he backpedaled and said it was a common complaint that he’d bring up to the product team, but this mistake seems to be done on purpose.
After that, I requested to cancel, but for some reason you can’t open more than one application?! So I had to go through this song and dance of waiting an hour or longer for each reply just to cancel and then to reopen.
It took almost a week to fix an application back to the details i literally submitted it with. Ridiculous
20. August 2026
Antwort von TheGuarantors
We agree that processing times should be much faster, and we apologize that your specific application took longer than anticipated.
We do want to clarify that after you started your application on August 20th, we were able to pre-approve your application on August 21st. Unfortunately, we were not able to proceed with finalizing the application without receiving confirmation from your leasing office to verify the lease details, which did not come until August 25th.
There were also a few issues that contributed to the confusion during the process. The current address listed in your agreement for one of your co-tenants was incorrect, as you flagged. This is a section of the application that users enter themselves instead of us, but we apologize that correcting it added additional time to the process.
We also want to address the communication issues you experienced. We're sorry that reaching a live representative took longer than it should have. We did attempt to reach you by phone to follow up but we did not get a response.
We're glad you were ultimately able to move into your apartment using our lease guarantee, and we hope that the next time you apply, the experience is much smoother.
Best regards,
TheGuarantors Team
They really help me get my apartment…
They really help me get my apartment after having issues on my application
3. September 2026
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