I had to change the first scooter I bought because there was a fault with the battery container. I couldn't fit the battery onto the scooter. A replacement scooter was delivered to my house promptly w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The help with choosing a new scooter was good and very helpful. The only problem I have is slowing it down as it’s not like my previous scooter where you could slow it down to a turtle speed speciall... Mehr ansehen
Everyone at TGA mobility are wonder people to talk to and the drivers that come out are also so friendly and explain everything in detail always making sure my needs comes first thank everyone
It's always a pleasure to deal with Tga caring people that go out of there way to help wouldnt think of going anywhere else.
Unternehmensdetails
Vom Unternehmen geschrieben
At TGA Mobility, we believe that when it’s hard to move, you needn’t stop living. We provide scooters and wheelchairs tailored to suit all kinds of people with all kinds of needs.
Kontaktinformationen
Woodhall Business Park, CO10 1WH, Sudbury, Vereinigtes Königreich
- 01787 882244
- info@tgamobility.co.uk
- tgamobility.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Amazing
Farnborough store.
Garry and David went above and beyond in helping me with my chair. As needing a wheelchair is new to me I felt at ease and extremely comfortable. They not only were amazing but they have given me my freedom back. Thank you
Joanna

Antwort von TGA Mobility
Do not miss out looking at them
On the phone when you call them its like calling your best best friend so nice at the start you now thay are there for big things and little do not matter you get the all from them my ride needed a lot of work and bill was going to be big but from the start thay lowerd my stress did tell me all step bye step work fast to get my ride back fast txted me updates and called me now and then telling me how things were going my ride came from them long I go tryed others who let me down bad and did bad work but them no it came back as new riding better all things Fixed bill ended up being lower then I planed dropped it at home. 1st ever Bill I been so happy to pay and now booking it in for a service end of year for as long as I have it now and go back to them to have it Fixed from now on and buy my next new one from them as thay sell the best out there just look at them.

Antwort von TGA Mobility
Great knowledge and very pleasant to…
Great knowledge and very pleasant to deal with
Great company

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Over and above expectations
Over and above expectations. The telephone advisor Sam was excellent as was Greg the delivery guy. I honestly can not fault T.G.A. the aftercare is so good.

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Antwort von TGA Mobility
Dealt with Tga for 25 years very good…
Dealt with Tga for 25 years very good very professional

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Antwort von TGA Mobility
NOT recommended
Update: I also posted this review on TGA’s facebook page and was pleased when someone commented on it, apologising and saying they’d contact me.
Not only has no-one been in touch, all reviews have been deleted from the Facebook page. That speaks volumes.
A mobility shop managed to fit the new battery but the range has improved only by 0.2 miles. A helpful TGA engineer has now checked my scooter but didn’t find any reason for its poor range. So now I’m stuck with a £2.5k scooter that does only a third of the ‘up to 12 miles’ in its description. I’m really disappointed, especially as the only option left is to take further action.
I hope TGA is proud of itself.
———————————————————————————
Excellent pre-sales service. I was able to try out several scooters to make sure they could cope with the places in which they’d be used. Settled on the Minimo Plus with the longer range battery, supposedly up to 12 miles on a charge. Huh! Maximum range has consistently been just under 4 miles. When I complained to TGA, I was told to see how far it went and go only that far. As a result, I got stranded whilst out.
As others have said, e-mails and phone calls, even to the CEO (does Daniel Stone even exist?), go unanswered. My Minimo has broken down twice, leaving me waiting for an engineer for 3 or 4 weeks. Finally, after I’d had the scooter a year, an engineer told me the battery fitted is the standard range, 10.5, which is not what I ordered or paid for. Of course, the paperwork shows nothing different and it’s been impossible to see which battery was supplied. After numerous e-mails (with the help of CAB) and phone calls, TGA finally sent me a new battery that arrived immediately before Christmas but a) it STILL isn’t the one I ordered(it’s the standard range) and b) it’s impossible so far to fit it. There are no instructions and no engineers available anywhere over the festive period, so I’m stranded again.
Such a pity - IF it functioned as it should, it would be a great little scooter, as it copes with hills and rough ground admirably. However, with such appalling after-sales service from the company PLUS an unreliable scooter that doesn’t match its description, I wouldn’t dream of buying from this company again and most certainly don’t recommend it to others.

Antwort von TGA Mobility
TGA does a really great job they help u…
TGA does a really great job they help u with what scooter u may need when phoning and help u all through the process of getting a suitable product for yourself.

Antwort von TGA Mobility
My Scoozy
The Scoozy I have got it's out of this world
For a cross between a powerd wheelchair and a mobility scooter it does all that it says it will do the only problem it has is
the battery's they don't like the cold so
when it is cold 🥶 u will not get the average
miles out of it and sometimes it will only go
at speed 2 but when it warms up it works perfectly.Thank u all at TGA for all the help u gave me it's much appreciated 👏

Antwort von TGA Mobility
The usb charger is great when your out…
The usb charger is great when your out and about

Antwort von TGA Mobility
TGA were very helpful from my initial…
TGA were very helpful from my initial enquiry with Sam, through to Russ coming to my home to demonstrate the autofold. I also had a call after I had purchased to see if I was happy and if I needed anything else. Would definitely recommend TGA and my mínimo autofold scooter.

Antwort von TGA Mobility
Outstanding experience throughout.
Extremely easy site to navigate, with all the information required to hand. Very pleasant representatives to hand offering sound advice and practical knowhow. The Rollbuddy rollator purchased arrived by courier well ahead of the predicted time. As for the Rollbuddy, an exceptional product very easy to use and doubles as work surface to work and eat from. I am delighted with my new rollator and would recommend it.

Antwort von TGA Mobility
I have dealt with TGA for years
I have dealt with TGA for years
Products and customer service are the best

Antwort von TGA Mobility
Highly recommend TGA
Couldn't recommend TGA enough. Jo has been incredibly helpful with easy communications and Steve was brilliant on our trial visit and when delivering my Whill C2 chair. They were most accommodating when I wanted to trial the chair on terrain that I would use it for mostly and answered all of our questions too. Life has been made more enjoyable with my new chair and I couldn't be happier.

Antwort von TGA Mobility
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