Originally I gave this company a 2stsr rating. But it was not for the product which is very good. It was for discussion with the company as the incorrect size light was delivered and I could not get a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Recently had an issue with delivery notification and Tekled dealt that will it promptly and even issued a refund. The two lamps I’ve purchased so far work well and are good value.
I noticed that one of my 5ft Led batten lamps failed to work. I noticed that if I touched the end where the cable entered the fitting it came on but only for a couple of seconds. I contacted the suppl... Mehr ansehen
Bit disappointed with the pendant lights. Looked nothing like picture on website. Ordered the nickel version but it was much more silvery than shown and the brown-coloured cord was a complete surpris... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Established in 2004, TEKLED has evolved into a distinguished manufacturer and supplier of both internal and external lighting fixtures, tailored for commercial, industrial, and residential applications. Our product line boasts a broad range of indoor and outdoor lighting solutions, including ceiling lights, wall lights, downlights, spotlights, among others. With over 15 years of industry experience extending across four continents and more than ten countries, TEKLED is renowned for delivering exceptional customer service, an expansive assortment of quality products, all while upholding the steadfast reliability that has underpinned our operations since our inception.
Kontaktinformationen
TEKLED Unit 21, Beeston Business Park, Technology Drive, NG91LA, Beeston, Vereinigtes Königreich
- 0115 922 1605
- customerservice@tekled.co.uk
- tekled.co.uk
4,7
Hervorragend
2377 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Prompt reply
Prompt reply to previous Trustpilot review. And arranged replacement to be delivered by return post
24. Juni 2026
Antwort von TEKLED
Thank you for your positive feedback. We're pleased to hear that our team responded promptly to your previous review and was able to arrange a replacement that reached you quickly.
We truly appreciate you taking the time to update your experience. Your feedback means a great deal to us, and we're always here to help if you need anything in the future.
Antwort von TEKLED
Thank you so much for your positive feedback! We are so glad that you had a great experience with us.
Antwort von TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
Very good product
17. Juni 2026
Antwort von TEKLED
Thank you so much for your wonderful review! It's fantastic to know that you had a great experience with TEKLED.
Antwort von TEKLED
Thank you so much for your positive feedback! We are so glad that you had a great experience with us.
Antwort von TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Quick delivery well packaged
15. Juni 2026
Antwort von TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
A good selection to choose from
A good selection to choose from. The prices are competitive with all the major suppliers and the delivery was swift.
I will be using this company again!
15. Juni 2026
Antwort von TEKLED
We are incredibly grateful for your kind words. Thank you for sharing your positive experience with us!
It was unpleasant situation when who…
It was unpleasant situation when who delivered my parcel didn't fallow my instruction on delivery place and it was stolen.
Tekled sorted situation and in 2 days they send me a new parcel with lamps.
Thank you Tekled
8. Juni 2026
Antwort von TEKLED
Thank you for taking the time to share your experience. We're very sorry to hear about the delivery issue and that your original parcel was stolen after the delivery instructions weren't followed.
We're pleased that we were able to resolve the situation quickly and get a replacement sent out to you within two days. Thank you for your patience and understanding throughout the process.
We truly appreciate your kind words and your support. We hope you enjoy your new lamps, and if you ever need any assistance, our team is always here to help.
Antwort von TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Brilliant service.
9. Juni 2026
Antwort von TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
Antwort von TEKLED
Thanks for your feedback and for choosing us for your lighting needs! At TEKLED, we really value our loyal customers. Do not forget to sign up for our emails to enjoy exciting discounts throughout the year. We hope to see you again!
Order light fitting from Tekled
Order light fitting from Tekled, the prices are competitive and delivery quick. Well recommended
8. Juni 2026
Antwort von TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Fabulous company to deal with
Fabulous company to deal with. Helped through messages and photos to get exactly what I needed. I bought the right bulbs for my lamps and also purchased a really useful architects floor lamp that was on offer. I use lamp every day for my stitching and reading as it’s so versatile.
3. Juni 2026
Antwort von TEKLED
Your kind words about our company are much appreciated. Being recognised as a "fabulous company" by customers like you is the ultimate reward for us. We strive to make every interaction with TEKLED memorable and positive. Your feedback inspires us to continue our commitment to excellence. Thank you for choosing us!
Two years + now fitted seven 4 foot led…
Two years ago I fitted seven 4 foot led batten lights. All have failed, just under warranty. Having contacted the company to my delight they have a arranged collection of the failed light fitting and made a FULL REFUND . I cant say how impressed I am with there customer service in resolving the issue and will probably use them again the future. Thank you :)
2. Juni 2026
Antwort von TEKLED
Thank you so much for taking the time to update your review and for your kind words.
We're sorry that you experienced issues with the LED battens, but we're delighted that our customer service team was able to resolve the matter to your satisfaction. We always aim to stand behind our products and provide the best possible support when things don't go as expected.
Your feedback means a great deal to us, and we truly appreciate your understanding and willingness to consider us again in the future. Thank you once again for your support, and we look forward to serving you again.
Only one complaint was that the small…
Only one complaint was that the small drain pipe did not hold in the retaining position very securely when I tested the unit and began leaking during the test run.Maybe a more securing clip might be a better idea,or you could inform the user to double check that the drain tube is pressed well into the holding position.Apart from that everything worked great.
1. Juni 2026
Antwort von TEKLED
Thank you for taking the time to leave a review.
From the details you've shared, it appears this review may be intended for a different company, as we do not recognise the product you have described as one supplied by TekLED.
If this review was posted in error, we would be grateful if you could check the retailer or manufacturer and update it accordingly. If you believe the review is about a TekLED product, please contact us with your order details so we can investigate further.
Thank you.
Excellent service
Placed 2 orders inside a couple of days. Both were quickly processed and sent out with good communication and speedy delivery. Products were exactly as described and competitively priced. Very impressed. Will definitely use them again.
5. Juni 2026
Antwort von TEKLED
Your positive review has brightened our day at TEKLED. We are grateful for your kind words and thrilled to have played a positive role in your experience. Our commitment to quality and customer satisfaction remains unwavering.
Great products and fast delivery
Great products and fast delivery! what more could you ask for :-)
1. Juni 2026
Antwort von TEKLED
Thanks for spreading the 'light' with your kind words. We are beaming with joy over here!
2 pendant ceiling lights with shades
Thank you very much for ceiling pendant lights with shades.look very nice + Ambient. Put them in top hallway and by front door entrance.. VGQ .
30. Mai 2026
The Picture Lights were delivered quite…
The Picture Lights were delivered quite quickly and have now been installed. They look very good and are do all I hoped.
21. Mai 2026
Antwort von TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
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