Originally I gave this company a 2stsr rating. But it was not for the product which is very good. It was for discussion with the company as the incorrect size light was delivered and I could not get a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Recently had an issue with delivery notification and Tekled dealt that will it promptly and even issued a refund. The two lamps I’ve purchased so far work well and are good value.
I noticed that one of my 5ft Led batten lamps failed to work. I noticed that if I touched the end where the cable entered the fitting it came on but only for a couple of seconds. I contacted the suppl... Mehr ansehen
We needed a replacement part for a product we had bought from TEKLED previously. It took several emails to get a clear answer from TEKLED and the first part they sent (made of glass) was not securely... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Established in 2004, TEKLED has evolved into a distinguished manufacturer and supplier of both internal and external lighting fixtures, tailored for commercial, industrial, and residential applications. Our product line boasts a broad range of indoor and outdoor lighting solutions, including ceiling lights, wall lights, downlights, spotlights, among others. With over 15 years of industry experience extending across four continents and more than ten countries, TEKLED is renowned for delivering exceptional customer service, an expansive assortment of quality products, all while upholding the steadfast reliability that has underpinned our operations since our inception.
Kontaktinformationen
TEKLED Unit 21, Beeston Business Park, Technology Drive, NG91LA, Beeston, Vereinigtes Königreich
- 0115 922 1605
- customerservice@tekled.co.uk
- tekled.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
great products and response via…
great products and response via whatsapp to warranty support

Antwort von TEKLED

Antwort von TEKLED
Lights were well packed and arrived on…
Lights were well packed and arrived on time

Antwort von TEKLED
Being wary of shopping online from a…
Being wary of shopping online from a company I haven't used previously, I made the purchase with fingers crossed if I'm being honest. I have to say I needn't of worried. The light surpassed my expectations and actually makes me happy ever time I go in the room it's fitted in. Some5its the small things in life, thank you Tekled 🙂

Antwort von TEKLED
USE TEKLED FOR ALL YOUR LIGTHING NEEDS
I first purchased an under-cabinet strip light from TEKLED in February 2024 and remembered the excellent service. When another supplier’s light later failed, I returned to TEKLED. Unsure which replacement to choose, I contacted customer support, who responded quickly and sent me a link to the most suitable product. The strip light arrived within 48 hours, and I was very pleased with it after installation. Customer Support kept me informed throughout and, despite this being an inexpensive item, treated me like a VIP. I highly recommend TEKLED for lighting needs and will definitely use them again. Thank you, TEKLED.

Antwort von TEKLED
Good service, with products that are functional and reasonably priced, but not high-end
Bought a standing lamp from TEKLED. It arrived quickly. We had some issues with it, so they promptly replaced it free of charge. The quality is OK and functional for the price, but don't expect a high-end designer product.

Antwort von TEKLED
Good lights delivered quickly.
Good price and quick delivery. Easy to set up and nice bright under cabinet lights.

Antwort von TEKLED
Light arrived as described
Light arrived as described. Good quality finish.
Item was packed very well. Quick to dispatch.

Antwort von TEKLED
Excellent customer service thank you
I originally ordered some lights through Amazon which had a faulty remote.
I contacted though Amazon. I was contacted by a representative and the issue was resolved, quickly and efficiently, and a new product was sent out

Antwort von TEKLED
My experience with TEKLED has always…
My experience with TEKLED has always been superb, quality goods and customer service are second to none. One of my recent purchases unfortunately failed which was very surprising as the quality of these lights are simply superior to other brands, my older purchases are still operating perfectly, so the proof of quality is certainly there. I contacted customer services and explained the issue I had, no fuss - no quibble, the new lights were with me within 48 hours of contact, also a prepaid postage label was provided to return the faulty lights. I have no hesitation in recommending TEKLED to anyone, it really is a breath of fresh air to buy from a company who do actually care for their customers which unfortunately is a very rare occurrence these days. TEKLED should be very proud of their achievements in all customer and product areas, please don’t change a thing!

Antwort von TEKLED
Updated: Exemplary customer service recovery by the founder, Merih!
[UPDATE] I am completely revising my previous review thanks to the outstanding intervention of Tekled's founder, Merih.
After I posted my initial frustrations and emailed him directly, Merih called me almost immediately. He was profoundly apologetic and personally investigated the entire mess. It turns out the delivery company, DPD, had lost my delivery of downlights and failed to admit it.
Merih’s actions to fix DPD's mistake were exemplary. He immediately:
Promised to reissue my original order the next business day.
Refunded my delivery charge entirely.
Ensured a 24-hour delivery for the replacement.
I am now receiving regular text and email updates, and my replacement order is arriving today at 5pm, exactly as promised. It is a real shame Tekled was let down by DPD, but I am incredibly pleased with this great outcome. Merih went above and beyond to make things right. Highly recommended!

Antwort von TEKLED

Antwort von TEKLED

Antwort von TEKLED
Value for money
Value for money. Quick delivery. Top Purchase. Definitely recommend

Antwort von TEKLED
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