Taskrabbit Delivery (formally Dolly) Bewertungen 

I have multiple issues that need to be addressed with task rabbit as a service. The people who were booked for my move were double booked, so then my move was delayed by almost two and a half hours. I don't blame this on the individuals, since they stated that taskrabbit booked it for them before they could change it. Additionally, they seem to have not been informed that they would be required to help take apart my bed and then reassemble it in my new place. I contacted taskrabbit ahead of time to ensure that they would be able to do this, and taskrabbit confimed they would. Luckily, they were nice enough that they still did it. Moreover, some of the legs of my bed got a little bit crooked during some point of transportation. Especially considering the significant cost of the whole process, I would have expected a better overall experience.

They were able to work with my schedule

The delivery men showed up when they said they would. They were very polite.

Driver was right on time and he hauled everything up in the second floor.

Absolutely awful. The delivery person lost my items and I haven't been able to get them back. And the part he did deliver, he didn't assemble. 100% would never recommend this service.

Horrible customer service and late task rabbit helpers.
Scheduled for 2-4pm helpers to unload U-Haul into an apartment.
At 11am I received a garbled voicemail from someone asking if I want them to come at noon but could not call them back. And no, I did not want them at noon, that's why I scheduled the time from 2-4pm.
2 pm comes and no helpers. Search Taskrabbit site and can't find phone number to contact and no messages in the messages section nor can I initiate a message.
Find a number to contact by searching internet. Call, they tell me the helpers have 30 minute window to arrive.
230pm no helpers. Call back ask for assistance, they hang up on me.
Call back, they hang up on me. Call 3rd time hang up on me.
245pm I have to find other people to help me move items because I have to have U-Haul returned by 5pm and at this point I think the helpers are not showing up.
Then, after half the things are moved, helpers arrive at 315pm. This is unacceptable.
I continued to call customer service was hung up 2 more times, then had someone named Greg offer a $20 credit (off a $260 charge) when I asked for supervisor I again was hung up on
Then called back and was given a case number and told a specialist team would contact me in 24-48 business hours
I then received an email offering $80 credit
At this point I need a full refund. Taskrabbit did not fulfill their order as contracted
Lesson learned I will never use this company and I will share my story far and wide as a warning to others

on time, quick

The movers were friendly but they weren’t professional movers. Most of my furniture was damaged. I just moved into a new house a lot of my walls were banged up with dents. They were kind but it wasn’t a white glove service and I usually don’t complain but this is also a brand new house that I had renovated so now I have to do new touch ups.

The driver communicated with us and was on time as scheduled.

I was amazed at the ease of using this app. Andres and Jason were amazing and I am so happy with the results of unloading furniture from a POD for a two bedroom apartment.

The crew was polite and only spent about 1-2 minutes in my house picking up and carrying out the mattress to be taken away ( all on the ground floor). This was all fine. On the other hand, I paid $150 for this service and ended up doing most of the work. Also, I was given a service window from 2:30- 3:00 pm by the driver, they showed up at almost 5:30 pm. The kicker was being ‘reminded’ to tip the delivery guys. If anyone should be tipped for this service, it should be me.

The gentlemen were courteous, careful and opened boxes outside in order not to bring dust into the house. They set the furniture up quickly.

Friendly staff

Frank and his assistant did an excellent job. Already planning to hire again.

The two guys arrived on time, were especially professional and helpful and did a great job! Thank you!

My experience was wonderful! The service provided was quick and thoroughly.

The delivery simply didn’t show up, I lost my goods. The phone number would always respond with “too busy try again later”.

We were super happy with the delivery.

The app itself wasn't super clear of being able to send a tip until it was too late to do so.

So if the delivery driver reads this - thank you - I wasn't able to be there when it was delivered & would've tipped then but, the app failed you.