Reaching the summit of Mt Kilimanjaro was my goal, but it was Waziri and his exceptional team who made it possible. These men carried heavy loads up the mountain, kept their spirits high, and never st... Mehr ansehen
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Das sagen Bewerter
We’re on our way home from two weeks in Tanzania. Ten days safari and four in Zanzibar we’ve had the most incredible time. Tanzania Specialists satisfied from A to Z, from our first enquiry to e... Mehr ansehen
Unternehmen hat geantwortet
Even though I felt Tanzania Specialist where very inflexible regarding the situation in the Middle East (check T and C’s), once we finally got there I could not fault the people or the accommodation.... Mehr ansehen
Unternehmen hat geantwortet
Veronica did a great job planning my trip. She answered my many questions and eased my stress about flying solo across the world. Every hotel experience was wonderful and thoughtfully curated. Ha... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Tanzania Specialist
Vom Unternehmen geschrieben
NEW ON TRUSTPILOT !
We are Your Guide to Tanzania's wonders
Tanzania is a top safari destination and has so much to offer. You can choose to experience an amazing Tanzania safari, a round-trip, and relax at the world’s most beautiful beaches on Zanzibar Island. Or did you always dream about climbing Kilimanjaro?
Get in touch with our experts: we are called Tanzania Specialist for a reason!
Karibu Tanzania, see you soon in Africa!
Kontaktinformationen
Socratesstraat 1, 2675 XD, Honselersdijk, Niederlande
- +1 518 634 1139
- safari@tanzaniaspecialist.com
- tanzania-specialist.com
Let’s plan your dream trip together!
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My Kilimanjaro summit climb made possible
Reaching the summit of Mt Kilimanjaro was my goal, but it was Waziri and his exceptional team who made it possible. These men carried heavy loads up the mountain, kept their spirits high, and never stopped encouraging me. I trusted them with my life, and they delivered with honour, strength, and heart. I am endlessly grateful — they are extraordinary people, and they will always have a special place in my heart.
26. April 2026
Excellent Safari
We’re on our way home from two weeks in Tanzania. Ten days safari and four in Zanzibar we’ve had the most incredible time.
Tanzania Specialists satisfied from A to Z, from our first enquiry to every other detail from arrival to departure.
Our driver Spear amongst all the other staff was absolutely exceptional as a guide, historian and driver. His knowledge of the wildlife was outstanding with many funny stories.
This trip of a lifetime has delivered on that promise, with not only the big five but a vast array of animals and birds.
The hotel selection was excellent the Serengeti Sounds of Silence and the Park Hyatt Zanzibar were standouts in a five star list. Awesome views, private pools and excellent all round service was constant at all the accommodation.
I would recommend Tanzania Specialists to anyone interested in an African trip.
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tanzania Specialist
Dear Paul Walton
Thank you so much for sharing this wonderful review and for choosing Tanzania Specialist for your safari and Zanzibar holiday experience.
We are truly delighted to hear that your journey delivered the trip of a lifetime and that every stage of the experience, from the first enquiry to your departure, met your expectations.
A very special thank you for your kind words about Spear. We are incredibly proud to have passionate and knowledgeable guides like him on our team, and we will be sure to share your compliments with him. Hearing that his storytelling, wildlife knowledge, and guidance made such a positive impact means a lot to us.
It is also fantastic to know that you enjoyed the accommodation selections, especially Serengeti Sounds of Silence and Park Hyatt Zanzibar. Creating memorable safari and beach experiences with excellent comfort and service is always our goal.
Thank you once again for your trust and recommendation. We truly appreciate it and hope to welcome you back to Tanzania for another adventure in the future.
Tanzania Specialist Team.
Great People
Even though I felt Tanzania Specialist where very inflexible regarding the situation in the Middle East (check T and C’s), once we finally got there I could not fault the people or the accommodation. Our guide Dotto was awesome and went out of his way to make sure we had an amazing experience. We did 2 nights in Dodoma to visit where my wife was born and he went above and beyond to make sure all our expectations were met. The game drives on Tarangerie, Serengeti and Ngorongoro crater were all special in their own way and we will never forget this experience. Even though we went at the end of the wet season (April) we still saw all of the animals and because of the lack of visitors it was not crowded at all. Highly recommended going at this time.
22. April 2026
Antwort von Tanzania Specialist
Dear Peter P
Thank you very much for taking the time to share your experience with us.
We truly appreciate your honest feedback. I understand your concerns regarding the flexibility around the situation in the Middle East—while we always aim to support our guests as much as possible, we are guided by our agreed Terms & Conditions, especially in situations influenced by external factors beyond our control.
That said, I’m genuinely pleased to hear that once you arrived, your experience met your expectations. It’s wonderful to know that your guide, Dotto, made such a positive impact—going the extra mile, especially for such a meaningful visit to Dodoma, is exactly the level of care we strive to deliver.
Your feedback on the safari highlights in Tarangire National Park, Serengeti National Park, and Ngorongoro Crater is also fantastic to hear. April is indeed an underrated time to travel—lush landscapes, fewer crowds, and still incredible wildlife sightings.
Thank you again for recommending this period and for traveling with us. We hope to have the pleasure of welcoming you back in the future.
Tanzania Specialist Team.
We loved the safari experience with George
We loved the safari experience with George our guide - Tarangire National Park, Serengeti and Ngorongoro Crater fantastic and superb accommodation! However before and after in Zanzibar was less than stellar.
17. April 2026
Antwort von Tanzania Specialist
Dear Judith
Thank you so much for sharing your experience with us.
We’re truly delighted to hear that you had such a fantastic safari with George, exploring Tarangire, Serengeti, and the Ngorongoro Crater is always special, and it’s great to know the guiding and accommodations met your expectations.
At the same time, we sincerely regret that your stay in Zanzibar did not match the same standard. This is certainly not the experience we aim to deliver, especially as we strive for consistency throughout the entire journey. Your feedback is very important to us, and we are already reviewing the Zanzibar arrangements internally to understand where improvements are needed.
If you’re open to it, we would really appreciate a bit more detail regarding your Zanzibar stay so we can address this more precisely.
Thank you once again for traveling with us, and we hope to have the opportunity to welcome you back for an even more seamless experience next time.
Tanzania Specialist Team.
Thorough and delightful
The company made sure every detail was taken care of. As I was travelling alone and under the weather, so to speak, this was reassuring. The hotels were lovely and the drives rewarding. I would certainly recommend them.
22. April 2026
Antwort von Tanzania Specialist
Dear Peggy McGuire
Thank you so much for your kind and encouraging review! We're delighted to hear that you felt well taken care of and that your experience with us was both thorough and enjoyable. It's wonderful to know that you appreciated the hotels and the drives, and that we could provide some reassurance during your trip.
We truly appreciate your recommendation and hope to have the pleasure of planning another memorable journey for you in the future.
Wishing you all the best!
Tanzania Specialist Team.
Amazing safari experience for my bday
Veronica did a great job planning my trip. She answered my many questions and eased my stress about flying solo across the world. Every hotel experience was wonderful and thoughtfully curated.
Hashim was the best! He made my first safari experience unforgettable - I felt safe the entire time as a solo female traveler, he was kind and knowledgeable on the country and animals, drove to the best spots for some amazing closeups with so many animals and I even got to see the big 5!!
Tanzania was my best birthday yet! Thank you all so much!
15. April 2026
Antwort von Tanzania Specialist
Dear Katrina
Thank you so much for sharing your wonderful experience!
We're thrilled to hear that Veronica's planning and Hashim's expertise made your birthday safari unforgettable. It’s fantastic that you felt safe, enjoyed the close-up animal sightings, and had your first safari experience be such a highlight.
Tanzania truly is a special place, and we're so glad it made your birthday memorable. Wishing you many more adventures ahead!
Tanzania Specialist Team.
Safari + Kilimanjaro - great experience with Tanzania Specialists
Great experience with Tanzania Specialist organizing our Safari as well as a 6-days climb of Mount Kilimanjaro. Everything very well organized!
4. April 2026
Antwort von Tanzania Specialist
Dear Robert & Family,
Thank you so much for your kind words and for sharing your wonderful experience with Tanzania Specialists.
We are delighted to hear that you enjoyed your safari and the Kilimanjaro climb, and that everything was well organized to meet your expectations.
It was our pleasure to be part of your adventure, and we truly appreciate your trust in us. If you have any future travel plans or need further assistance, please do not hesitate to reach out.
Wishing you many more exciting journeys ahead!
Tanzania Specialist Team.
My first contact with Prince helped me…
My first contact with Prince helped me pick the company. He explained everything in detail and customized my package the way we want it and my guide and Driver Kaana was friendly and courteous.
14. April 2026
Antwort von Tanzania Specialist
Dear Irfan Khan,
Thank you very much for sharing your wonderful experience! We’re delighted to hear that Prince provided you with clear and detailed assistance, helping you choose the right package. It’s also fantastic to know that Kaana, our guide and driver, was friendly and courteous throughout your journey.
Your kind words mean a lot to us, and we look forward to welcoming you back in the future. If you need any further assistance, please feel free to reach out.
Safe travels!
Tanzania Specialist Team.
The best by far …
The guides were the best always accommodating our needs.
This is my second time using them and i will back again
8. April 2026
Antwort von Tanzania Specialist
Dear Customer
Thank you so much for your wonderful feedback! We are thrilled to hear that you had an excellent experience with us again and that our guides were able to meet your needs. Your kind words motivate us to continue providing the best service possible.
We look forward to welcoming you back on your next adventure. Should you need any assistance with future bookings, please don’t hesitate to reach out.
Safe travels and see you soon!
Tanzania Specialist Team.
Safari with heart
We have booked a 9 day safari with Tanzania Specialist. The communication with our agent Olosotu went very smoothly, he was very helpful and gave us many useful tips how to put the route and the safari together, so we have the best experience in the end. From day one all worked perfect, from the pick-up at the airport, first transfer to our hotel, meeting with our guide and driver Remi and of course the safari itself.
Our guide Remi is an extraordinary person. Excellent driver and the best animal spotter ever. And the best is, he can do it simultaneously - drive the car safely through the shaky routs in the parks (Africa massage ;-)), spot animals (even if they are far or hidden in the gras) communicate with the other guides, explain. He is a very nice person, funny but also very responsible, always having the wishes and the wellbeing of the guests on his mind. Thanks to his experience Remi knows what is the best and the safest distance to the animals, so they do not feel menaced and stressed. If you let him to use his experience and knowledge Remi will literally guide you to the best places and adventure. If you wish to deepen your knowledge, Remi is ready to explain or to give you his birds and animals book.
We also had the "pleasure" to experience of a flat tire in the middle of Serengeti, only a few meters away from a cheetah couple. But all went well and thanks to the help of another Tanzania specialist driver and a team work of all of us we managed also this situation. Our impression is that the company is highly professional, the guides are in close contact to each other and also to the company base, we met technical rescue teams in the parks, ready to help in difficult situation.
We highly recommend Tanzania Specialist and thank again Olosotu and Remi for the unforgettable experience.
9. April 2026
Antwort von Tanzania Specialist
Dear Zuzana
Thank you so much for sharing your wonderful experience with Tanzania Specialist! We're thrilled to hear that your 9-day safari was filled with memorable moments and exceptional service. It's fantastic to know that Olosotu provided helpful guidance and support throughout your journey, and that Remi's expertise, kindness, and dedication made your safari truly special.
Despite the unexpected flat tire near the cheetahs, it's great to hear that everything was handled smoothly and professionally safety and teamwork are indeed at the heart of a great safari experience. Your detailed feedback about the guides, the company’s professionalism, and the care for guests truly warms our hearts.
Thank you for highly recommending Tanzania Specialist. We hope your adventure inspires many more safaris in the future!
Tanzania Specialist Team.
Our best family adventure
From start to finish our dream Safari came to life! Our advisor George listened to our wants and needs and tailored our trip perfectly. Readily available for questions, phone calls, and advice. The online team was also very helpful with any concerns. Our bush camps and hotels were all lovely and each played a unique role in our adventure also! From rest and refresh to in the park authentic bush camps to enjoy the full sounds of nature. Upon arrival to Kilimanjaro airport our Safari tour guide Abdul took over and made the trip unforgettable. Full of knowledge, from animals to Tanzanian culture and everything in between. He knew exactly what we wanted from our adventure and was willing to make it happen. By offering early game drives, choosing wonderful lunch stops, and driving us around hours on end and keeping our 9 year old in mind when she was clearly tired for the day. We appreciate all your care and company very much and will be holding these memories forever!
2. April 2026
Antwort von Tanzania Specialist
Dear Laura
Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your safari adventure exceeded your expectations and that every aspect, from planning to the on-the-ground experience, was memorable.
George will be delighted to know how much you appreciated his personalized service, and Abdul’s dedication to making your trip special truly warms our hearts. We’re also glad that you enjoyed the variety of bush camps and hotels, and that the activities were tailored to suit your family’s needs.
Creating lasting memories for families like yours is what we strive for, and your kind words motivate us to continue delivering exceptional experiences. We wish you many more adventures and hope to welcome you back in the future!
Safe travels and best wishes,
Tanzania Specialist Team.
A safari full of adventures far and wide
I was so impressed by by my 2 drivers Alex and Bildat - their knowledge of your country while also being wonderful company for me - a 78 yrs seasoned traveller. Both with also great senses of humour and passionate about their work.
The staff in all accommodation I also applaud. The guides on my special excursions I would say the same about.
So thank you TZ Specialist for fulfilling my safari with all I requested.
23. März 2026
Antwort von Tanzania Specialist
Dear Susan Jane Fullerton
Thank you so much for sharing your wonderful experience! We're delighted to hear that your safari was filled with adventure and that Alex and Bildad made such a positive impression with their knowledge, humor, and passion. It’s also fantastic to know that our staff and guides across all accommodations met your expectations and contributed to making your journey memorable.
Your kind words mean a lot to us, and we truly appreciate your trust in Tanzania Specialist. It was our pleasure to fulfill all your requests and ensure you had a memorable safari experience.
We look forward to welcoming you back for more adventures in the future!
Safe travels and best wishes,
Tanzania Specialist Team.
What an amazing trip
Alex, our tour guide did an amazing job from the moment he picked us up at our hotel in Arusha. His knowledge and expertise was what made the trip so great. And of course the amazing beauty of Tarangire National Park and Ngorongoro National Park as well.
26. März 2026
Antwort von Tanzania Specialist
Dear Michael,
Thank you so much for your kind and thoughtful review.
We are truly delighted to hear that you had such an amazing trip with us. It’s wonderful to know that Alex made such a positive impression his dedication, knowledge, and passion for guiding are exactly what we strive to provide for every guest.
We are also glad you were able to experience the incredible beauty of Tarangire National Park and Ngorongoro National Park. These destinations are truly special, and it’s rewarding to know they contributed to such a memorable journey.
Your feedback means a great deal to us, and we sincerely appreciate you choosing to travel with us. We hope to have the pleasure of welcoming you again for another unforgettable adventure in the future.
Tanzania Specialist team.
excellent, outstanding company and experience
WOW, what can I say, my husband and I spent 8 days on safari and 8 days in Zanzibar with Tanzania Specialists and I can honestly say from start to finish what a fantastic experience. We could not fault the company, the staff or the hotels one bit. We had a mix up with our dates by a few months and without hesitation they were organised and rearranged and with 16 days numerous hotels and flights that was no mean feat so thank you for making that such a pleasant and unstressful time.
It ran smoothly from the moment we arrived until we left, we honestly will travel with no one else on our next trip.
Our driver/guide was simply amazing and gave us the best experience and made sure we seen the top 5 and more with 8 days of long driving to make sure we had the best trip, wow honestly thank you.
Every hotel we stayed at were exceptional particularly the manyara best view lodge, simply stunning. We enjoyed every day on safari be it, arusha, or the Serengeti but lake manyara for us was a real surprise but we just had the best days out where ever we were.
thank you for fulfilling a lifetime of dreams it was everything and more TOP TOP company
4. Juni 2025
Antwort von Tanzania Specialist
Dear Michelle,
Thank you for your incredibly kind and thoughtful review. Reading your words truly means a great deal to all of us.
We are absolutely delighted to hear that your 16-day journey combining both safari and Zanzibar was such a memorable and seamless experience from start to finish. It’s especially rewarding to know that even the unexpected date change was handled smoothly and without stress for you; our team always strives to ensure that every detail is taken care of, no matter how complex.
Your kind praise for your safari guide is deeply appreciated. Our guides are passionate about what they do, and it’s wonderful to hear that their dedication helped make your safari so special ensuring you experienced not only the Big Five but so much more along the way.
We are also thrilled that you enjoyed each of the properties, particularly Manyara Best View Lodge, and that destinations like Lake Manyara exceeded your expectations. Creating moments of surprise and delight is exactly what we hope for every traveler.
Most importantly, knowing that we were able to help fulfill a lifetime dream is the highest compliment we could receive. Thank you for trusting us with such a meaningful journey.
We would be honored to welcome you again for your next adventure, and we look forward to creating even more unforgettable memories together.
Tanzania Specialist Team.
Planning Stressful, Execution Fine
Once I got past the planning part, which was somewhat painful due to lack of engagement/follow up and failure to incorporate requested changes by the assigned specialist, the trip went smoothly and my daughter and I had a great experience. Our guide was competent, kind and accommodating, as were the staff at the hotels. Manyara Best View really did have one of the best views - it was quite special.
20. März 2026
Antwort von Tanzania Specialist
Dear Sara
Thank you for sharing your honest feedback. We’re glad to hear that once the planning phase was complete, your trip went smoothly and you and your daughter had a wonderful experience. We sincerely apologize for the challenges you faced during the planning process and appreciate your feedback regarding engagement and follow-up. Your comments will help us improve our communication and ensure we better incorporate our clients’ requests in the future.
We're happy that you enjoyed the accommodations and your guide’s professionalism. We hope to have the opportunity to serve you even better on your next adventure!
Tanzania Specialist team.
Spectacular Serengeti
Peter, my guide and game driver was excellent. He was very knowledgeable about the parks and all animals. He even helped me with my new camera! Very organized and safe with beautiful accommodations. I highly recommend Tanzania Specialists!
29. März 2026
Antwort von Tanzania Specialist
Dear Melanie,
Thank you so much for your wonderful review!
We are thrilled to hear that you had such a spectacular experience in the Serengeti. It’s fantastic to know that Peter made such a positive impact on your journey his knowledge, professionalism, and willingness to go the extra mile (even helping with your camera ) truly reflect the level of service we strive to provide.
We are also delighted that you felt safe, well organized, and enjoyed the beautiful accommodations throughout your trip. Your recommendation means a great deal to us.
It was a pleasure being part of your adventure, and we would love to welcome you back to Tanzania for another unforgettable experience in the future.
Tanzania Specialist team.
Fantastic
Very well organised, excellent drivers and guides, wonderful hotels. All in all a fantastic experience. We appreciated the contact phone number throughout in case of issues or questions, it made us feel looked after throughout.
16. März 2026
Antwort von Tanzania Specialist
Dear Emma,
Thank you for your kind words and for sharing your experience with us.
We are delighted to hear that your trip was well organized and that our drivers, guides, and hotels all contributed to a fantastic experience. It’s also wonderful to know that having access to our contact number provided reassurance and made you feel looked after throughout your journey ensuring peace of mind is always a priority for us.
Your feedback is greatly appreciated, and we would be thrilled to assist you with another memorable adventure in the future.
Tanzania Specialist team.
Thanks for the most amzing Safari.
Thanks for giving us the most amzing safari experience. We were trhilled.
Thanks a million to our friendly, warm and unbelievable knowledgeable guide John-Paul. He could answer any question we had about the wildlife, about Tanzania and it`s culture. He was excellent at finding and understanding the game - knew excatly when to move on to the next and when to stay put to get the best view of moving animals or hunting animals - it was GREAT. We felt we all became friends and that was nice since we spent so many hours in the car together.
The process before our safari was also top 10.... The e-mail correspondance was fast - every question was answered and alll the promises was kept.
We can only give Tanzania Specialist our ABSOLUT MOST top, top top recommadations. When we have saved up, we would for sure choose them and John-Paul for another Safari.
Charlotte & Willow - Denmark
13. März 2026
Antwort von Tanzania Specialist
Dear Charlotte & Willow,
Thank you so much for your extraordinary review.. Reading your words brought a big smile to our team.
We are thrilled to hear that your safari with John Paul exceeded expectations. He truly is passionate about wildlife and Tanzanian culture, and it’s wonderful to know that his knowledge, guidance, and instinct for game viewing made your experience both educational and unforgettable. The fact that you felt like friends after so many hours together is exactly the kind of connection we hope for between our guests and guides.
We are also delighted that the planning process met your expectations prompt, clear communication and keeping promises are core to how we operate. Your recognition means a lot to us.
Thank you for your highest recommendation. We would be honored to welcome you back for another safari with John Paul whenever the time is right.
Tanzania Specialist team.
A Dream Safari Experience from Start to Finish
Tanzania was truly a dream come true. From the moment I was picked up at the airport to my departure, everything was perfectly organised and seamless. The accommodations were all excellently chosen, and the staff at each location were incredibly kind, welcoming, and helpful. The food each day was amazing—even the lunchboxes included a great variety of delicious options.
A special mention goes to my safari guide, Elishita. He was an outstanding driver and exceptionally knowledgeable about every animal we encountered. His ability to spot wildlife from incredible distances was truly impressive—a skill I wish we all had! Thanks to him, I was lucky enough to see an incredible variety of animals, including the Big Five, which was a truly unforgettable experience. Elishita made my safari even more special, going above and beyond to ensure every moment was memorable. You could tell he genuinely loves what he does, and that made the trip even more meaningful.
I cannot recommend Tanzania Specialist highly enough. I will definitely use the company again when I return to experience the dry season.
20. März 2026
Antwort von Tanzania Specialist
Dear Danielle,
Thank you so much for sharing such a wonderful and detailed review. We are truly delighted to hear that your experience in Tanzania was a dream come true and that every aspect of your trip met your expectations.
We will be sure to pass along your kind words to Elisha and he will be thrilled to know he made your safari so memorable. It’s always our goal to provide seamless, authentic, and unforgettable experiences, and your feedback affirms that we’re on the right track.
We look forward to welcoming you back when you return for the dry season. Until then, safe travels and best wishes!
Tanzania Specialist team.
African Safari = Great & Stressful!
I was torn between a 2 and 3 star review because there were many positives on our 3 week trip to Kenya, Tanzania and Zanzibar.
The positives: Our guide was fantastic and really made the safari portion of the trip! All the people who were scheduled to meet us somewhere (like at the airport) and take us somewhere were there on time which made all the logistics manageable. Experiencing the magnificent animals in their natural habit was truly awe-inspiring.
The negatives: Communication, communication, communication. They say pole pole in Africa and that is true for anyone at Tanzania Specialists getting back to you, even when the situation calls for a quick response. Their painfully slow response time caused much frustration and stress when things had to be changed during the trip. One example is we were scheduled to finish our safari in Southern Serengeti. However, the rainy season started early this year and several guides and customers coming to Central Serengeti from Southern Serengeti told us the roads were virtually impassable, people were getting stuck for hours, and not to go there. So, we wanted to pivot our plans because it seemed silly to try and go South with the reality of the conditions, and we had to fight tooth and nail with Tanzania Specialists to make this change. It seems they would have preferred we waste hours, if not days, trying to get there and then back to Central Serengeti since that's where our plane was departing from. They finally acquiesced after much unnecessary yelling and upset, and then proceeded to book us into a lodge that was only half finished without telling us that in advance. It was completed enough that our stay was fine, but it felt like they put us there because they got a deal on the place.
Additionally, I would skip the suggested trip to Zanzibar. We went both to Pemba Island and then Zanzibar and wished we had gone home at the end of the safari the whole time. It also would have been helpful information, as a Christian, to know that it was Ramadan in the mostly Muslim Zanzibar. We were expected to adhere to their strict rules of no public drinking (not even water), eating or displays of affection between sunrise and sunset. We did a walking tour of Stone town and it was so hot I thought I was going to pass out and couldn't even sip water.
I think the pre-planning information could be much more detailed with helpful information that would have made our trip much smoother, especially for a first-time trip to Africa. One thing they don't tell you is to bring a lot of US $1.00 and $5.00 bills because the tipping doesn't stop. We only brought $20.00 bills or larger and that was a mistake.
Also, look closely at the distances between camps or lodges (if you're moving around a lot) because we spent many hours on the road just driving from one lodge to the next. Same goes for times of bush flights. Look closely and plot out the timing so you're not having to get up in the middle of the night.
Overall, it was a trip of a lifetime, but for the money we spent, we think there's definitely room for improvement.
16. März 2026
Antwort von Tanzania Specialist
Dear Julie Pettis
Thank you very much for taking the time to share such a detailed review of your experience. We genuinely appreciate your kind words regarding the planning process, itinerary, accommodations, meals, and the overall magic of the game drives. It’s wonderful to hear that despite the hiccups with the weather condition and the changes in plans during your holiday some aspects of your journey aligned with the high standards we aim to uphold, and we sincerely thank you for recognizing the dedication and responsiveness of our team during the planning phase especially the driver guide.
At Tanzania Specialists, we work with experienced guides and drivers carefully selected to ensure both safety and insightful local knowledge. We understand that having dedicated support on the ground is crucial for quick responses, and we acknowledge that we fell short in this area during your trip. Our ability to support guests is sometimes influenced by the responsiveness of our local partners, including accommodations, and we appreciate your understanding of these factors.
We’re pleased that the flexibility of the accommodation options helped adapt to weather conditions and that your overall experience remained memorable. Apology on how the selected alternative accommodation made you feel but we would like to mention that based on situation we had by that time we had no other better option that the offered one. As mentioned in your initial proposal, Tanzania’s climate features distinct wet and dry seasons, with the rainy season sometimes being unpredictable. While we always advise travelers on these conditions, nature’s variability is beyond our control. We hope you still enjoyed the enchanting sights of Africa’s rains.
Regarding currency and tipping, we usually recommend on the Travel guide document bringing a small amount of cash from home and withdrawing local currency upon arrival, along with tipping local staff where possible to show appreciation for their service. We apologize if this guidance was not sufficiently clear or caused any inconvenience.
Your insights about travel distances and flight timings are very helpful, and we will review how we communicate these logistics to better assist future travelers in planning their journeys to avoid middle-of-the-night departures.
With regards to Zanzibar visit we sincerely apologize for not providing sufficient information about the local customs, especially during Ramadan, which are deeply rooted in the culture and beliefs of the local community. We understand how important it is for travelers to be aware of these practices to ensure a respectful and enjoyable experience.
Lastly, we sincerely apologize for any frustrations caused by delays or support issues during your trip. However we did our best to accommodate your requests despite of the challenges that were beyond our control. Our goal is always to provide comprehensive support and a seamless experience, and your feedback will help us improve in this area.
Thank you once again for choosing Tanzania Specialists and for sharing your experience. We would be delighted to assist you in planning an even more enjoyable and stress-free trip in the future.
Tanzania Specialist Team.
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.