I needed help to cancel a phone contract as, for some reason, I couldn't do this online. After a lot of patience trying different solutions Kim helped resolve the issue. I have always dealt with Kim r... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a really positive experience with Kim whilst resolving some queries on our account. She was thorough in her approach, taking the time to understand the problem fully and worked quickly to get ev... Mehr ansehen
From ordering the broadband, through delivery and installation Lee was always very helpful and on the ball. Everything went really well . After the installation I wanted the router name and password... Mehr ansehen
I've been dealing with Kim Mccallum for many months now and she is always attentive and quick to respond and/or get queries sorted. Her efficiency is very much appreciated!
Unternehmensdetails
Vom Unternehmen geschrieben
Award winning not for profit energy and telecoms broker - donate upto 80% of our profits from your switch to your chosen good cause.
Kontaktinformationen
Unit 3 Bensham Street, NE35 7LN, Sunderland, Vereinigtes Königreich
- 0191 303 9404
- info@switchaid.org
- switchaid.org
Das haben sich andere Leute angesehen
Had pleasure to deal with Carla Redpath…
Had pleasure to deal with Carla Redpath who was very professional and helpful.
I Recently switch my network provider…
I Recently switch my network provider with the help from Kim it was so quick and easy Kim was very informative and mate the progress simply snd hassle from me and saved myself some money 😁 thank you Kim 👏
Amazing customer service setting up my…
Amazing customer service setting up my phone contract by Kim.
Her customer service after was even better, sorted everything out for me and couldn't have been more helpful.
Highly recommended.
Good customer service and great company…
Good customer service and great company looking forward to receiving my new handset.
Fast, Simple & Reliable!
Fast, Simple and Reliable!
What more can you ask for!
From the initial chat with Keith to setting up the system with the team. My VoIP services were set up in good time and was a simple process from start to finish.
The customer support was just as quick, helping me with questions i had on the phone system.
Highly recommend Switch Aid and their team!
Great customer service.
The customer service is very efficient and helpful. Carla was very helpful and resolved my query quickly.
Quality service by Lee and the team
Quality service by Lee and the team. Very helpful and informative. Was able to get my number set up in no time. Would definitely recommend.
Outstanding customer care from Keith…
Outstanding customer care from Keith Wood. Got few mobile contracts through him and he’s always been very supportive in resolving issues and after sale care.
I’ll definitely be back in the future.
Regards, Mario
Had a long time with service
Had a long time with service, great prompt service.
Quick and efficient support.
Internet Connection Problems
Aaron sorted out our internet issues quickly and found the source of our problems.
Great experience and advice
Great experience and advice given from customer support.
Very helpful
Kim Mccallum was as helpful as could be and made the whole process easy. Thank you to her and SwitchAid!
I've dealt with Keith now for almost…
I've dealt with Keith now for almost twenty years through various companies and his customer service has always been exemplary. Nothing is too much trouble and everything is carefully explained. The process has been seamless and his communication has been constant.
I've known Keith Wood for many years
I've known Keith Wood for many years, both in my current and in previous businesses. I have always found him to be knowlegeable, helpful, and a first rate problem solver. I'd highly recommend Keith for all Telecom issues.
Striaght forward and supportive…
Straight forward and supportive experience.
Very happy from start to finish!
Michael provided details for both mobile phone and VoIP options for our charity. He clearly explained all of the details and costs and answered all of the questions we had. The prices quoted were the most competitive and transparent that we had been given. We decided to go with the VoIP system and Lee was great at setting this up and answered all queries really quickly. We are very happy with the service received and wouldn't hesitate to recommend them to others.
Clear, proactive, prompt
Michael has been very clear and proactive with explaining the confusing world of VoIP telephony to us and the communication has been smooth and prompt. We're hoping it will continue through implementation of the systems and for the duration of our contracts and collaboration with SwitchAid.
Would Recommend
Made a real difference to have such a supportive customer experience. Took a weight off my shoulders whilst providing prompt updates.
Would definitely recommend.
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