SWIRL Prepaid MasterCard & Employee Gift & Rewards Bewertungen 

844
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ordering process is quick and easy, delivery is prompt once funds have been loaded to the account and it's great that the cards aren't loaded with the funds until confirmation that they have been re... Mehr ansehen

Bewertet mit 4 von 5 Sternen

We had a slight problem uploading the card and it took longer to resolve as we were unable to talk to support. All correspondence is by email.

Bewertet mit 5 von 5 Sternen

I place SWIRL orders year round at work, with many large orders at Christmas time. Swirl do get busy at times understandably but I find them so reliable and we get really good feedback on their app an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had a great experience with Swirl Cards. The setup process was very easy, making it a convenient option for us as a company providing gift cards. Delivery was fast, and we really appreciated that t... Mehr ansehen

Unternehmensdetails

  1. Alternative Finanzdienstleistungen
  2. Anbieter von Werbegeschenken
  3. Finanzinstitut
  4. Zahlungsservice

Vom Unternehmen geschrieben

SWIRL Prepaid MasterCard and SWIRL Employee Rewards Gift Card – Ireland's premier choices for secure, convenient, and versatile financial solutions. Trusted by thousands, our Prepaid Mastercard is your gateway to seamless transactions in-store, online, and ATMs globally, powered by Mastercard. Simply top-up in-app or in-store at any local Payzone retailer. Download the SWIRL App, create an account, and receive a FREE card automatically. If you are a business looking to elevate your employee rewards program, and avail of the employee tax free €1500 small benefits exemption, SWIRL Employee Rewards Gift Card is the perfect choice for you. Our Gift Cards are recognised and accepted at over 45 million locations worldwide both online and In-Store, offering employees the freedom to choose their own rewards.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

844 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 76 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(844)

119 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

They blocked my card with a weeks…

They blocked my card with a weeks notice requesting more documentation. I sent it all and for 2 weeks no one helps.
Can't use card or access deposited funds.
Whoever comes back, says I need to contact payments team but doesn't say how to reach them.
Automatic chat bot is as dumb as it gets. And not helping at all.
Agents are slow responding and just pointing fingers in other direction.
I didn't mind that transactions are expensive but now I am exceptionally disappointed 😔
So verdict is, stay away if possible. They don't seem to care about helping you if a problem happens. Traditional Irish welcome wagon.
Oh and their cards are falling apart after 2 months of use. 🙄 plastic is peeling off the card 😆😅 oh dear

1. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

It should not take 3 years to get a refund.

This is by far the worst experience I have had with a company. They decided to reverse a payment back to the sender back in 2022. The sender never received it and I have been chasing that money from them for the past 3 years. It should not take 3 years to get a refund.

7. Oktober 2025
Bewertung ohne vorherige Einladung
SWIRL Prepaid MasterCard & Employee Gift & Rewards-Logo

Antwort von SWIRL Prepaid MasterCard & Employee Gift & Rewards

Hi Codey,

Thank you for your feedback. We're sorry to hear about the issues you faced and appreciate you bringing them to our attention. We're pleased to inform you that the issue has been resolved. If you have any further questions or concerns, please reach out.

Best regards,
The SWIRL Team

Bewertet mit 1 von 5 Sternen

Xxxx. Received 50 euro one and had kept in…

Received 50 euro one and had kept in the car for emergencies, the went to use it when needed and was gone down to 25 euro no notice or warning there was handling fees on this card

16. August 2025
Bewertung ohne vorherige Einladung
SWIRL Prepaid MasterCard & Employee Gift & Rewards-Logo

Antwort von SWIRL Prepaid MasterCard & Employee Gift & Rewards

Hi there, sorry to hear about your experience. We reached out for a few details but didn’t receive a reply. If you’re able to contact us at info@swirlcard.com with the 13 digit customer number from the back of the card and we’ll look into it straight away. All fees are available on our website and in our Terms & Conditions for transparency.

Bewertet mit 3 von 5 Sternen

Doesn't work everywhere

Works in a lot of places but didn't work online for any luxury brands over a certain amount which was disappointing.

21. August 2025
Bewertung ohne vorherige Einladung
SWIRL Prepaid MasterCard & Employee Gift & Rewards-Logo

Antwort von SWIRL Prepaid MasterCard & Employee Gift & Rewards

Thank you for your feedback. We’re sorry to hear that you experienced issues when trying to use your card online with certain luxury brands.

Just to clarify, the SWIRL Gift Card doesn’t have any spend amount restrictions beyond the balance available on the card. We’ve also reached out to you directly to share some possible reasons why a payment might be declined, for example, if a merchant processes it as a recurring payment, which gift cards can’t support.

We’d really welcome details of the specific luxury brands where your card didn’t work so we can review this and provide more clarity.

Bewertet mit 1 von 5 Sternen

False Advertising, poor customer service

I have ordered a Swril card for the quarterly bonus paymenyt for me and all the staff that works for the Clinic.

On their website they state "45 milllion locations" and "our masrtercard Gift Card is accepted worldwild, ANYWHERE you see the Mastercard Logo". And this is not true.
I have saved this card with all my bonus for my trip back home (Brasil) I statyed in São Paulo and in Rio de Janeiro and the card was not accepted, anywhere even in machines that have the MasterCard Logo.
I have contacted Swirl using the app, never had an answer back.

My staff also had the same problem trying to use their bonus in Spain!

I am never ordering a card from Swirl again. Because of the "Anywhere you see a Mastercard Logo" is a lie and because the customer seevice is poor.

20. Juni 2025
Bewertung ohne vorherige Einladung
SWIRL Prepaid MasterCard & Employee Gift & Rewards-Logo

Antwort von SWIRL Prepaid MasterCard & Employee Gift & Rewards

Hi Julia,

Thank you for your feedback! We're sorry to hear about your negative experience.

We reached out to you for more details to help us locate your account and understand the issue better, but unfortunately, we haven't received a response yet. If you could provide us with more information or contact us directly at info@swirlcard.com, we would be more than happy to assist you further.

Best regards,
The SWIRL Team

Bewertet mit 1 von 5 Sternen

Terrible ,paid a lot of fees

Terrible ,paid a lot of fees

4. Juli 2025
Bewertung ohne vorherige Einladung
SWIRL Prepaid MasterCard & Employee Gift & Rewards-Logo

Antwort von SWIRL Prepaid MasterCard & Employee Gift & Rewards

Hi Marce,

As per your previous review.

We can confirm that this card was originally issued and loaded in April 2024. As per the card’s terms and conditions, the monthly fee of €3.50 does not apply for the first 12 months after the card is loaded. In this case, the fees began applying from April 2025.

We can also see that the card has since been activated and used. If you’d like, please contact our support team and we’ll be happy to review your case in more detail.

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