Ordered at 17.55 and delivery received next day. Parcel could not be located after receiving delivery notice. I contacted SureLookIT.com and got a phonecall to chat through a few minutes later, foll... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Incredibly happy with the service. Ordered around 5pm and it arrived by 11am the next day. Great communication on my order via email updates and my order arrived really well packaged and in perfect co... Mehr ansehen
Unternehmen hat geantwortet
5 star customer service. Had an issue where my ordered product went missing while being handled by the delivery company. SureLookIT couldn't have dealt with this situation better and more generously.... Mehr ansehen
First time ordering from SureLookIT and I am more than satisfied! Exactly what I needed (couldn't get what I wanted from the likes of Currys btw). Great price, great service, and appreciate the free d... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
SureLookIT is an established online electronics retailer founded in Ireland in 2020. Over the past six years, we have grown into a trusted online brand serving thousands of customers with fast, reliable delivery and professional customer support. We specialise in computers, laptops, phones, accessories, and a wide range of electronic products, offering competitive pricing and next-day dispatch on many items. Our focus has always been simple: honest service, efficient order processing, clear communication, and resolving any issues quickly and fairly. We believe in transparency, reliability, and long-term customer relationships rather than short-term sales. We operate regionally at 🇮🇪 SureLookIT.com – Republic of Ireland and 🇬🇧 SureLookIT.co.uk – United Kingdom. Ireland orders are dispatched from our Ireland distribution warehouse, and UK orders are dispatched from our UK distribution centre, ensuring clear regional fulfilment and delivery timeframes for each market. SureLookIT is VAT registered in both Ireland and the United Kingdom, providing compliant invoicing and transparent pricing for customers in each region. All reviews on this profile reflect genuine customer experiences with the SureLookIT brand across both markets. We actively encourage feedback and use it to continually improve our service standards. If you ever experience an issue with your order, please contact us directly and allow our team the opportunity to assist. We are committed to resolving concerns professionally and efficiently. Thank you for choosing SureLookIT and for supporting our continued growth.
Kontaktinformationen
WHB SERVICES, N37YT93, Athlone, Irland
- 0906617066
- sales@surelookit.com
- surelookit.com
4,9
Hervorragend
632 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fast efficient service
Hadn't heard of this company before but their prices were the most competitive I could find and communication and service were superb. I will use them again in future
4. September 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Edward, thanks very much for your order and feedback.
Great service as always
Great service as always. Ordered wrong size and refund was sorted fast.
20. August 2025
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Bernie, thanks very much for your orders and feedback.
Ordered what I wanted and all was…
Ordered what I wanted and all was delivered in 2 days. Great service no fuss. Items good quality.
20. August 2025
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Hannah, thanks very much for your order and feedback.
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Cathy, thanks very much for your order and feedback.
Very fast delivery
Very fast delivery. Happy with the quality of the product received.
25. August 2025
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi, thanks very much for your order and feedback.
Terrible company,their professionalism…
Terrible company,their professionalism is laking greatly!
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hello Byron,
I have carefully checked our customer records and order history, and I cannot find your name or any related order in our system. Could you please provide your order number so that we can call you and resolve any concerns directly?
It’s possible that our website has been confused with another seller, as we do not appear to have any record of your details, nor do we operate or sell to South Africa (ZA), which is where your review was submitted from. We only operate in the Republic of Ireland. (ROI).
As you can see from our many previous reviews, our customers consistently rate us very highly. If this review was left in error, we kindly ask that you update it. However, if there is a genuine issue we may have overlooked, please let us know so we can make it right.
To anyone else reading this review: please note that we have no record of this customer and do not sell in the region this review was posted from. Our verified customers continue to rate us very positively, and we remain committed to delivering the high standard of service reflected in the rest of our feedback.
Kind regards
SureLookIT.com (Republic of Ireland)
Great service
Great service , prompt postage and delivery.
26. August 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Laura, thanks very much for your order and feedback.
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi there, thanks very much for your order and feedback.
Satisfaction
Excellent service. Suffice to say, I was satisfied. The company kept me updated with logitics. The products are of good quality. I highly recommend this company.
20. August 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Nini, thanks very much for your order and feedback.
Laptop for college
Excellent customer service, reliable company, and very reasonable price!
Well done guys, 5 star for the overall experience!
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Peter, thanks very much for your order and feedback.
Great value and quick delivery
Great value and quick delivery. No issues with the experience whatsoever.
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi John, thanks very much for your order and feedback.
Super fast service
Super fast service. Arrived next day !
12. August 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Paul, thanks very much for your order and feedback.
Initially sceptical but pleasently surprised
Initially I was very skeptical of SureLookIt. I've never heard of it and I thought it was a scam. After doing some research and not being able to find anything negative about the site, I decided to take a risk and order my new GPU. They had an Asus ROG Strix 5070ti at a great price. I was able to avail of a 10% discount too which brought the price down even more. It actually ended up costing less than some of the lower end 5070ti's. After ordering I had a question and sent a message using their online form. A few minutes later I received a call and Keiran was able to answer all of my questions. I was very impressed. After a few days the graphics card arrived and I am delighted with it! I would definitely recommend SureLookIt and I will be ordering from them again
7. August 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hello Craig, thanks very much for your order and feedback. We really do appreciate it.
Quality and service
Ordered and received products within 2 days from SureLookIT. Brilliant service and great quality products. Would highly recommend
20. Juli 2025
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Elaine, thanks very much for your order and feedback.
Very efficient service
23. Juli 2025
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Cristina, thanks very much for your order and feedback.
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi John, thanks very much for your order and feedback.
All companies should aspire to be like…
All companies should aspire to be like this one. Product, postage and packaging and customer service all excellent.
23. Juli 2025
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Jan, thanks very much indeed, for your order and feedback.
What I wanted for a good price with…
What I wanted for a good price with quick comms
26. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi JL, Thanks very much for your order and feedback.
Good quality phones cases
Good quality phones cases, reasonably priced and fast delivery.
16. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Maria, thanks very much for your order and feedback.
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Derek, thanks very much for your order and feedback.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.