Ordered at 17.55 and delivery received next day. Parcel could not be located after receiving delivery notice. I contacted SureLookIT.com and got a phonecall to chat through a few minutes later, foll... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Incredibly happy with the service. Ordered around 5pm and it arrived by 11am the next day. Great communication on my order via email updates and my order arrived really well packaged and in perfect co... Mehr ansehen
Unternehmen hat geantwortet
5 star customer service. Had an issue where my ordered product went missing while being handled by the delivery company. SureLookIT couldn't have dealt with this situation better and more generously.... Mehr ansehen
First time ordering from SureLookIT and I am more than satisfied! Exactly what I needed (couldn't get what I wanted from the likes of Currys btw). Great price, great service, and appreciate the free d... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
SureLookIT is an established online electronics retailer founded in Ireland in 2020. Over the past six years, we have grown into a trusted online brand serving thousands of customers with fast, reliable delivery and professional customer support. We specialise in computers, laptops, phones, accessories, and a wide range of electronic products, offering competitive pricing and next-day dispatch on many items. Our focus has always been simple: honest service, efficient order processing, clear communication, and resolving any issues quickly and fairly. We believe in transparency, reliability, and long-term customer relationships rather than short-term sales. We operate regionally at 🇮🇪 SureLookIT.com – Republic of Ireland and 🇬🇧 SureLookIT.co.uk – United Kingdom. Ireland orders are dispatched from our Ireland distribution warehouse, and UK orders are dispatched from our UK distribution centre, ensuring clear regional fulfilment and delivery timeframes for each market. SureLookIT is VAT registered in both Ireland and the United Kingdom, providing compliant invoicing and transparent pricing for customers in each region. All reviews on this profile reflect genuine customer experiences with the SureLookIT brand across both markets. We actively encourage feedback and use it to continually improve our service standards. If you ever experience an issue with your order, please contact us directly and allow our team the opportunity to assist. We are committed to resolving concerns professionally and efficiently. Thank you for choosing SureLookIT and for supporting our continued growth.
Kontaktinformationen
WHB SERVICES, N37YT93, Athlone, Irland
- 0906617066
- sales@surelookit.com
- surelookit.com
4,9
Hervorragend
632 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Maureen, thanks very much for your order and feedback.
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Seamus, thanks very much for your order and feedback.
Absolutely excellent shipping and…
Absolutely excellent shipping and delivery. Ordered at 7.30pm processed by 8pm and delivery the next day. Haven’t opened phone holder yet as Christmas present but amazing customer service so far
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Lorri, thanks very much for your order and feedback.
First time order
Fast process of the order and delivery time exactly as advised.
Very easy to use website, description of the item was excellent
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi James, thanks very much for your order and feedback.
Great service
Ordered a new phone and it arrived so quick, brilliant service, would order again in future
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Louise, thanks very much for your order and feedback.
Bought from SureLookIT many times.
Bought from SureLookIT many times.
Every time has been fast and exactly as promised.
Aside from having the best company name in Ireland for IT, they provide perhaps the best service.
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi EH, thanks very much indeed for your order and feedback.
Got a USB cable
Got a USB cable. No hassle. Quick delivery. As described. All you can ask for for this kind of product really
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi there, thanks very much for your order and feedback.
Got what I ordered and it came in good…
Got what I ordered and it came in good time
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Rory, thanks very much for your order and feedback.
Brilliant service all around thank you…
Brilliant service all around thank you so much !!
29. Oktober 2025
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Tammy, thanks very much for your order and feedback.
Brilliant service and a great price
Brilliant service and a great price. I highly recommend
27. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Andrew, thanks very much for your order and feedback.
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Vasile, thanks very much for your order and feedback.
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Neilus, thanks very much for your order and feedback.
Excellent service
Excellent service
With care and with advise
Very helpful very supportive
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Finola, thanks very much for your order and feedback.
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Coley, thanks very much for your order and feedback.
Pleasantly surprised!
Pleasantly surprised!
My item was dispatched almost immediately and I received it within the next two working days. My item looks and functions exactly as advertised as well. I'll be back!
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Miho, thanks very much for your order and feedback.
Mixup fixed thanks
I bought USB-a soundcard but I got sent usb-c soundcard instead. Product works fine with a converter thanks
Seller refunded me after mix-up and
I've changed to 4 stars and the deliivery was next day (I live in Donegal) so thanks.
20. Oktober 2025
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hello Gary,
I’m sorry to hear about this. We haven’t received any calls or messages from you until now, and your order was placed on the 20th of October. Mistakes can happen, but we always do our best to resolve them promptly once we’re made aware of an issue.
The order was delivered the very next day, even though the incorrect item was sent. There was also a flyer included in the parcel with our contact details, advising customers to reach us by phone, email, or WhatsApp if there are any problems with a product. Had you contacted us at the time, we would have sent the correct item to you right away.
I’ve just processed your refund in full.
Great quality product and fast…
Great quality product and fast delivery. Very happy
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Kevin, thanks very much for your order and feedback.
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Carmel, thanks very much for your order and feedback.
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi Ben, thanks very much for your order and feedback.
Excellent product and service.
19. September 2025
Bewertung ohne vorherige Einladung
Antwort von SureLookIT.com (Republic of Ireland) WHB Services
Hi there, thanks very much for your order and feedback.
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