Avoid! Shockingly poor customer service. Their system processed my order at 15:08 for next day delivery, but the didn't ship it "because it was after 3pm". Now the build is delayed by 3 days over the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Dear sir, Exactly what I wanted, screed chairs for a concrete slab, and not many companies seem to supply them. Easy to order and pay for on your website. Reasonably priced and next day deliver... Mehr ansehen
Unternehmen hat geantwortet
called to enquire about materials needed after being let down by another company and required it very quickly. was assured it would be there in 3 days which was cutting it fine but was extremely plea... Mehr ansehen
Unternehmen hat geantwortet
Next-day delivery is really useful. Product arrived on time, well packaged and in good order, and was perfect for the required task. Could not ask for more.
Unternehmen hat geantwortet
Unternehmensdetails
Über Straight2Site
Vom Unternehmen geschrieben
Welcome to Straight 2 Site!
Your reliable online shop when you need construction materials ...FAST! ____________________________________At Straight 2 Site, we are dedicated to providing our customers with the best products and service that the building & construction industry has to offer.
Established in 2017, we specialise in all types of building & construction products across an extensive category range.
Straight 2 Site keeps large stock holdings of popular brands such as Intersig wire chair, Kota screed rails, K-Form, TJEP, MAX wire, Timloc, ProSolve, BPC fixings and Ecoratio to ensure we can deliver products you know and trust when you need them!
Our website gives everyone from budding DIY'ers, self-builders, to trade customers and larger contractors the opportunity to purchase their construction products online at any time of the day, and not just at builders merchant's times.
We strive to ensure our customers receive the best possible service and our highly experienced and dedicated team are always happy to answer any questions you may have.
We work closely with well established and reliable logistical networks, enabling us to deliver nationwide.
We offer a *Next Working Day delivery service for all orders processed by 15.15 to UK mainland. (Isle of Wight & Grampians: 1-2 day service / Scottish Highlands & Isle of Lewis: 3-4 day service).
Kontaktinformationen
Unit 3, Stewart Road, Kingsland Business Park, RG24 8NF, Basingstoke, United Kingdom, Vereinigtes Königreich
- 01256 675011
- sales@straight2site.co.uk
- straight2site.co.uk
4,4
Hervorragend
345 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Straight2Site
Thank you Sean for taking the time to review us
We hope to work with you again. :D
Antwort von Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Incomplete order,I have to give you a 1 as I still have…
I have to give you a 1 as I still have not got my complete order.
I have spoken to your office and was told that it was a courier problem and that you were looking into it, but I never heard back still waiting.
7. Mai 2026
Antwort von Straight2Site
Good morning, Michael.
We apologise, due to not hearing from you sooner, we thought that the outstanding items had been delivered by DX.
We'll reach out to DX as soon as possible for you.
We sincerely apologise for any inconvenience this has caused and are committed to resolving it.
Thank you Straight 2 Site
Antwort von Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
excellent quick service
28. April 2026
Antwort von Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwort von Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwort von Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Dear sir,
Dear sir,
Exactly what I wanted, screed chairs for a concrete slab, and not many companies seem to supply them.
Easy to order and pay for on your website.
Reasonably priced and next day delivery.
The screed rail chairs are exactly as I expected them to be.
Very satisfied.
Regards,
Ian.
28. April 2026
Antwort von Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwort von Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwort von Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwort von Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Good product, great price.
Just the product I was looking for and at a great price - dispatch time was good.
7. April 2026
Antwort von Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
A good company plagued by bad couriers
I don't want to bash Straight2Site, because they were good dealing with my order (my first with them). Unfortunately though, the order turned out to be a complete disaster. To begin with, the order was processed and despatched with no fuss, prices are good and all seemed well.
What followed from here was a trail of errors and a complete lack of action by the delivery company.
To begin with, half the order never arrived. A couple of days later, the courier admitted it was lost and Straight2Site sent replacements on a premium service. You've guessed it.. the next-day, AM service arrived 2 days later at 4pm, was beaten up and missing parts.
Again, Straight2Site apologised and have sent out more replacements.. hopefully they'll arrive intact!
I'm grateful for the service from Straight2Site, and I do feel sorry for them having to sort out stuff like this. I got lots of apologies, I got a refund for the cost of shipping, and for a couple of damaged parts.
If you look at the (few) negative reviews on here, they all share a common theme - delivery problems!
Ultimately, the delivery company is representing you, especially when one of your key selling points is next-day delivery, and when they are as bad as the delivery company in question.. that can only ever ruin customer experience.
So, again, thanks to Straight2Site for the support and for the quick service.. your courier is a disaster. I'm going to need more things when I come to lay the floor slabs, so I'll be back.. I just hope the overall experience is better next time around!
31. März 2026
Antwort von Straight2Site
Hi Tim, really appriciate your feedback and Patience on this.
We hope to work with you again.
Just easy perfect for a busy man 👍
1. April 2026
Antwort von Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Arrived on time but a lot of damaged…
Arrived on time but a lot of damaged materials just chucked on site
30. März 2026
Antwort von Straight2Site
Thank you for taking the time to review us
Excellent service
Really speedy efficient service with regular timely updates on delivery.
23. März 2026
Antwort von Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwort von Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwort von Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwort von Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
Antwort von Straight2Site
Thank you for taking the time to review us
We hope to work with you again. :D
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.