Steamery UK Bewertungen 351

TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ordering process very straightforward and delivery as predicted within two days. Very impressed with the Pilo2 fabric “shaver”, way ahead of other products pretending to do the same job. So good we’ve... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Would definitely recommend this product, works really well, the water does run out quick but it’s very easily refillable and doesn’t bother me much, the only thing I would say is the wire is too small... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Great packaging, great build quality however even when buying the most expensive model available it just doesn’t get hot enough to take out creases to (near) perfection like a normal iron BUT nor is i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My trusty Cirrus 2 suffered a mishap which left a broken and subsequently lost stopper for the water tank. This obviously caused leakage when in use. As my steamer was out of warranty I had little hop... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Elektrogroßhandel

Über Steamery UK

Vom Unternehmen geschrieben

Steamers
Fabric Shavers
Laundry
Clothing Brushes
Accessories

Breathing fresh air into textile care

Steamery is a Scandinavian clothing care brand that wants to modernize the way we treat our clothes. We make innovative clothing care products that combine minimalist design with powerful performance and functionality. Our mission is to inspire people to take better care of their clothes so their wardrobes can last longer. On a grand scale, we aim to slow down unsustainable processes and inspire a slow fashion lifestyle.

The company was founded in 2014 and today we have resellers across the globe. We are a team of entrepreneurs, designers, and textile engineers passionate about making clothing care modern again. Our product range includes steamers, fabric shavers, laundry detergents, and accessories that help extend the life of your wardrobe.

We like to think that you never really own a garment. We prefer the notion that you are only caring for it until the next owner. At Steamery, we want to educate and inspire people to care for their clothes in a conscious way and view their garments as lifelong companions and worthwhile investments that can last for generations to come rather than temporary items to wear once and then throw away.


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

351 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 48 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Makes fabric good as new!

Steamery bubble remover is an efficient machine to remove bubbles and make your fabric good as new again! I'm very happy with my purchase and its worth the price. Definitely recommend it to others.

23. Februar 2026
Bewertet mit 1 von 5 Sternen

Do not buy. Non-existent customer service

Non-existent customer service. Do not buy. My husband bought a Steamery as a Christmas gift. However it was unwanted due to the mixed reviews of performance quality. We have been emailing since 3rd January to arrange a return (the process they specify) and still no response, despite following up 3 times. There is no phone number available or alternative route to contact. We have an unopened/unused and unwanted item. I hope Steamery monitor these reviews closer than their contact mail email address.

3. Januar 2026
Bewertung ohne vorherige Einladung
Steamery UK-Logo

Antwort von Steamery UK

Hello Bal, thank you for taking the time to write a review, and I am very sorry to read about this experience and that you have not heard anything from our customer service team. If you send an email to the EU team (info@steamery.se) I would be happy to see if we can escalate internally. Please don't hesitate to let us know should you have any questions.

Bewertet mit 5 von 5 Sternen

Ordering process very straightforward…

Ordering process very straightforward and delivery as predicted within two days. Very impressed with the Pilo2 fabric “shaver”, way ahead of other products pretending to do the same job. So good we’ve actually purchased a second unit. Rejuvenating all our knitwear and delaying trips to charity shops.

2. Februar 2026
Bewertet mit 1 von 5 Sternen

Strong, cloying perfume.

I was very disappointed with the clothes spray because I do not like the smell of it which, to me, smells nothing like the description, more like throse over perfumed fabric conditioners.
I did feel like returning it with a note re above comment.

24. Januar 2026
Bewertet mit 1 von 5 Sternen

No communication following missing order

I had placed an order before Christmas for a steamer and lint roller for my partner. Upon delivery I noticed the lint roller had not been included within the shipment.

I raised this with the contact details registered (along with providing evidence) which was initially replied to by a representative named Lucy, who confirmed she had re-submitted the order for the missing item. That was the last contact I had with the team.

After not receiving anything for a following fortnight, I once again reached out, and have received any response.

The current total of chaser messages sent now stands at 4 emails, and have resulted to more formal proceedings through Amex.

Terrible service.

20. Januar 2026
Bewertung ohne vorherige Einladung
Steamery UK-Logo

Antwort von Steamery UK

Hello Jason, thank you for taking the time to write a review. I am very sorry to read about this experience with the order and not receiving all items as expected. We've had somewhat of a backlog since the Holidays and doing our best to catch up and handle incoming errands. Please don't hesitate to write again should this matter not have been solved yet. Wish you a nice Monday and start of the week.

Bewertet mit 1 von 5 Sternen

No customer support existent

I have been trying to reach out to Customer Support team for over a week now and I have had no replies. The chat bot promises to create a support ticket that actually never gets created, I reached out directly though email a few times and got no reply. I even installed Messenger hoping that maybe this channel will allow me to speak to someone in the company.
I bought a steamer and when watching tutorials I realised that the product I bought isn't working horizontally and so I wanted to immediately replace it with another steamer that does work horizontally. Unfortunately this level of detail is missing in the product description or comparison on the website so I just simply assumed they all work in similar ways.

I cannot use the product I bought cause I've been hoping to replace it, but at the same time I have no successful contact from the Steamery team to progress with a replacement. I'm stuck and now I truly regret buying from this company.
I'm very disappointed with my experience.

I would never buy from this company again

5. Januar 2026
Steamery UK-Logo

Antwort von Steamery UK

Hello Ali, thank you for taking the time to write a review. Very sorry to read about this experience and we appreciate the feedback. I just wrote you an email and provided some further information for regarding getting in contact with the right team to help you further with your inquiry. Don't hesitate to write back. Wish you a nice day.

Bewertet mit 5 von 5 Sternen

What an incredible product!

What an incredible product!! I no longer have to do battle with the ironing board and iron. I can literally just take this out and get my outfit ironed in seconds. Literally. It's transformed my life and meant I am wearing more clothes I just couldn't be bothered to get out due to a small cramped wardrobe!

16. September 2025
Bewertet mit 5 von 5 Sternen

Great website

Great website. I had been thinking of buying a steamer for a while and this looked like a good for a good price. I purchased on a special offer with the clothes bush and electric piller. Aesthetically a great product and design. Really happy with all 3

17. Dezember 2025

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr