We ordered 2 pallets of 900x600mm buff porcelain tiles for a patio, without sending for samples first, and are delighted with the quality and look of them. The customer service was excellent as was th... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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We ordered 2 pallets of 900x600mm buff porcelain tiles for a patio, without sending for samples first, and are delighted with the quality and look of them. The customer service was excellent as was th... Mehr ansehen
Unternehmen hat geantwortet
Have ordered 3 crates of silver grey granite 600x900. Out of 99 slabs not one damaged and delivered within 3 working days. The delivery man was polite and off loaded 3 tons of stone at location I want... Mehr ansehen
Unternehmen hat geantwortet
They made ordering and delivery so simple and kept me informed every step of the way. Each delivery let me know it was coming and was delivered with care. There are too many tiles (each individually b... Mehr ansehen
Unternehmen hat geantwortet
I don’t want to give 1 star I ordered some granite slabs two weeks ago ago and still not received the delivery I’ve had numerous emails saying there in local depot etc and delivery company say they no... Mehr ansehen
Unternehmen hat geantwortet
With ownership of an overseas factory and quarry, we supply self-produced stone products, including paving stones and wall cladding. Additionally, we serve as wholesalers for the renowned manufacturer brand, Simola Outdoor Tiles. As a trusted wholesaler with six years of experience supplying builders and landscapers, we are now expanding into retail to serve the public directly. Our UK operations are supported by a local team with deep expertise from our overseas quarry and factory, ensuring high-quality products and efficient services for our customers.
24 City Road, EC1V 2NP, London, Vereinigtes Königreich
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Really pleased with the product
The price, and the service

Antwort von pavingslabsuk
Great price for my paving,swift delivery and only 1 cracked slab in over 30m square paving....very pleased

Antwort von pavingslabsuk
great experience all round very efficient Jessie, was a pleasure to deal with. Will be using them again.

Antwort von pavingslabsuk
Excellent customer service, organised and on time delivery alongside beautiful good quality black tiles

Antwort von pavingslabsuk
Great price and service . Prompt delivery. Driver was more than helpful! All paving delivered in tact and wrapped perfect. Would recommend.

Antwort von pavingslabsuk
Cannot fault this company. Easy ordering, great updates and fast delivery.

Antwort von pavingslabsuk
Good company to buy from. Easy to select product online and order.
Reasonable delivery time
Good delivery, only 2 breakages in a crate - which I think is good for the nature of the product.
Not laid yet so no in situ photos

Antwort von pavingslabsuk

Antwort von pavingslabsuk
I have been dealing with Paving Slabs UK for several years now, and overall, my experience has been excellent. Their product quality is outstanding—especially their granite slabs, which have held up beautifully over time. The slabs are durable, well-finished, and exactly as described.
What stands out most for me is their exceptional customer service and willingness to listen to feedback. Two years ago, when I received a large delivery of granite slabs (several pallets weighing around one ton each), the delivery company they used at the time sent a driver who was not properly equipped with a motorised pallet truck. This made unloading very difficult and unsafe, and I had to assist the driver personally. When I raised this issue with the delivery company’s health and safety manager, they were dismissive.
I then reported the problem to Paving Slabs UK, and I am very pleased to say they took it seriously. For my recent delivery, they used a different delivery company whose driver arrived fully prepared with all the correct equipment to safely handle the heavy pallets. This attention to detail and commitment to improving customer experience really impressed me.
In summary, Paving Slabs UK offers top-quality products combined with responsive and responsible service. Their proactive approach in addressing delivery issues shows they genuinely care about customer satisfaction. I would highly recommend them to anyone looking for reliable paving slabs and great service.

Antwort von pavingslabsuk
Fabulous granite paving slabs and service. Excellent communication from the delivery company. Very pleased all round.

Antwort von pavingslabsuk
Great product Kandla Grey Porcelain well packed only had two broken slabs out of 3 pallets!! The only thing I would be mindful of is the delivery process in need of simplifying as you get given a date but you also have to confirm it which I missed the call and message so was expecting a delivery on said date to find out when I called it wasn’t coming as I hadn’t confirmed it, it was only by chance I saw a 121 message.Apart from that I would highly recommend this company

Antwort von pavingslabsuk
They made ordering and delivery so simple and kept me informed every step of the way. Each delivery let me know it was coming and was delivered with care. There are too many tiles (each individually boxed) to check. But have ordered 7% extra as per the website instructions.

Antwort von pavingslabsuk
Ordered paving slabs for a DIY patio project and was shocked to find several arrived broken. When I contacted the company, they pointed to a “7% breakage allowance” buried in their policy—as if that somehow excuses sending damaged goods.
Let’s be clear: under UK consumer law, I’m entitled to receive items of satisfactory quality. Pre-emptively writing off breakages doesn’t override the Consumer Rights Act 2015. If I pay for 100 slabs, I expect 100 usable slabs—not anything less and a shrug.
This policy feels like a way to dodge accountability rather than deliver quality. I have had no resolution from pavingslabsuk, other than being fobbed off. If you’re planning a project and need reliable materials and service, I’d think twice before ordering here.

Antwort von pavingslabsuk
Good service and fast delivery, no issues

Antwort von pavingslabsuk
After receiving my tiles and carefully opening them all. I found 7 with damage to the corners, including some with manufacturing defects that was visibly noticeable on the tile surface. Plus about another 10 with damaged corners below the top surface.
I contacted Paving Slabs UK to ask about replacements. I was told they couldn’t replace them but would refund the damaged tiles. After no response for a week I contacted them again. Only to be told it’s written in their policy that minor damage is acceptable and they would not be refunding or replacing any of the Damaged tiles.
Would not recommend this company and will not use them in future.
Slightly cheaper than other sites but don’t be fooled you get what you pay for.

Antwort von pavingslabsuk
Ordering was easy and paving arrived quickly. Customer service answered query very promptly. Delivery driver was polite and left paving where I wanted it. I wouldn’t hesitate to order from this company again.

Antwort von pavingslabsuk
Always a great experience dealing with Paving Slabs Uk. Straight away I could tell that I was dealing with a decent company with a terrific work ethic. I look forward to an ongoing relationship.

Antwort von pavingslabsuk
Found doing my browsing and shopping a good experience..if I needed help they were so good with responses ..highly recommend

Antwort von pavingslabsuk
Quality of the slabs is superb.
Delivery was as scheduled.
I recommend this company.

Antwort von pavingslabsuk
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