The undercounter fridge that was delivered was faulty in that it had a high pitched whine. Lynn could not have been more helpful, making suggestions as to settings and asking me to ring her if it cont... Mehr ansehen
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Das sagen Bewerter
A ring on our hob failed two months after purchase, so contacted the retailer, Automates of Paignton, who took details and got in touch with Statesman. Next day Lynn rang from Statesman to discuss the... Mehr ansehen
Unternehmen hat geantwortet
Brilliant customer service! They were so helpful in sorting out the gas conversion kit for my Statesman hob and made the whole process really easy. Steven Miller from customer services was friendly, h... Mehr ansehen
Have a statesman washing machine for over a year, I don't think I have ever had clean clothes out of it, always have black/grey greasy marks on white things (gunky and it kind of scratches off) and wh... Mehr ansehen
Unternehmen hat geantwortet
Kontaktinformationen
Bluestem Road 38, IP3 9RR, Ipswich, Vereinigtes Königreich
- 01473277508
- service@statesmanappliances.co.uk
- statesmanappliances.co.uk
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Das haben sich andere Leute angesehen
Excellent reaction to a problem
The undercounter fridge that was delivered was faulty in that it had a high pitched whine. Lynn could not have been more helpful, making suggestions as to settings and asking me to ring her if it continued. It did and she arranged straight away for a replacement. When this arrived she phoned to see that all was well and that there were no problems. This was excellent service and many thanks to Lynn for her concern and actions - a great recommendation for the company.
Brilliant customer service
Brilliant customer service! They were so helpful in sorting out the gas conversion kit for my Statesman hob and made the whole process really easy. Steven Miller from customer services was friendly, helpful and went above and beyond. Really appreciate the excellent service and would definitely recommend them. Thank you!
Smooth, friendly experience
A ring on our hob failed two months after purchase, so contacted the retailer, Automates of Paignton, who took details and got in touch with Statesman. Next day Lynn rang from Statesman to discuss the problem and said the hob would be replaced, which Automates duly fitted a few days later. All was very smooth and Lynn was very helpful and friendly. Both companies a pleasure to deal with.

Antwort von Statesman Appliances
On time .very good.

Antwort von Statesman Appliances
I must say excellent service
I must say excellent service. They replied to my email promptly and arranged a replacement dryer within just a few days. The whole process was quick, straightforward and hassle-free. I’m very pleased with how efficiently everything was handled. Top company.

Antwort von Statesman Appliances
Really pleased
I have a washing machine, tumble dryer, and microwave, and I’m really pleased with all of them. They all work brilliantly and have been very reliable. The customer service team has also been extremely helpful and always able to answer any questions I’ve had. Overall, I’ve had a great experience and would definitely recommend them!

Antwort von Statesman Appliances
Lynn at Statesman Appliances was very…
Lynn at Statesman Appliances was very helpful and a pleasure to deal with.

Antwort von Statesman Appliances
Statesman Appliances have been great to…
Statesman Appliances have been great to deal with — good value, reliable appliances and products we’re always happy to recommend to our customers.
Lucy is a real credit to the company, always polite, friendly and helpful, and everything is dealt with quickly and smoothly.
Thank you Statesman & Lucy, keep up the great work!

Antwort von Statesman Appliances
we always receive an excellent service…
we always receive an excellent service from the statesman staff. lucy lawless in sales and the customer service team are all very helpful. highly recommend this company and its staff.

Antwort von Statesman Appliances
Very helpful advice on spares options…
Very helpful advice on spares options with a prompt and detailed email follow up.

Antwort von Statesman Appliances
Door steams up inside the double…
Door steams up inside the double glazed door Is this normal
Regards Stewart Terry
Can send picture please contact me

Antwort von Statesman Appliances
Great customer service
Great customer service, rang me specifically to answer my emailed question. Would definitely use again.
The product I purchased is what I was…a cooker with lid 50cm x 50cm
The product I purchased is what I was looking, still getting used to the cooker. Poor delivery service, which I have already commented on other review, which has been printed
Delivery was on time
Very poor after sales service
Very poor after sales service
Ignighter failed one month after buying a cooker
Wouldn't recommend and wouldn't buy another product from them
Excellent range of Appliances
Excellent range of appliances enabled purchase of Combination Microwave. Oven is easy to use, looks good, functions well. Keen pricing, good warranty.
Excellent value machines, great customer service
Excellent value machines, I have washers and driers, had I known they did other products would have bought them too. One small issue with a drier in many years of buying statesman. Customer service is second to none. I'm surprised by negative reviews as my experience has been nothing but good service over ? 15 years
Nice cooker overall . feeble grill takes ages
Nice cooker. Budget though so don't expect everything to be as you want. 1/ the small ring pan support is poor. The center part makes small saucepans difficult to balance so be careful. It's an oven rack short. Only 2 supplied unless you use the one in upper oven. Which means you can't then use the grill ! Overall it cooks nice. But the grill is FEEBLE. Takes ages to toast anything. & It doesn't toast in the middle / front to rear. Reasonable safety features. Not bad for the money
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