Stanton Optical - MedfordBewertungen 

Overall, the experience was good. Ease of making the appointment in an acceptable time, staff willing to listen to patient, quantity of frames to select from, special offers, and reasonable processing time. It would be great if an optician could be instore at least part-time, even though the results of the exam are reviewed by one.

Nurka went above and beyond, she really wanted me to get the best prescription for my eyes.

The first sales person was rude and unhelpful. This was the third pair I received. That will be the last time I shop with you.

The team was friendly and they had no person there to make the glasses cause she had quit. I went in for my exam and my prescription ended up being wrong. I told them it was way off, they insisted I wear them it takes time to get used to a new prescription. I couldn’t even handle them for 10 min. Went back days later and had another exam by the manager and he said my prescription was way off. They fixed them took another 3 weeks for my glasses to come in and I still feel like they’re wrong. But I won’t be going back. I’ll be going back to eye mart express and I’ll compare my prescription. If it is a difference I’ll let them know.

Great service

They took me right in. The process was simple and easy, and my glasses work great.

My toddler snapped my glasses, and unfortunately I can't see without them. I spent 2 weeks doing everything to hold them together. Tape, glue, you name it. In those two weeks I kept calling my original eye office and nothing just vms going unattended. I then called other local offices in GP, and was told by a few places that they couldn't get me in for a while. I expanded my search to medford, came accross same day appointments mentioned online. When i called, they got me set up with an appoitment, sent directions to my email and went over some other questions i had. The staff was minimal but friendly. Especially given my toddler kept trying to touch equiptment and gave them a true toddler taradactle show they never thought they needed. They were patient as i looked through their glasses, talked through promotions and worked to get me the best price/deal possible. They were supper comunicative, i love the online tracking for the orders, and even apon returning to pick my glasses up they were super friendly. I think the only thing that caught my attention was they were talking about sales, future appointments, and how to reach their goals while I was there. Even then, it was very respectful and my conversations with them did not feel pushy.

Very friendly staff, let us know about the specials right away and explained everything in detail . Glasses came back quicker than expected. Made experience easy with son without interruption of classes. Eye exam and picking glasses all within an hour

Charged over 100 dollars for a free eye exam. Not same day service.

They were not able to give an eye exam and our glasses were not ready in one day like the ad says. We are pleased with our glasses. We got the about a week after we ordered.

When I first got my new glasses prescription was so wrong could not see anything, wasn't even a blur was almost like someone else prescription they got sent back to remake. Just got them again prescription still wrong..was told ok we will do a new eye exam if glasses you receive then are still wrong our policy is for you to go to a different eye glass place....not hey we will get it right, nope go somewhere else ...like wtf??? I live remotely so is a hour drive to them and to just be told we will have you go somewhere else is so not good customer service like wtf???

Each employee has been very helpful and kind every time ive been in there

Very friendly, professional and knowledgeable.

Company was great and easy to use. Virtual visit was new, but it worked out rather well. I would use again.

I do love my new glasses! But I had a terrible experience during my eye exam. The women performing the exam was having a bad day. She was beyond rude & short. I almost walked out in the middle of the exam! For this reason, I will probably not return to Stanton. It was very unprofessional. I understand having a bad day but you shouldn't let it impact the customer.

I had an exceptional experience at the store. I received a free eye exam and my new glasses all within an hour. The fact they made the glasses right there in the shop really impressed me; they are lighter, feel much better, and are clearly well-made. I will definitely keep coming back here for my optometry needs and highly recommend them to anyone who needs eye care services.
A big thank you to the fantastic team, including the manager, Veronica M. at, for the great service.

I just wanted to get my handicapped son some glasses. I won’t go into the all details. But totally wrong lenses after the eye exam and excuses and time constraints for help to the problem.