Veronica at Stanton Optical is the best! She has gone above and beyond. From helping me choose glasses, quick turnaround on lenses to helping me fix my prescription (a doctor from another company mess... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Veronica had excellent customer service both of the times I was in there. She was patient, professional and handled the abrupt amount of walk-ins like a champ... It was a busy Saturday afternoon and a... Mehr ansehen
Unternehmen hat geantwortet
Very friendly staff, let us know about the specials right away and explained everything in detail . Glasses came back quicker than expected. Made experience easy with son without interruption of cla... Mehr ansehen
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They seems to just be pushing people through. When I picked up my glasses the lady handed them to me and thats it didn't try adjusting them or nothing. I ended up going somewhere else to have the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Vom Unternehmen geschrieben
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Kontaktinformationen
38 Rossanley Dr, 97501, Medford, OR, Vereinigte Staaten
- (541) 215-8548
Two Pairs for $79 + Free Eye Exam
4,1
Gut
57 Bewertungen
Bittet Kunden um Bewertungen
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Staff was helpful and patient the whole…
Staff was helpful and patient the whole time. Especially since I was trying contacts for the first time.
2. Juli 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Excellent Customer Service
Veronica had excellent customer service both of the times I was in there. She was patient, professional and handled the abrupt amount of walk-ins like a champ... It was a busy Saturday afternoon and all of the staff really did their best to keep on schedule and serve all of the unexpected patrons with a smile! I appreciate the flexibility and last minute availability that is offered at this location. And for as many people as they serve there, they still seem to remember you when you come back!! :)
30. Mai 2026
Antwort von Stanton Optical - Medford
Hi Heather. Thank you for your wonderful review! We're thrilled to hear that Veronica provided excellent customer service on both of your visits. Her patience, professionalism, and ability to handle a busy day with such a positive attitude truly make a difference. We're also glad our team was able to keep things running smoothly while providing friendly, personalized service. We appreciate your kind words and look forward to seeing you again soon! 😊👓✨
Amazing Customer Service
Veronica at Stanton Optical is the best! She has gone above and beyond. From helping me choose glasses, quick turnaround on lenses to helping me fix my prescription (a doctor from another company messed up). She has been such a great communicator and has made this process feel easy.
25. Juni 2026
Antwort von Stanton Optical - Medford
Hi Lauren. Thank you so much for your wonderful feedback! We’re thrilled to hear Veronica went above and beyond to help you throughout the entire process. From finding the perfect glasses to ensuring your prescription issues were resolved and keeping everything on track with great communication, it’s wonderful to know she made the experience easy and stress-free. We truly appreciate your trust and support, and we’re so glad you had such a positive experience with us!
Good service
Good service, just wished there was more options of frames for the deal I went with
15. Juni 2026
Antwort von Stanton Optical - Medford
Hello, Thank you for your feedback! We’re glad you had a good experience and appreciate your honest note about the frame selection for the deal. Your input helps us improve, and we’ll be sure to share it with our team. We look forward to seeing you again!
I had a great experience with staff and…
I had a great experience with staff and customer service.
20. Juni 2026
Antwort von Stanton Optical - Medford
Hello Brandon! We're glad to hear you had a great experience with our staff and customer service. We truly appreciate your support and look forward to serving you again!
Customer service was great
Customer service was great, got my glasses and distance seems weaker then it should be.
16. Juni 2026
Antwort von Stanton Optical - Medford
Hello Frank, Thank you for your feedback! We’re glad to hear you had great customer service, but we’re sorry to hear your distance vision doesn’t feel quite right with your new glasses. Your vision comfort is very important to us, and we’d be happy to help have your prescription rechecked and make any needed adjustments. Please feel free to stop by the store so we can take care of this for you.
They’re understaffed but work diligently and get the job done
They’re understaffed but work
16. Juni 2026
Antwort von Stanton Optical - Medford
Hello Josh, Thank you for your feedback! We’re glad to hear the team still worked hard to provide service despite being busy and short-staffed. We truly appreciate your understanding and support!
Every single thing 100x better than the…
Every single thing 100x better than the typical eyeglass places
14. Mai 2026
Antwort von Stanton Optical - Medford
Hello Mathew! Thank you so much for your amazing feedback. We are truly happy to hear your experience stood out and exceeded what you’ve had at other places. It means a lot to know our team made such a positive difference. We truly appreciate your support.
It's been five days with no followup so…
It's been five days with no followup so I'll go ahead and leave a public review. Where to start?
1. The person that helped during my visit was all but helpful. Bad attitude from the minute I walked in
2. Rushed the exam. Rolled her eyes, scoffed, got huffy every single time I said the prescription didn't seem right when she kept trying to end the exam and call it "as close as we can get". - I couldn't read any line on the chart at all without squinting when we were done.
3. When it came time to pick up my glasses, she handed them to me and told me to have a nice day but don't wear the glasses until the next day. Next day comes, I put them on. They're worse than my old glasses by far.
4. Contacted the store and got the same person. She said I just need time to adjust, I told her there's no way they're right. I can't read a computer monitor at work. I can't read road signs. The glasses are unusable. I'm told "I'm not sure what you want me to do. That's your prescription."
Edit: It has now been one month since I got my glasses that are unusable. I have been contacted by the store two times with resolution offered. Stanton optical is a joke. Do not give them your money. Do not waste your time. Go literally anywhere else.
31. Mai 2026
Antwort von Stanton Optical - Medford
Hello Scott. We sincerely apologize for your experience and understand your frustration. We regret that you felt your concerns were not taken seriously during your exam and follow-up interactions. This is not representative of the level of service and care we are committed to providing. We also understand how disappointing it is to receive glasses that do not provide clear vision, especially when they interfere with daily activities such as working and driving. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Antwort von Stanton Optical - Medford
Hello Barry! We’re glad to hear you had a great customer service experience. Thank you for your kind feedback!
Good Experience!!
15. Mai 2026
I was getting help through work source…
I was getting help through work source to cover cost and they took care of everything. It was a seamless process.
12. Mai 2026
My sunglasses Rx was incorrect and the…
My sunglasses Rx was incorrect and the return was not a hassle, but that’s never happened before when I got Rx sunglasses.
24. April 2026
Antwort von Stanton Optical - Medford
Hello Gayle. We’re sorry to hear that your prescription sunglasses did not meet expectations. We’re glad to have made things right and the return process was smooth, and we look forward to the opportunity to serve you better in the future. Thank you for your feedback.
Product was delivered on schedule and…
Product was delivered on schedule and as expected
20. April 2026
This is the second time I've tried…
This is the second time I've tried them. The experience was the same. This time, my chosen frame was apparently broken during them putting in the lenses, it was the last one they had in stock. No one called to inform me, I had to call and find out. Then I had to pick out another frame and wait another several weeks for me to receive my glasses only to not be able to see correctly!! I am not sure if the prescription is incorrect or the lenses but after all the time and money, I'm using my old glasses that I ordered through an online company. I won't be giving Stanton another try. The only reason I'm ok giving them a 2 star is because Veronica at the Medford location was apologetic and helpful, otherwise I would give it a 1, only because a 0 star wasn't an option.
4. Mai 2026
Antwort von Stanton Optical - Medford
Hello Ganiel. We apologize for your experience regarding communication, product handling, delays, and prescription accuracy. This is not the level of service and care we aim to provide. We do appreciate you recognizing Veronica for her support. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns and ensure your prescription is satisfactory. We appreciate your feedback.
You were great
You were great. Love the frames and lenses. Only problem is they may need to be readjusted
5. Mai 2026
My glasses came in but they were not…
My glasses came in but they were not right. They did another exam and gave me all new glasses. Great customer service
14. April 2026
Antwort von Stanton Optical - Medford
Hello Jamie! We’re glad to hear that our team was able to take care of the issue promptly with a new exam and replacement glasses, and that you had a positive customer service experience. We appreciate your support and look forward to serving you again in the future.
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