I didn’t realise I had signed up to a subscription so received another order I didn’t want but that was probably me not being vigilant. The rolls were quite nice but unfortunately my husband and I did... Mehr ansehen
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Das sagen Bewerter
Excellent tasting low carb food with many types of product, from sliced loaf to pizzas. The ordering system is geared to inertia - selling of subscription purchase. One has to try VERY hard to make on... Mehr ansehen
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I recently tried to contact you to cancel my subscription and nobody has replied and the bread keeps coming and my freezer is completely stuffed and I want to cancel my subscription please . Could... Mehr ansehen
Unternehmen hat geantwortet
Great bread & keeps me nice & slim I subscribe every month wouldn't know what to eat if I didn't have my daily bread great customer service
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are SRSLY Health, formerly SRSLY Low Carb. We are the UK's leading low carb food company that also offers high protein, lower calorie, higher fibre options of foods that are commonplace in British diets. We provide healthier alternatives to foods that are traditionally bad for diabetes and weight-loss.
Kontaktinformationen
Vereinigtes Königreich
- 0330 053 2250
- getintouch@srsly.health
- srsly.health
4,5
Hervorragend
1302 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 69 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Antwort von SRSLY HEALTH
Hi Anu,
Thank you for the kind words, we're glad that you had a great experience with the product and service!
Excellent tasting low carb food.
Excellent tasting low carb food with many types of product, from sliced loaf to pizzas. The ordering system is geared to inertia - selling of subscription purchase. One has to try VERY hard to make one-off purchases
14. Mai 2026
Antwort von SRSLY HEALTH
Hi Prof John,
We're really pleased to hear you’re enjoying the range of products and the taste of the food! That certainly made our team's day.
We hear your feedback about the ordering experience. Subscriptions are intended to be an optional convenience for regular customers, but we understand your concerns and recognise that the one-off purchase option should feel just as clear and straightforward. We'll certainly be taking this feedback forward as we continue to improve our website.
Thanks again for taking the time to share your thoughts!
Srsly good.
Wish it was delivered sooner but other than that, very tasty. Thank you & keep it up!
14. Mai 2026
Antwort von SRSLY HEALTH
Hi Rab,
Thank you for the feedback. We're really glad you enjoyed the products, and we appreciate the encouragement!
We understand the delivery timing could have been better, and we'll keep working on improving that side of things too. Thank you for being part of our low-carb community!
This wasn’t my first order from SRSLY…
This wasn’t my first order from SRSLY Health, I have purchased and really liked their low carb produce. There was a slight hiccup/delay with this order but I contacted their customer service who rectified this and arranged for the items to be dispatched and I received them the next day.
13. Mai 2026
Antwort von SRSLY HEALTH
Hi David,
Thank you for your continued support. We're really pleased to hear you've been enjoying the products, and we're glad the team could quickly sort out the delay and get everything to you the next day.
We appreciate you taking the time to share your experience and your understanding of the hiccup along the way. Thanks again for being a legend!
I didn’t realise I had signed up to a…
I didn’t realise I had signed up to a subscription so received another order I didn’t want but that was probably me not being vigilant. The rolls were quite nice but unfortunately my husband and I didn’t like the bread. In our opinion, it’s more palatable toasted. Donated the unwanted bread to a friend who likes it.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SRSLY HEALTH
Hi Sheila,
Thank you for your honest feedback! We appreciate you mentioning the subscription, and we understand how easy it can be to miss during checkout. We've taken this feedback on board to make the Subscribe & Save option more visible, so it wouldn't be so easy to miss next time.
We're glad to hear you enjoyed the rolls, even if the bread wasn't quite to your taste. A lot of customers do prefer it toasted, so it's helpful to hear your thoughts on that too!
Thanks again for giving us a try and for taking the time to leave such a lovely review.
I recently tried to contact you to…
I recently tried to contact you to cancel my subscription and nobody has replied and the bread keeps coming and my freezer is completely stuffed and I want to cancel my subscription please .
Could someone contact me and tell me what I need to do to cancel it before another order gets started .
Thanks
Josh
12. Mai 2026
Antwort von SRSLY HEALTH
Hi Josh,
Thank you for taking the time to leave your feedback, and we're really sorry for the frustration this caused!
While we couldn't find any previous correspondence from you, we've reached out to you directly to help find a solution and make things right for you, and we'd love to hear back from you so we can ensure everything is fully resolved to your satisfaction.
Thanks again for your comments, and we hope we can improve your experience moving forward.
I have no complaints about this…
I have no complaints about this company, the bread is lovely and we love the pizza and the carbs are low, I just wish we could purchase everything in the supermarkets because it's the postage that makes it so expensive.
13. Mai 2026
Antwort von SRSLY HEALTH
Hi Frances,
Thank you for the lovely feedback. We're really glad you're enjoying the bread and pizzas, and that the low-carb options are working well for you!
We completely understand your point about postage and appreciate your honesty. We'd love to make the products more accessible in the future, and feedback like this is really valuable to us. Thanks again for taking the time to leave a review!
Great bread
Great bread & keeps me nice & slim I subscribe every month wouldn't know what to eat if I didn't have my daily bread great customer service
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SRSLY HEALTH
Hi Amanda,
Thank you for the kind review, and we sincerely appreciate your continued support! We're glad that you had a great experience with our support team as well. Thanks for being a legend!
I like the products
I like the products. Pizza not always available or wraps. When they arrive the Pizzas are often squashed into corner of box during transit so the toppings are all in a pile on the base. Also the bread is squashed and out of shape.
12. Mai 2026
Antwort von SRSLY HEALTH
Hi Karen,
Thank you for your feedback and for letting us know your thoughts on the products.
We're sorry to hear about the issues with availability and the condition of the pizzas and bread on arrival. That’s not the experience we want for our customers, and we understand how disappointing that must be.
We've reached out to you directly, as we'd really like to hear back and work with you to improve your experience going forward, as it's absolutely important for us that you receive your orders in good condition. We look forward to hearing back from you!
Give em a go …
Great tasting bread … great customer service… great company … give em a go
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SRSLY HEALTH
Hi George,
Thank you for the lovely review, and we're very happy to hear that you've had a great overall experience with us! It means a lot to us that you've taken the time to leave your feedback. Thanks for being part of our low-carb community.
Super fast delivery & the bread is…
Super fast delivery & the bread is amazing
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SRSLY HEALTH
Hi Stacey,
Thank you for the kind review! We're glad that you're satisfied with the delivery and the quality of the bread. We appreciate that you took the time to leave this feedback!
The products are fine and I will order…
The products are fine and I will order again, but God this company is needy. Please review us, please review us, please review us. Sure, some criticisms:
1. Evri are often unreliable around my way so last delivery was delayed.
2. Needy, needy, needy. (See above.) Please send fewer emails.
3. The company's website is set up in such a way that it's all too easy accidentally to take out a subscription.
4. The biscuits are not only expensive, but always sold out.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von SRSLY HEALTH
Hi Jonathan,
Thank you for your honest review! We're glad to hear you're enjoying the products and that you'll be ordering again, but we completely understand the frustrations you've raised around delivery, emails, subscriptions, and stock.
We've reached out to you directly to help improve your experience, including an alternative courier option for future orders and taking on board your feedback, and we'd love to hear back from you.
Thank you for taking the time to leave your feedback and giving us a chance to improve.
The bread is very nice but I have a…
The bread is very nice but I have a weekly subscription which rarely arrives and postage is expensive
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von SRSLY HEALTH
Hi Stanley,
Thank you for taking the time to leave your feedback, and we're happy to hear that you've been enjoying the bread and finding it a nice addition to your low-carb diet.
We're really sorry that you've been having trouble with your weekly subscription! Unfortunately, we couldn't find you in our records, but we'd be sincerely appreciative if you could reach out to our support or provide more information in your review so we can make this right for you.
Thank you very much your review, and we hope to hear from you.
Delicious
SRSLY - bought the bundle, and a few extras, loved everything really - ready to make my next order. The only thing, but not a major one, i thought the loaf of bread and fruit loaf would be a little bit bigger, but other than that 👌👌
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von SRSLY HEALTH
Hi Diane,
We love hearing this, thank you for the kind words! It’s brilliant to know you enjoyed the bundle and the extras, and even better that you're already planning your next order.
Thanks as well for mentioning the loaf and fruit loaf size. Feedback like that is always useful, and we're glad it didn’t take away from the overall experience.
Tasty low carb bread and rolls
I’ve been on a low carb diet for 4 months due to health issues. I thought that I couldn’t eat bread but found SRSLY and haven’t looked back. Great company and the low carb foods are so tasty.
26. April 2026
Bewertung ohne vorherige Einladung
Antwort von SRSLY HEALTH
Hi Ruth,
Thank you for sharing your experience. We're really pleased to hear you've been able to enjoy bread again while following a low-carb diet, especially during such an important time for your health!
It's great to know you’re enjoying the products, and we really appreciate your kind words about the company. Thanks for being a legend!
Great service and great breads
Great service and great breads
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von SRSLY HEALTH
Hi Louise,
Thank you for the kind words, it really means a lot to us, and we're glad that you're happy with the bread and service.
Produce is excellent and delivery…
Produce is excellent and delivery reliable. One star off due to loads of out of stock items without restock time.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von SRSLY HEALTH
Hi Alan,
Thank you for the feedback! We are really glad to hear you're enjoying the products and that delivery has been reliable.
We understand the frustration around items being out of stock without clear restock times. That's something we're working on improving, as we know how important it is to plan orders. We appreciate you highlighting it!
Brilliant customer service
The products are lovely - nice range and feels like a treat to be able to enjoy these foods without worrying about blood glucose spikes.
I had an issue over an order and the customer service was absolutely brilliant. Resolved my issue very quickly and with no fuss. 10/10!
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von SRSLY HEALTH
Hi Louisa,
Thank you for taking the time to leave this review, and we're so happy to hear that you had a great experience with our team! It's great to know that our low-carb food can help you enjoy bread again without glucose spikes. Thanks for being a part of our community!
Firstly love the bread and it helps…
Firstly love the bread and it helps enormously with my diabetes. Bread is expensive but I probably understand why. What I don’t like is the subscription is automatic you have to scroll down for the one time only option I think this is a bit of a con to be honest. My needs changes every month so I much prefer to order when I need it. Other than that you are doing great job 👏
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von SRSLY HEALTH
Hi Ray,
Thank you for your honest feedback! We're really pleased to hear the bread has been helping with your diabetes, and we appreciate your understanding around the pricing.
We also hear your concerns about the subscription setup. It's designed to be optional, with both one-time purchase and Subscribe & Save available at checkout, but we understand how it can feel if you prefer to order as and when you need. Your feedback on this is really valuable and will be taken on board.
Thanks again for your kind words and for sharing your thoughts!
The products i ordered were great
The products i ordered were great , seeded loaf really nice , hot cross buns were fantastic, really happy to have an option that caters to my dietary choices 😀
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von SRSLY HEALTH
Hi Andrew,
Thank you for the lovely feedback. We're really glad you enjoyed the seeded loaf and that the hot cross buns were a hit too. Thanks for being a low-carb legend!
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