Spoonful of Comfort Bewertungen 

We use this service for our clients in their time of need and are never disappointed. We are constantly thanked for the gesture and are being told how delicious the chicken noodle soup, rolls and cookies are. Sending this in a time of need really helps people to recover or not have to think about cooking when other life events seem to take hold. We highly recommend.

This has been the worst food delivery experience I’ve ever had. I received this as a Mother’s Day gift and was so excited to enjoy it. I scheduled the delivery for a day that was especially difficult for me to cook dinner, so I was really counting on it arriving as promised.

Unfortunately, that day came and went, and the delivery kept getting delayed. It shipped on a Monday and didn’t arrive until Friday evening around 7:30 PM. By then, the packaging was no longer cold, the ice packs were completely melted, and the soup had to be thrown away.

I contacted customer service, and to their credit, they were very kind and helpful. They assured me they would send a replacement package on Monday for delivery on Wednesday in time for dinner. They did send it on Monday, and it arrived Wednesday — but once again, far later than expected. The package sat in a UPS truck since 7:30 that morning and wasn’t delivered until 6:30 PM.

At that point, I had already started making dinner because I had no confidence it would arrive on time. When I unpacked the replacement order, everything was warm to the touch (and I live in Florida), and the ice packs were no longer frozen or even cold. I was told the soup has a five-day shelf life, but after two failed warm deliveries, I was not comfortable taking that risk.

I have requested a full refund because I no longer want another delayed shipment of food that ends up in the trash. To say I’m disappointed is an understatement.

Update: The company did reach out to me and offered both a full refund and an overnight delivery at no charge. I did receive the refund, which I appreciated. However, when I followed up to ask when I should expect the replacement delivery, I never received a response.
Update**. They did follow through and I did receive my order nice and cold this time! I wish I had been offered this from the get go to avoid the unnecessary headaches!

EVERYONE loves this! Whether they sit down to enjoy the same day or put it in the freezer "for a hard day coming" (terminal medical diagnosis), it's like a long distance hug.

The order was a hit! The website is easy to use. If you have a problem with your order the company is able to help and fix the issue immediately.

We send packages to clients and friends and have always gotten amazing reviews. People are always so happy to receive a thoughtful, helpful care package.

Spoonful of Comfort is my "go to" for our company for happy and difficult times that our employees may be going through. The soup is amazing and the adorable packaging can't be beat. I absolutely love this company.

I've been using Spoonful of Comfort for 3+ years for my company. Spoonful is always a hit & always appreciated. If you haven't gotten the blanket yet, make sure you get the blanket.

Spoonful is how my company cares for those employees with bereavement, sick leave, new babies, and other life changes. Always love working with them!

I normally order many of these gifts to send out for sympathy, birthdays, and the You are Loved for Mother's Day. This year I was the recipient of one of the You are Loved boxes. I must say, ordering them for others and actually getting one is a whole different experience. I was so impressed with the packaging and how much care was taken to make sure everything in the box came un damaged. The products themselves are beautiful and the candle is smells so good. The soup, rolls, and cookies were delicious and the thought that goes into the whole concept is outstanding, including the microwave splash guards, the reusable containers and the ladle is beautiful!

Spoonful of Comfort never fails in quality. Every single time we send or receive it, the food is delicious. My kids want me to order chocolate chip cookies from here ALL the time!

Always the "go to" for sympathy, illness or special occasion ... Spoonful of Comfort never disappoints!!

Everything about working with Spoonful of Comfort is great. The services, people, and goods are always top notch. Thank you!

The packaging and the messaging give it all a personal touch. Makes the person receiving it feel special.

I was pleased the care package arrived with in a few days of my order. The client was delighted.
I know that I can expect that reaction!

I order gifts for staff who have had surgeries, and Spoonful of Comfort is always a favorite among our recipients. They consistently tell us the soup is delicious and the gift feels very thoughtful.

Quick delivery. No mistakes with the orders.

Always a quick and easy way to send a gift to friends and family. Thanks again for a super delivery!

Received one of these wonderful soup gift boxes recently from a caring friend post knee replacement surgery. It’s such a thoughtful gift and was so appreciated.
I loved it so much I ordered one to be sent to my niece who just underwent knee surgery herself. There was a minor issue with the delivery process and upon calling the Company directly, it was resolved in a quick and efficient manner by an extremely pleasant and knowledgeable representative.
This is a terrific product and I highly recommend it for both the quality of the soup and other items in the box but also for the quality of customer service. Thank you!

Always so well received for all occasions.