Our first cruise booking with Sovereign having dumped Cruise 118 because of customer service issues. It's early days, of course, but Rebecca at Sovereign was very pleasant and helpful at the telephone... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My enquiry was dealt with efficiently and in the usual friendly manner by Skye at Sovereign and we got a better deal than going direct. Booking for another party, the changes we needed to make later w... Mehr ansehen
Sovereign Cruise Club is our first choice for our bookings. Calls are answered quickly by knowledgeable, efficient and friendly staff. Once the booking has been completed, within a few days the promis... Mehr ansehen
Unternehmen hat geantwortet
Poppy handled our booking speedily and efficiently, having answered the phone straight away! We have booked many cruises through Sovereign, and always found your service extremely helpful.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Kontaktinformationen
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Vereinigtes Königreich
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Hervorragend
998 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
All good no problem satisfactory…
All good no problem satisfactory service, thank you Clive Clinton.
19. Oktober 2026
Antwort von The Sovereign Cruise Club
Dear Mr Clinton,
Thank you so much for your recent 5-star review.
We are pleased to hear that you were happy with the service you received.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Antwort von The Sovereign Cruise Club
Dear Deborah,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you received excellent service and great value when booking with us.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Friendly service from a company that I…
Friendly service from a company that I have booked many times with and trust
8. Oktober 2026
Antwort von The Sovereign Cruise Club
Dear Richard,
Thank you so much for your recent 5-star review and continued loyalty.
We are delighted to hear that you value our friendly service and trust us with your cruise bookings.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Great price and a very slick service.
Jo explained everything and gave us great price.
The information received was also spot on.
Thanks Jo...
14. Oktober 2026
Antwort von The Sovereign Cruise Club
Dear Alan & Sue,
Thank you so much for your recent 5-star review.
We are pleased to hear that Joe explained everything clearly, provided accurate information and helped you secure a great price. We will be sure to pass on your kind words to him.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Quick & easy process booking our cruise
14. Oktober 2026
Antwort von The Sovereign Cruise Club
Dear Susan Bennett,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found the booking process quick and easy.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Poppy handled our booking speedily and…
Poppy handled our booking speedily and efficiently, having answered the phone straight away! We have booked many cruises through Sovereign, and always found your service extremely helpful.
13. Oktober 2026
Antwort von The Sovereign Cruise Club
Dear Rosie Morton,
Thank you so much for your recent 5-star review.
It is wonderful to hear that Poppy looked after you so well and we truly appreciate your continued trust in Sovereign for your cruise bookings. We will be sure to pass on your kind words to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Stress Free
Highly informative, empathetic, patient, professional and friendly.
Skye was exceptional and made the whole reservation process stress free.
11. Oktober 2026
Antwort von The Sovereign Cruise Club
Dear Mr Tony Barlow,
Thank you so much for your recent 5-star review.
We are pleased to hear that Skye made your booking experience stress-free with her patient, friendly and professional service. We will be sure to pass on your kind words to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
First Class Service
Excellent service as always. Able to answer queries raised immediately and satisfactorily. Also no waiting time before being able to speak to an advisor.
13. Oktober 2026
Antwort von The Sovereign Cruise Club
Dear Kevin Colin,
Thank you so much for your recent 5-star review.
We are delighted to hear that your queries were answered promptly and to your satisfaction. It is great that you were able to speak with a member of our team straight away.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
A delightful company to deal with.
A delightful company to deal with. Very customer focussed and professional. We don't use any other agent now for cruise bookings. Recommended.
12. Oktober 2026
Antwort von The Sovereign Cruise Club
Dear Geoff H,
Thank you so much for your recent 5-star review.
We are delighted to be your first choice for cruise bookings and truly appreciate your continued loyalty and recommendation.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Smooth no fuss booking process…..
9. Oktober 2026
Antwort von The Sovereign Cruise Club
Dear Paul Garwood,
Thank you so much for your recent 5-star review.
We are delighted your booking experience was smooth and straightforward.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Assistant was calm and considerate
Assistant was calm and considerate. I was made aware of various choices which existed and left to make my mind up. Any financial implications were explained. My particular needs were satisfied.
28. September 2026
Antwort von The Sovereign Cruise Club
Dear Eric Tweedale,
Thank you so much for your recent 5-star review.
We are delighted to hear that you received calm and considerate service, with all the options and costs clearly explained.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Antwort von The Sovereign Cruise Club
Dear Jayne Lee,
Thank you so much for your recent 5-star review.
It is wonderful to hear that our team provided friendly, knowledgeable service and great value.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Rebecca handled my initial questions…
Rebecca handled my initial questions about this voyage and then through two other calls everything was tied down with all the information my wife and I needed to make this booking on Cunard. So helpful and professional all the way through the three conversations, and as always Sovereign made this whole process so easy and enjoyable!
8. Oktober 2026
Antwort von The Sovereign Cruise Club
Dear Mr Quentin Hill,
Thank you so much for your recent 5-star review.
We are pleased to hear that Rebecca provided such professional and helpful support throughout your booking experience. We will be sure to pass on your kind words to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Quickly got to speak with a person
Quickly got to speak with a person. Explored options with me.
21. September 2026
Antwort von The Sovereign Cruise Club
Dear Mr Mark Stockton,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you were able to speak with a member of our team quickly and that we could help you explore the best options for your cruise.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Kim Moreland was prompt and helpful
Kim Moreland was prompt and helpful. We have used you several times before and always found you good and with some money saving also.
8. Oktober 2026
Antwort von The Sovereign Cruise Club
Dear John Chapman,
Thank you so much for your recent 5-star review.
We are pleased to hear that Kim provided such prompt and helpful service. It is especially rewarding to know that you have chosen to book with us on several occasions and have continued to enjoy both our service and the value we offer.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very helpful and knowledgeable,Kim…
Very helpful and knowledgeable,Kim looked after us and provided information about the cruise and trips.thank you so much Paul Billingham
8. Oktober 2026
Antwort von The Sovereign Cruise Club
Dear Paul Billingham,
Thank you so much for your recent 5-star review.
We are delighted to hear that Kim provided helpful and knowledgeable advice and that the information she shared about your cruise and excursions was valuable. We will be sure to pass on your kind comments to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Reliable & helpful Service
Sovereign Cruise Club is our first choice for our bookings. Calls are answered quickly by knowledgeable, efficient and friendly staff. Once the booking has been completed, within a few days the promised confirmation arrives in the email inbox.
7. Oktober 2026
Antwort von The Sovereign Cruise Club
Dear Andrew Harrison,
Thank you so much for your recent 5-star review.
We are honoured to be your first choice for cruise bookings. It is fantastic to hear that our team consistently provides knowledgeable, efficient and friendly service and that your booking confirmations arrive promptly as promised.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Flexible and helpful easy booking of…
Flexible and helpful easy booking of cruise.Kim Moreland was excellent
7. Oktober 2026
Antwort von The Sovereign Cruise Club
Dear Jeremy,
Thank you so much for your recent 5-star review.
We are pleased to hear that you found our service flexible, helpful and the booking process straightforward. We will be sure to pass your kind comments on to Kim.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
The Sovereign Staff on the other end of…
The Sovereign Staff on the other end of the phone were very helpful and able to answer any questions I had. First class.
7. Oktober 2026
Antwort von The Sovereign Cruise Club
Dear Customer,
Thank you so much for your recent 5-star review.
We are thrilled to hear that our team were able to answer all your questions and provide the helpful service you expected.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
The saleman Martin was excellent
The saleman Martin was excellent, very knowledgeable and very helpful.
5. Oktober 2026
Antwort von The Sovereign Cruise Club
Dear Mr Gough,
Thank you so much for your recent 5-star review.
We are delighted to hear that Martin's knowledge and helpful approach made such a positive impression and will be sure to pass along your kind words to him.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
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