Softake Bewertungen 121

Antwort von Softake

5. Mai 2026

Hi,

I understand your frustration, and you’re absolutely right to expect a working and reachable support option.

We do not operate a traditional phone support line, which is why that number may not have worked. Our support is handled primarily through email and live messaging to ensure faster and more accurate assistance.

For immediate help, please contact us directly on whatsapp (this is the fastest way to reach a real person):
https://wa.me/19382013786

You can also reply directly to this email, and we will assist you as quickly as possible.

We’re here to help and will make sure your issue gets resolved.

Best regards,
Support Team

Antwort von Softake

4. Mai 2026

We’re sorry to hear about your experience and understand your frustration.

Please note that we’ve successfully served over 1,000 satisfied customers, and issues like this are usually resolved quickly by carefully following the instructions provided in the PDF guide sent with your order.

If something isn’t working as expected, we’re here to help you fix it as fast as possible. For immediate assistance, please contact us on WhatsApp: https://wa.me/19382013786

Also, don’t worry — you are still fully covered by our refund policy. If we’re unable to resolve the issue, we will make sure you receive a refund.

We’re committed to resolving this for you as quickly as possible.

Antwort von Softake

4. Mai 2026

We understand your concern and appreciate you reaching out.

To clarify, the license you received is a valid retail license and is designed to be activated directly through the software. It is not dependent on an Intuit online account, and in many cases QuickBooks may still prompt for sign-in even when it is not required for activation or use.

If Intuit is not recognizing the license number, this does not necessarily indicate an issue with the product itself. It often happens when the software attempts to connect to an online account instead of using the standalone activation method provided in your installation guide.

Please make sure to carefully follow the PDF instructions included with your order, as they outline the correct offline activation process step by step.

If you are still unable to proceed, our support team can assist you directly and resolve this quickly:
https://wa.me/19382013786

And of course, if we are unable to get it working for you, you remain fully covered under our refund policy.

We’re here to make sure this is resolved properly for you.

Antwort von Softake

30. Apr. 2026

Hello,

Thank you for your feedback. We're sorry to hear about your experience.

We have many customers successfully using the program without issues, so what you’re encountering is not typical. Freezing is usually related to installation, system requirements, or configuration, and we’d be glad to help you resolve it quickly.

We recommend ensuring your system meets the requirements and that the installation steps were followed correctly. Regarding inventory, this feature is available, but it depends on the version and proper setup.

Please reach out to us at support@softake.com
, and our team will assist you step by step to get everything working as expected.

If the issue persists after troubleshooting, we will of course review the situation and provide an appropriate solution.

Thank you for giving us the opportunity to assist.

Antwort von Softake

26. Apr. 2026

Hello Wahlstrom Carpentry,

Thank you for your feedback. We’re sorry to hear about your frustration.

To clarify, our service strictly covers providing and activating the QuickBooks Desktop license. As stated prior to purchase, we do not handle company file transfers, migrations, or data recovery from QuickBooks Online to Desktop. These processes depend on Intuit’s systems and limitations, which are outside our support scope.

Regarding communication, we do provide support via the channels listed, and we did respond and assist within the scope of installation as agreed.

We understand this situation is inconvenient, but the product delivered and activation service were completed as described. For transferring your company data, we recommend contacting Intuit support directly, as they are best positioned to assist with Online-to-Desktop migration.

Best regards,
Thorben

Antwort von Softake

26. Apr. 2026

Hello,

We’re sorry to hear about your experience.

All of our orders are processed and delivered instantly after payment confirmation. In most cases where delivery is not seen, it is due to incorrect email details, or the message landing in spam/junk folders.

We also couldn’t locate any order based on this review alone. Please contact us directly with your order details so we can check this immediately and resolve it for you.

If there was any issue on our side, we will make it right without delay.

Best regards,
Thorben

Antwort von Softake

18. Apr. 2026

Thank you for your feedback.

We’re glad to hear the installation process was easy. Regarding the DBF file, QuickBooks does not support opening or displaying DBF files directly within the program. These files are internal database components and are not meant to appear or be accessed from the user interface.

As for what you were told about it being “discontinued,” this typically refers to certain older features or formats no longer being supported in newer versions, rather than the entire software being removed.

If you were trying to import or access specific data, feel free to let us know—we can guide you on the correct format or method to use.

We appreciate your input and are here to help if you need further assistance.

Antwort von Softake

16. Apr. 2026

Hi Larry, sorry to hear that.

Please reach out to our support team so we can look into the issue and get this resolved for you as quickly as possible. If possible, include a screenshot or a short video of the problem—it helps us diagnose it faster.

We’re here to help.

Antwort von Softake

16. Apr. 2026

Hi Phil, sorry to hear that.

Please reach out to our support team so we can look into the issue and get this resolved for you as quickly as possible. If possible, include a screenshot or a short video of the problem—it helps us diagnose it faster.

We’re here to help.