A small Hotel in Valldemossa…
We are a small Hotel in Valldemossa Mallorca Spain.
From the start of our relationship with Sisdom,there was a tension,the administration where amicable enough,but there was a contemptuous attitude of that we the clients have know idea of what we want ,, and Sisdom know what the clients need.
The end result was far from the the truth .
The fundamental problem, is a universal one, that clients who have had similar experiences will understand.
Dealing with the " Tradesmens " on the front line.,dare you criticise them, say a single word about their work,and the relationship deteriorates instantaneously.
Sisdom simply decided to blame the client and abandon the project.
l have Photos, WhatsApp and emails with comments to substantiate my allegations,I mentioned we are a small hotel not a domestic house.
Sisdom obviously new this .
The list is long ,and the majority of these problems have still not been resolved to this day.
1The newly installed AC is installed in away that in the summer,when clients want cold air, if a client in a room inadvertently, accidentally,changes the AC mode,to hot air for example "The whole system " stops.And vice versa in the winter,.Lastly the installations of the compressor unit,is amongs the most mediocre work l have seen in my lifetime. Its still here for anyone to come a dispute it ,
2 The boiler system is installed, that if you put the radiators on there is no hot water for the showers.And vice vesa .We are about to spent 6000 euro to put this right and l have invoices testament and video to prove it.
3 The pumps installed for our 10 bedrooms are fit only for a 3 bedroom domestic house,l learn afterwards and the hard way that in hotels its a standard good idea to install 2 pumps, just in case.Its gets worst the tube diameter to the pump were far to small, for the volume of water needed, meaning we have to break open the floor,meaning lots of dirt and dust,to install a bigger tube,meaning we will spend another 5000 euro. I have invoices.
As l commented the list is long,and there is lots more damage to put right .l will add more grievances as soon as l can find time.